LiveChat

LiveChat

Chat. Sell. Support.

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LiveChat is a customer service software application that provides businesses with tools to enhance customer support and sales across multiple communication channels. It offers features such as AI chatbots, helpdesk support, knowledge base, and widgets to automate and improve customer interactions. LiveChat aims to help businesses boost customer satisfaction, increase sales, and retain customers longer through efficient and personalized support.

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Features

Advantages

  • Automate up to 80% of customer cases with AI
  • Increase inbound leads by 150% with LiveChat
  • Improve productivity and efficiency with AI co-pilot
  • Enhance customer satisfaction and retention
  • Access key insights and reports for data-driven decisions

Disadvantages

  • May require training to fully utilize AI features
  • Integration with some platforms may be complex
  • Limited customization options for widgets

Frequently Asked Questions

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