FeedbackApp
Gather meaningful customer feedback in seconds.
FeedbackApp is a simple yet powerful tool that helps you gather customer feedback from your website or project effortlessly. Target users and understand your customers better to make great data-driven decisions. Stop critical issues quickly. Gather feedback from your users and understand their pain points before they become public-facing criticisms, all while fueling growth and customer satisfaction.
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Features
- Dashboard to view and analyze feedback
- Automatic and manual tagging for easy navigation
- Customer profiles for a complete picture
- Platform and device filtering to find specific issues
- Search across feedback with filters
Advantages
- Target the right questions to the right people
- Page targeting for granular feedback
- Device targeting for specific user feedback
- Authentication segmentation for different questions based on user states
- Javascript API for programmatic question call-ups
Disadvantages
- May require technical knowledge for implementation
- Free plan has limited features and integrations
- AI analysis may not be fully accurate or comprehensive
Frequently Asked Questions
-
Q:How do I add the feedback form to my website?
A:Copy and paste a single line of code into the "head" section of your site. If coding isn't your jam, reach out to us and we'll install it for you. -
Q:What targeting options do you offer?
A:You can target based on page, referrer, device, logged in status, and more. -
Q:Do you require a card to sign up?
A:No, you can start with our free plan and upgrade when you're ready. -
Q:Does it work on Wix/Shopify/Wordpress?
A:Yes, any website that allows you to add custom code will work with our feedback form. -
Q:How does the AI analysis work?
A:Our AI analysis uses GPT-4 to analyze feedback and provide actionable insights. We send batches of feedback to the AI, and it returns a summary of the feedback, sentiment analysis, and more.
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