Best AI tools for< Analyze Customer Data >

Four/Four is a data-driven decision-making software that helps businesses understand their customers' needs and make better decisions. The software automatically captures the voice of the customer from real-life conversations, links it with CRM data, and analyzes it through an AI engine to create actionable insights. Four/Four can be used by a variety of teams within an organization, including product marketing, sales, customer success, and executives. The software can help businesses with a variety of tasks, such as account development, lead qualification, opportunity development, customer profiling, roadmap planning, market segmentation, and market due diligence.

Eclipse AI is an AI-powered customer feedback analytics platform that helps businesses seamlessly collect and unify customer feedback from various channels. By automating the analysis process, Eclipse AI provides actionable insights to improve customer experience and drive retention. The platform centralizes voice-of-customer data, saves hours of manual work, and enables businesses to make data-driven decisions to enhance customer loyalty and boost profitability.

Tresl Segments is an AI-powered customer segmentation and marketing app for Shopify. It helps businesses uncover profitable audiences, simplify segmented campaigns, and discover customer insights backed by data science. With Segments, you can sync lists to anywhere, generate reports with ease, and predict and chart trends with product insights.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

Mnemonic AI is an advanced Customer Intelligence AI tool that specializes in creating AI Personas and Digital Twin of the Customer. It helps organizations of all sizes better understand individuals by developing artificial intelligence solutions to tailor messages to their state of mind. The tool is fully automated, data-driven, and offers psychographics insights, integrations, and case studies to enhance customer centricity and marketing strategies.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

DevRev is an AI-native modern support platform that offers a comprehensive solution for customer experience enhancement. It provides data engineering, knowledge graph, and customizable LLMs to streamline support, product management, and software development processes. With features like in-browser analytics, consumer-grade social collaboration, and global scale API calls, DevRev aims to bring together different silos within a company to drive efficiency and collaboration. The platform caters to support people, product managers, and developers, automating tasks, assisting in decision-making, and elevating collaboration levels. DevRev is designed to empower digital product teams to assimilate customer feedback in real-time, ultimately powering the next generation of technology companies.

Optimove is a Customer-Led Marketing Platform that leverages a real-time Customer Data Platform (CDP) to orchestrate personalized multichannel campaigns optimized by AI. It enables businesses to deliver personalized experiences in real-time across various channels such as web, app, and marketing channels. With a focus on customer-led marketing, Optimove helps brands improve customer KPIs through data-driven campaigns and top-tier personalization. The platform offers a range of resources, including industry benchmarks, marketing guides, success stories, and best practices, to help users achieve marketing mastery.

FINIITE AI is a retail and brand marketing solution that uses AI to help businesses grow their sales and improve customer experience. The company's flagship product is a product recommendation engine that uses AI to personalize product recommendations for each customer. FINIITE AI also offers a suite of other AI-powered solutions, including a skin check tool, a customer data insights platform, and a CRM integration. FINIITE AI's solutions are used by businesses of all sizes, from small businesses to large enterprises.

Factori is a data intelligence platform designed for an AI-first world, offering a wide range of products and datasets to empower businesses with advanced data insights. It enables users to uncover movement trends, reach customers effectively, drive data-driven insights, personalize experiences, and target the right consumers with unique segments. Factori is trusted by global businesses for all their data requirements, providing high-quality data to improve predictive and causal models.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

ZEN AI is a customer service AI application that provides next-generation customer service solutions through advanced algorithms and machine learning. It offers intelligent assistance, comprehensive analytics, and chat histories to enhance customer experience. The application seamlessly integrates with business websites, providing instant on-page customer assistance through a Floating Action Button (FAB), QR codes, and direct URL links. ZEN AI offers flexible pricing options suitable for businesses of all sizes and budgets, with a focus on shaping the future of customer service.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Whelp is an omnichannel inbox software that helps businesses connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. It offers a unified customer view, AI-powered automations, advanced reporting, and customizable communication campaigns. Whelp's platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place. It allows businesses to easily customize and automate their communication campaigns, sending bulk messages via WhatsApp, Telegram, Email, and Facebook Messenger. The chatbot builder on this platform makes it easy to design and deploy chatbots that can provide customers with 24/7 service and quick responses to their inquiries and concerns.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Omind is an experience management platform that helps businesses create personalized customer journeys and deliver exceptional experiences across multiple channels. It combines generative AI with data analytics to predict customer behavior trends, merge interactions for a comprehensive view, and deliver standout, personalized experiences. Omind's platform is an advanced solution that combines generative AI with data analytics to create personalized customer journeys, enhancing customer experience and engagement.

User Evaluation is an AI-powered insights and analysis tool that offers a comprehensive platform for customer understanding. It provides advanced features such as AI-generated reports and presentations, sentiment analysis, transcription solutions, multimodal AI chat, and diverse data sources analysis. The tool helps businesses streamline data discovery, convert customer data into strategic assets, and uncover actionable customer insights with the power of AI.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Fabric is an open-source framework for augmenting humans using AI. It provides a structured approach to breaking down problems into individual components and applying AI to them one at a time. Fabric includes a collection of pre-defined Patterns (prompts) that can be used for a variety of tasks, such as extracting the most interesting parts of YouTube videos and podcasts, writing essays, summarizing academic papers, creating AI art prompts, and more. Users can also create their own custom Patterns. Fabric is designed to be easy to use, with a command-line interface and a variety of helper apps. It is also extensible, allowing users to integrate it with their own AI applications and infrastructure.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Responsible AI Toolbox is a suite of tools providing model and data exploration and assessment interfaces and libraries for understanding AI systems. It empowers developers and stakeholders to develop and monitor AI responsibly, enabling better data-driven actions. The toolbox includes visualization widgets for model assessment, error analysis, interpretability, fairness assessment, and mitigations library. It also offers a JupyterLab extension for managing machine learning experiments and a library for measuring gender bias in NLP datasets.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Superflows is an open-source alternative to OpenAI's Assistant API. It allows developers to easily add an AI assistant to their software products, enabling users to ask questions in natural language and receive answers or have tasks completed by making API calls. Superflows can analyze data, create plots, answer questions based on static knowledge, and even write code. It features a developer dashboard for configuration and testing, stateful streaming API, UI components, and support for multiple LLMs. Superflows can be set up in the cloud or self-hosted, and it provides comprehensive documentation and support.

This repository contains samples to help design AI applications using data from an Azure SQL Database. It showcases technical concepts and workflows integrating Azure SQL data with popular AI components both within and outside Azure. The samples cover various AI features such as Azure Cognitive Services, Promptflow, OpenAI, Vanna.AI, Content Moderation, LangChain, and more. Additionally, there are end-to-end samples like Similar Content Finder, Session Conference Assistant, Chatbots, Vectorization, SQL Server Database Development, Redis Vector Search, and Similarity Search with FAISS.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.

eShopSupport is a sample .NET application showcasing common use cases and development practices for building AI solutions in .NET, specifically Generative AI. It demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. The application includes support for text classification, sentiment analysis, text summarization, synthetic data generation, and chat bot interactions. It also showcases development practices such as developing solutions locally, evaluating AI responses, leveraging Python projects, and deploying applications to the Cloud.

Auto Data is a library designed for the automatic generation of realistic datasets, essential for the fine-tuning of Large Language Models (LLMs). This highly efficient and lightweight library enables the swift and effortless creation of comprehensive datasets across various topics, regardless of their size. It addresses challenges encountered during model fine-tuning due to data scarcity and imbalance, ensuring models are trained with sufficient examples.

This repository serves as a hub for Microsoft Official Build & Modernize AI Applications reference solutions and content. It provides access to projects demonstrating how to build Generative AI applications using Azure services like Azure OpenAI, Azure Container Apps, Azure Kubernetes, and Azure Cosmos DB. The solutions include Vector Search & AI Assistant, Real-Time Payment and Transaction Processing, and Medical Claims Processing. Additionally, there are workshops like the Intelligent App Workshop for Microsoft Copilot Stack, focusing on infusing intelligence into traditional software systems using foundation models and design thinking.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Enhances customer satisfaction through strategic brand management.

Expert in automotive customer management advice.

Expert in customer retention strategies.

Informal, insightful expert in digital analytics for business improvement.

Let me help you expand your online presence, attract new customers, and retain them effectively. Here's a structured approach we can take based on the RACE (Reach, Act, Convert, Engage) framework

E-commerce research assistant & course creator for DTC.

Expert Growth Hacker using Reforge methods for client strategy

GPT Expert in AI-gestuurde marketing- en videotechnologieën

Crafts strategic marketing concepts for eateries, offering unique tailored insights.

Thought leadership for innovative, complex, AI-based brands trying to be culturally relevant in the dense omnichannel ecosystem of headless platforms

AI Marketing Director for Aesthetics MedSpa, providing actionable steps and tool suggestions.

Analyzes customer churn and provides strategies to improve loyalty and retention.

Get the best out of Shopify Analytics and Shopify GA4 data.

Become an expert in Salesforce Products using help.salesforce.com

マルチモーダルデータからの情報抽出と解析を専門とする

A scholarly GPT specializing in neuromarketing and dark patterns.

The most comprehensive guide to ML theory and applications.

Advanced predictive analysis tool

Employs creative marketing tactics for business growth, with a focus on customer acquisition and data analysis.