Best AI tools for< Manage Tickets >
20 - AI tool Sites
Serviceaide
Serviceaide offers a complete product portfolio of software solutions. AI-powered solutions deliver unmatched service across IT, business departments, and customer support. Serviceaide focuses on helping customers drive various digital process transformations leveraging automation and AI.
Unthread
Unthread is an AI-powered ticketing application integrated with Slack, designed to automate support responses and insights. It tracks conversations in shared channels, offers a shared email inbox, in-app live chat, and AI-generated support. Unthread streamlines ticket management, prioritization, assignment, and resolution using AI, providing a scalable and efficient solution for customer support teams.
JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.
BoldDesk
BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries through its all-in-one platform. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot for reducing support volume and increasing efficiency with Generative AI and automations. The software also provides workflow automation, contact management, customization options, reports & analytics, mobile app support, customer portal, apps & integrations, and satisfaction survey (CSAT). BoldDesk caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.
Harriet
Harriet is an AI-powered employee experience platform designed to engage teams and provide seamless support. It offers instant AI support, HR ticketing system, knowledge management, automated employee lifecycle, people calendar planner, analytics, and insights. Harriet aims to make employees' lives easier by providing quick responses, seamless automation, and accurate information through various communication channels like Slack, Teams, GChat, and SMS. The platform is integrated with HR systems, trained on company policies, and offers 24/7 support. Harriet helps organizations improve productivity, employee satisfaction, and operational efficiency.
Cyncrocity
Cyncrocity is a platform that empowers global innovation ecosystems through event discovery, ticketing, and networking solutions. It offers services such as ecosystem discovery, event ticketing, and event networking app to help users connect with the right people and companies. The platform's mission is to redefine how individuals discover the right ideas and individuals at the right space and time by leveraging ecosystem mapping technology. Cyncrocity is trusted by prestigious ecosystem builders worldwide and provides unique insights to enhance event experiences.
LiveChat
LiveChat is a customer service software application that provides businesses with tools to enhance customer support and sales across multiple communication channels. It offers features such as AI chatbots, helpdesk support, knowledge base, and widgets to automate and improve customer interactions. LiveChat aims to help businesses boost customer satisfaction, increase sales, and retain customers longer through efficient and personalized support.
Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
JaxoAI
JaxoAI is an all-in-one toolbox for free AI tools that empowers users to unleash the power of AI. It offers a wide range of features such as AI text, image, code generation, chatbot assistant, speech-to-text, and more. Users can access valuable user insights, analytics, and activity through the advanced dashboard. JaxoAI provides secure payment gateways, multilingual support, custom templates, and a support platform for managing support tickets. Powered by OpenAI, Dall-E, and Stable Diffusion, JaxoAI aims to help users generate high-quality content effortlessly and efficiently.
Astro System
Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.
OyeeahAI
OyeeahAI is an all-in-one AI tools platform that offers a wide range of AI-powered features for content generation, document writing, social media automation, and more. Users can access advanced AI technologies to streamline tasks, create high-quality content, and manage support tickets efficiently. The platform provides a user-friendly dashboard, multilingual support, custom templates, and tools like AI content detector, chatbot customization, plagiarism detection, brand voice creation, and social media scheduling. OyeeahAI aims to revolutionize content creation and business processes by leveraging the power of AI technology.
Ticket AI
Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.
Released
Released is an AI-powered tool designed to transform Jira tickets into shareable roadmaps and release notes. It helps product teams communicate product plans and updates effectively, engaging customers and stakeholders with stunning visuals and effortless generation of release notes. The tool offers features like post categorization, templates creation, issue list compilation, custom color palettes, and cross-project boards. Released integrates seamlessly with various publishing tools, ensuring security and scalability with SOC 2 Type 2 certification and encryption practices. Users can easily manage user provisioning, sync with Active Directory, and share updates publicly or privately. Loved by product teams, Released simplifies communication processes and reduces the time required to publish go-to-market plans.
SysAid
SysAid is a Next-Gen ITSM Platform that offers a comprehensive IT service management solution with generative AI capabilities. It provides features such as AI chatbot integration, asset management, workflow automation, and performance insights. SysAid aims to streamline IT processes, empower agents with AI, and enhance end-user experience. The platform is designed to help organizations deliver exceptional service efficiently and scale seamlessly.
Struxe
Struxe is a comprehensive productivity suite that seamlessly integrates internal social networking with essential tools for collaborative innovation, project management, documentation, and idea creation. It offers a range of features including AI assistants, project management, ticketing, internal wiki, user workspaces, and more. Struxe aims to enhance team productivity, streamline communication, and foster a sense of community within organizations.
Rezolve.ai
Rezolve.ai is a Generative AI-powered modern Employee Service Desk that brings instant employee support within Microsoft Teams, reducing enterprise friction and enhancing the employee experience.
CX Genie
CX Genie is an AI-powered customer support platform that offers a comprehensive solution for businesses seeking to enhance their customer support operations. It leverages advanced AI technology to deliver smarter, faster, and more accurate customer support, including AI chatbots, help desk management, workflow automation, product data synchronization, and ticket management. With features like seamless integrations, customizable plans, and a user-friendly interface, CX Genie aims to provide outstanding customer support and drive business growth.
ChatFlow
ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.
Rannkly
Rannkly is a comprehensive platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It leverages advanced AI assistance to collect, monitor, analyze, and respond to customer reviews, boost sales, enhance brand presence, streamline marketing efforts, improve customer engagement, and simplify data gathering. The platform is designed to help businesses optimize their online presence, customer interactions, and communication strategies through a centralized and efficient solution.
Zaia
Zaia is an AI tool designed to automate support and sales processes using Autonomous Artificial Intelligence Agents. It enables businesses to enhance customer interactions and streamline sales operations through intelligent automation. With Zaia, companies can leverage AI technology to provide efficient and personalized customer service, leading to improved customer satisfaction and increased sales revenue.
20 - Open Source AI Tools
holmesgpt
HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.
tiledesk-dashboard
Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.
slack-bot
The Slack Bot is a tool designed to enhance the workflow of development teams by integrating with Jenkins, GitHub, GitLab, and Jira. It allows for custom commands, macros, crons, and project-specific commands to be implemented easily. Users can interact with the bot through Slack messages, execute commands, and monitor job progress. The bot supports features like starting and monitoring Jenkins jobs, tracking pull requests, querying Jira information, creating buttons for interactions, generating images with DALL-E, playing quiz games, checking weather, defining custom commands, and more. Configuration is managed via YAML files, allowing users to set up credentials for external services, define custom commands, schedule cron jobs, and configure VCS systems like Bitbucket for automated branch lookup in Jenkins triggers.
biniou
biniou is a self-hosted webui for various GenAI (generative artificial intelligence) tasks. It allows users to generate multimedia content using AI models and chatbots on their own computer, even without a dedicated GPU. The tool can work offline once deployed and required models are downloaded. It offers a wide range of features for text, image, audio, video, and 3D object generation and modification. Users can easily manage the tool through a control panel within the webui, with support for various operating systems and CUDA optimization. biniou is powered by Huggingface and Gradio, providing a cross-platform solution for AI content generation.
kubesphere
KubeSphere is a distributed operating system for cloud-native application management, using Kubernetes as its kernel. It provides a plug-and-play architecture, allowing third-party applications to be seamlessly integrated into its ecosystem. KubeSphere is also a multi-tenant container platform with full-stack automated IT operation and streamlined DevOps workflows. It provides developer-friendly wizard web UI, helping enterprises to build out a more robust and feature-rich platform, which includes most common functionalities needed for enterprise Kubernetes strategy.
big-AGI
big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.
cortex
Nitro is a high-efficiency C++ inference engine for edge computing, powering Jan. It is lightweight and embeddable, ideal for product integration. The binary of nitro after zipped is only ~3mb in size with none to minimal dependencies (if you use a GPU need CUDA for example) make it desirable for any edge/server deployment.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.
awesome-LLM-AIOps
The 'awesome-LLM-AIOps' repository is a curated list of academic research and industrial materials related to Large Language Models (LLM) and Artificial Intelligence for IT Operations (AIOps). It covers various topics such as incident management, log analysis, root cause analysis, incident mitigation, and incident postmortem analysis. The repository provides a comprehensive collection of papers, projects, and tools related to the application of LLM and AI in IT operations, offering valuable insights and resources for researchers and practitioners in the field.
advisingapp
**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.
AppFlowy
AppFlowy.IO is an open-source alternative to Notion, providing users with control over their data and customizations. It aims to offer functionality, data security, and cross-platform native experience to individuals, as well as building blocks and collaboration infra services to enterprises and hackers. The tool is built with Flutter and Rust, supporting multiple platforms and emphasizing long-term maintainability. AppFlowy prioritizes data privacy, reliable native experience, and community-driven extensibility, aiming to democratize the creation of complex workplace management tools.
awesome-AIOps
awesome-AIOps is a curated list of academic researches and industrial materials related to Artificial Intelligence for IT Operations (AIOps). It includes resources such as competitions, white papers, blogs, tutorials, benchmarks, tools, companies, academic materials, talks, workshops, papers, and courses covering various aspects of AIOps like anomaly detection, root cause analysis, incident management, microservices, dependency tracing, and more.
cortex.cpp
Cortex is a C++ AI engine with a Docker-like command-line interface and client libraries. It supports running AI models using ONNX, TensorRT-LLM, and llama.cpp engines. Cortex can function as a standalone server or be integrated as a library. The tool provides support for various engines and models, allowing users to easily deploy and interact with AI models. It offers a range of CLI commands for managing models, embeddings, and engines, as well as a REST API for interacting with models. Cortex is designed to simplify the deployment and usage of AI models in C++ applications.
20 - OpenAI Gpts
Feature Ticket Generator
This GPT writes tickets for software features. It uses Gherkin to specify scenarios. @cxmacedo
The Lottery Pro AI: Number Predictor
AI expert in lottery predictions for Mega Millions, Powerball, Cash 3, Fantasy 5, and all other state lotteries. Provides latest draw results and analysis.
★ Broadway Tickets Finder ★
Find Broadway show tickets in your city. Get latest recommendations and tips for UNFORGETTABLE musical experience.
Find Your Terminal
A specialist in recognizing flight tickets and providing terminal information.
👑 Data Privacy for Event Management 👑
Data Privacy for Event Management and Ticketing Services handle personal data such as names, contact details, and payment information for event registrations and ticket purchases.
Classical Music Concerts Finder
Your guide to finding the perfect classical music concerts.
TrainTalk
Your personal advisor for eco-friendly train travel. Let's plan your next journey together!
Orlando's Theme Park Planner
Your ultimate guide to Orlando's theme parks with insider tips, weather, lodging, and more!
Ticket Sales AI_MensBasketball
Data Analyst for USC Athletics Dept, specializes in SQL and ticket sales insights.
Eventium
Concerts, Fairs, Festivals and more. Help in finding events with a personalized approach