Best AI tools for< Measure Customer Management Effectiveness >
20 - AI tool Sites
Kaizan
Kaizan is an all-in-one AI platform that helps businesses measure client sentiment, increase client coverage, and optimize productivity. It uses AI to analyze client communication and identify the root causes affecting clients from renewing and scaling. Kaizan also provides AI-generated client development plans that help businesses close more deals and increase revenue.
Birdeye
Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.
Responsly
Responsly is a powerful survey maker and experience management platform that helps businesses enhance customer, employee, and user experiences. It offers features such as email surveys, website feedback surveys, in-app surveys, WhatsApp surveys, and more. With a focus on customer satisfaction, employee happiness, and product improvement, Responsly provides tools for creating surveys, forms, quizzes, and tests. The platform is GDPR and CCPA compliant, ensuring data security and privacy. It also offers integrations with popular tools like Slack, Notion, MailChimp, and Google Sheets.
Leanbe
Leanbe is a product management platform designed for data-driven teams. It helps product managers capture insights from customers, competitors, and team members to make better product decisions. Leanbe uses AI to continuously update idea scores based on customer behavior, insights, and feedback from the team. This helps product managers prioritize the right ideas and build products that meet the needs of their customers.
Ex Libris Products & Services
The website is a comprehensive platform offering a suite of software solutions for library management, research, teaching, and learning in the higher education ecosystem. It leverages generative AI, linked open data, and conversational discovery to optimize operations, integration, personalized experiences, and analytic insights. The platform includes various products and services such as Alma, Primo, Leganto, Rapido, Rosetta, and campusM, catering to the unique needs of academic institutions, libraries, and technology powerhouses. The website features success stories, customer testimonials, webinars, learning resources, and community engagement initiatives.
Team-GPT
Team-GPT is an enterprise AI software designed for teams ranging from 2 to 5,000 members. It provides a shared workspace where teams can organize knowledge, collaborate, and master AI. The platform offers features such as folders and subfolders for organizing chats, a prompt library with ready-to-use templates, and adoption reports to measure AI adoption rates. Team-GPT aims to make ChatGPT more accessible and cost-effective for teams by providing pay-per-use pricing and priority access to the OpenAI API.
FaceConnect
FaceConnect is a Face Recognition Person and Access Control Management System developed by Innovation Plus Co., Ltd. It offers a centralized system for managing personnel data and controlling access using facial recognition technology. The system enhances workplace security and convenience by eliminating the need for physical ID cards. FaceConnect is designed to streamline time and attendance management in organizations through AI technology, providing efficient and secure access control solutions. The application is popular for its advanced features and high efficiency in face recognition technology.
Nuvio
Nuvio is an AI-powered financial management application that acts as a personal CFO for startups and small businesses. It provides insights, predictions, and real-time financial analytics to help users manage income, expenses, and cash flow efficiently. Nuvio simplifies complex financial calculations, offers ready-made charts for key metrics analysis, and enables users to track all bank accounts on a single dashboard. The application also allows users to predict future cash flow, customize finance reports, and benefit from dedicated customer support and bank-level security measures.
Brandwatch
Brandwatch is a social media management and analytics platform that helps businesses understand and engage with their customers. It offers a range of features, including social listening, influencer marketing, and content management. Brandwatch is used by some of the world's largest brands, including Virgin Holidays, OnePlus, and Metia.
ContentStudio
ContentStudio is a comprehensive social media management platform that streamlines content creation, scheduling, analytics, engagement, and discovery. It empowers businesses, agencies, and marketers to manage multiple social channels effectively, saving time and maximizing results. With its AI-powered features, ContentStudio helps users overcome writer's block, generate engaging captions, and create visually appealing images for their social media posts. The platform also offers advanced analytics to track campaign performance, measure ROI, and make data-driven decisions. ContentStudio's user-friendly interface and collaborative features make it an ideal tool for teams to work together seamlessly and achieve their social media goals.
Wobot AI
Wobot AI is a transformative camera system that leverages artificial intelligence to provide actionable business insights for enhanced operations and revenue growth across industries. The platform offers intelligent automation, robust reporting, and a scalable platform designed to adapt to businesses of all sizes. With a user-friendly interface, Wobot AI simplifies camera and task management, making it accessible for all employees. Trusted by businesses worldwide, Wobot AI enhances productivity, safety, and operational efficiency.
Facia.ai
Facia.ai is a cutting-edge AI tool that offers the fastest and most accurate liveness detection and deepfake detection solutions. It empowers businesses globally with advanced facial recognition technology, providing services for industries such as retail, government, dating apps, event management, and more. The platform ensures security, prevents identity fraud, and enhances customer authentication processes through innovative AI-powered features.
Klipy
Klipy is an AI-powered CRM platform that offers a comprehensive solution for managing all aspects of revenue growth. From automating manual tasks to providing insights through AI analytics, Klipy helps businesses streamline their sales processes and enhance customer relationships. The platform is designed to enrich, log, and organize deal flows, while also offering features like call analytics, playbooks, and pipeline orchestration. Klipy is trusted by various companies and is known for its security measures, ensuring data protection through encryption and anonymization. With a focus on growth operations management, Klipy aims to simplify the sales enablement process and improve customer loyalty.
ServeIt.ai
ServeIt.ai is an AI-powered platform that offers a seamless login experience for users. It simplifies the login process by providing a user-friendly interface where users can securely enter their credentials. The platform enhances security measures and ensures a smooth login process for individuals and businesses. ServeIt.ai aims to streamline the authentication process and provide a convenient solution for managing user accounts.
ClearSeas.AI
ClearSeas.AI is an AI-powered market research visualization dashboard that leverages advanced AI technologies to interpret complex datasets, delivering intuitive and visually compelling insights. The platform offers services such as expert survey design, efficient survey deployment, B2B panel access, and full-service project management. ClearSeas.AI prioritizes data security by employing stringent protocols, advanced encryption technologies, and document protection measures. The platform does not use customer data for AI training, ensuring data privacy and confidentiality. ClearSeas.AI aims to illuminate insights with the power of AI, empowering users to stay ahead of market trends and make informed strategic decisions.
Zonka Feedback
Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.
Omni Engage
Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.
Gestualy
Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, and ensures data protection and privacy compliance. The application uses AI and computer vision techniques to infer data such as age, gender, and emotions in real-time. Gestualy is suitable for businesses and events, providing a fun and efficient way to gather feedback and make informed decisions.
Brand24
Brand24 is a powerful AI-powered social listening tool that helps businesses protect their brand reputation, measure their brand awareness, analyze their competitors, and discover customer insights. With Brand24, you can track mentions of your brand across social media, news, blogs, videos, forums, podcasts, reviews, and more. You can also use Brand24 to track hashtags, measure the reach of your marketing campaigns, and get access to valuable customer insights.
Ada
Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.
20 - Open Source AI Tools
chatgpt-universe
ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher
PromptChains
ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.
call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.
Tools4AI
Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.
enterprise-azureai
Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.
anything-llm
AnythingLLM is a full-stack application that enables you to turn any document, resource, or piece of content into context that any LLM can use as references during chatting. This application allows you to pick and choose which LLM or Vector Database you want to use as well as supporting multi-user management and permissions.
awesome-ai
Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.
awesome-generative-ai
A curated list of Generative AI projects, tools, artworks, and models
GenAI_Agents
GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.
ai-enablement-stack
The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.
AI-PhD-S24
AI-PhD-S24 is a mono-repo for the PhD course 'AI for Business Research' at CUHK Business School in Spring 2024. The course aims to provide a basic understanding of machine learning and artificial intelligence concepts/methods used in business research, showcase how ML/AI is utilized in business research, and introduce state-of-the-art AI/ML technologies. The course includes scribed lecture notes, class recordings, and covers topics like AI/ML fundamentals, DL, NLP, CV, unsupervised learning, and diffusion models.
awesome-artificial-intelligence-guidelines
The 'Awesome AI Guidelines' repository aims to simplify the ecosystem of guidelines, principles, codes of ethics, standards, and regulations around artificial intelligence. It provides a comprehensive collection of resources addressing ethical and societal challenges in AI systems, including high-level frameworks, principles, processes, checklists, interactive tools, industry standards initiatives, online courses, research, and industry newsletters, as well as regulations and policies from various countries. The repository serves as a valuable reference for individuals and teams designing, building, and operating AI systems to navigate the complex landscape of AI ethics and governance.
text-to-sql-bedrock-workshop
This repository focuses on utilizing generative AI to bridge the gap between natural language questions and SQL queries, aiming to improve data consumption in enterprise data warehouses. It addresses challenges in SQL query generation, such as foreign key relationships and table joins, and highlights the importance of accuracy metrics like Execution Accuracy (EX) and Exact Set Match Accuracy (EM). The workshop content covers advanced prompt engineering, Retrieval Augmented Generation (RAG), fine-tuning models, and security measures against prompt and SQL injections.
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
vectordb-recipes
This repository contains examples, applications, starter code, & tutorials to help you kickstart your GenAI projects. * These are built using LanceDB, a free, open-source, serverless vectorDB that **requires no setup**. * It **integrates into python data ecosystem** so you can simply start using these in your existing data pipelines in pandas, arrow, pydantic etc. * LanceDB has **native Typescript SDK** using which you can **run vector search** in serverless functions! This repository is divided into 3 sections: - Examples - Get right into the code with minimal introduction, aimed at getting you from an idea to PoC within minutes! - Applications - Ready to use Python and web apps using applied LLMs, VectorDB and GenAI tools - Tutorials - A curated list of tutorials, blogs, Colabs and courses to get you started with GenAI in greater depth.
deepeval
DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.
20 - OpenAI Gpts
KCS Guru
AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.
Customer Journey Composer
Un aiuto nella costruzione della Customer Journey del tuo cliente
InsightIQ - Influencer Marketing
Find influencers across Instagram, TikTok, and YouTube whose audience aligns with your target demographic to effectively engage with your customers.
Customer Retention Consultant
Analyzes customer churn and provides strategies to improve loyalty and retention.
TuringGPT
The Turing Test, first named the imitation game by Alan Turing in 1950, is a measure of a machine's capacity to demonstrate intelligence that's either equal to or indistinguishable from human intelligence.
Frida Futurelab
Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski
How to Measure Anything
对各种量化问题进行拆解和粗略的估算。注意这种估算主要是靠推测,而不是靠准确的数据,因此仅供参考。理想情况下,估算结果和真实值差距可能在1个数量级以内。即使数值不准确,也希望拆解思路对你有所启发。
PsyItemGenerator
Generates items for psychometric instruments to measure psychological constructs.
CHAT Social Progress
Explore social and environmental data for 169 countries to measure social progress and go beyond GDP. Using data from the Social Progress Imperative and powered by Open AI.
Aurometer
A device which detects the power level of any entity by measuring fluctuations in "Soul Power."
BS Meter Realtime
Detects and measures information credibility. Provides a "BS Score" (0-100) based on content analysis for misinformation signs, including factual inaccuracies and sensationalist language. Real-time feedback.