Best AI tools for< Product Support Specialist >

Mavenoid is an AI-powered product support tool that offers automated product support services, including product selection advice, troubleshooting solutions, replacement part ordering, and more. The platform is designed to understand complex questions and provide step-by-step instructions to guide users through various product-related processes. Mavenoid is trusted by leading product companies and focuses on resolving customer questions efficiently. The tool optimizes help centers for SEO, offers product insights to increase revenue, and provides support in multiple languages. It is known for reducing incoming inquiries and offering a seamless support experience.

AIHelp is a customer service support and in-app ticketing system that provides businesses with a variety of tools to improve their customer support operations. These tools include an AI chatbot, in-app chat and feedback, customizable AI forms, in-app operation, and more. AIHelp is designed to be easy to use and customize, and it can be integrated with a variety of platforms. It is a powerful tool that can help businesses improve their customer satisfaction and retention rates.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Zenbots is a Zendesk AI chatbot that provides dedicated Zendesk support with access to all of your Zendesk support articles. It is designed to speed up operations, assist agents, or even let customers solve problems on their own. Zenbots can be integrated into existing workflows with just a few clicks and can be set up in under 24 hours. It offers a free 7-day trial.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Brainfish is an AI-powered platform that aims to transform customer experience by providing AI-powered answers, support, and product discovery throughout the full product journey. It offers dynamic CTAs, resolution paths, real-time alerts, guidance, and live communication to enhance user experience. Brainfish utilizes powerful ML models for a refreshing search experience, individualizes user journeys at scale, and provides behavioral data tracking for insights into user behavior. The platform helps in driving pipeline and product-led growth, personalizing onboarding and training, engaging users with real-time proactive guidance, deflecting issues while boosting NPS, helping users discover new features, and automating key support workflows for efficient growth.

Octocom is an AI-first customer support solution designed specifically for e-commerce businesses. It accelerates response times, boosts customer satisfaction, and frees up human teams by handling repetitive tasks. The AI solution provides natural, human-like conversations, integrates with popular help desks and e-commerce platforms, and offers omnichannel support. It automates 90% of support tickets, handles order tracking, returns, refunds, complaints, and offers intelligent upselling. Octocom's AI reflects brand voice, provides 24/7 instant support, offers smart actions, customizations, smart analytics, and multilingual support.

SunDevs is a custom software development company offering web, mobile, and AI solutions. They provide AI solutions for various industries, including Ecommerce, Cinema, and Telco. The company focuses on enhancing human roles through conversational AI, improving customer satisfaction, and boosting operational efficiency. SunDevs offers services such as chat and messaging, phone and voice solutions, app development, web development, and staff augmentation. Their AI chatbots provide 24/7 support, personalized interactions, and quick responses. The company's solutions aim to revolutionize customer support with AI-driven precision, simplifying complex processes and delivering human-like interactions.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

Bloc is an AI-powered chat assistant application that enables users to create and share chatbots effortlessly. It helps in enhancing sales and support experiences by providing exceptional customer support, automating repetitive tasks, and integrating with various apps like Notion, Google Drive, Figma, and Slack. With Bloc, users can centralize their knowledge base, automate frequently asked questions, and revolutionize team productivity through Q/A. The application is designed to empower businesses by leveraging AI chatbots to increase sales, boost customer satisfaction, and streamline operations.

Context is an AI-powered chat application designed to transform your existing knowledge base into an automated 24/7 tech support bot. It enables users to deflect inquiries, provide smart and precise responses, eliminate repetition, and understand user queries to enhance product documentation. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, citation of sources, and response ranking, Context aims to streamline customer support processes and improve user experience.

LunaGPT is a cutting-edge automation tool powered by ChatGPT, designed to revolutionize customer support and lead generation. It allows users to train their own GPT chatbot on their data, enabling it to provide instant, friendly, and precise answers to customers 24/7. LunaGPT offers a state-of-the-art SaaS platform that can be customized to unlock the true potential of products. With powerful AI capabilities, including access to OpenAI conversational models like GPT-3.5-turbo and GPT-4, LunaGPT is a comprehensive solution for businesses looking to supercharge their customer support and lead generation efforts.

Olvy is an AI-powered platform that helps businesses manage user feedback efficiently. It offers a unified workspace for surveys, interviews, reviews, support tickets, and sales calls, all automated using state-of-the-art AI technology. Olvy turns customer feedback into actionable insights, empowering decision-making with data-driven insights and enabling companies to stay connected to their users' needs. It provides features like automated feedback organization, integration with multiple sources, and AI-generated summaries to enhance productivity and efficiency.

Wonderchat is an AI chatbot builder that allows you to create a custom chatbot using your business data. You can build a chatbot in 5 minutes that can answer customer support queries, provide information about your products or services, and more. Wonderchat is easy to use, even if you don't have any coding experience. You can embed your chatbot on your website or use it on messaging platforms like Facebook Messenger and WhatsApp.

SiteGPT is a customer support chatbot that can be trained on your website content. It can answer questions, provide support, and even generate leads. SiteGPT is easy to use and integrates with your favorite tools. With SiteGPT, you can provide 24/7 support to your customers without having to hire a large team of support agents.

My AskAI is an AI chatbot designed to provide customer support. It can answer questions, resolve issues, and provide information about products and services. My AskAI is easy to use and can be integrated with a variety of platforms. It is a valuable tool for businesses looking to improve their customer service.

UseChat is a powerful all-in-one solution for creating custom chatbots trained on your website content, which you can then embed into your website or app. Once trained, your custom ChatGPT chatbot can be embedded in your website or app. If they need more help, seamlessly handover to regular human live chat in the same platform. Help users find the answer they need instantly with a chatbot that understands your website and products. See your visitors chatting with your chatbot in realtime. Browse all historical conversations. Set a custom chatbot welcome message for visitors. Get advanced and even customize the prompt. Customize the chatbot icon, colors and theme to your brand. Getting started with UseChat is simple. Just enter your website URL, customize your chatbot's style and click "Train chatbot". In a few minutes it will have been trained on your entire website, and ready to embed on your website and answer any questions your users have.

Kraftful is an AI-powered platform designed for product builders to collect, analyze, and act on user feedback efficiently. It offers features such as sentiment analysis, auto-organizing insights into projects, generating surveys, AI-powered user interviews, and feedback translation. Kraftful helps product teams save time by automating tasks like crafting user surveys, analyzing feedback, and generating user stories. The platform aims to provide actionable product insights by turning volumes of user feedback into valuable information for product development.

Eden AI is an AI tool designed to make AI easy for product builders. It allows users to orchestrate multiple AI models to fit their business needs. The platform offers a wide range of AI technologies such as Generative AI, Image Analysis, Text Analysis, Video Content Analysis, OCR/Document Parsing, and Speech Transcription. Users can access various AI APIs, build workflows, and integrate AI models seamlessly. Eden AI aims to simplify the process of building AI solutions for businesses by providing standardized APIs, easy integration, and cost-effective solutions.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Buildel is an AI automation platform that empowers users to create versatile workflows without writing code. It supports multiple providers and interfaces, offers pre-built use cases, and allows users to bring their own API keys. Ideal for AI-powered document retrieval, conversational interfaces, and data integration. Users can get started at app.buildel.ai or run Buildel locally with Node.js, Elixir/Erlang, Docker, Git, and JQ installed. Join the community on Discord for support and discussions.

AirConnect-Synology is a minimal Synology package that allows users to use AirPlay to stream to UPnP/Sonos & Chromecast devices that do not natively support AirPlay. It is compatible with DSM 7.0 and DSM 7.1, and provides detailed information on installation, configuration, supported devices, troubleshooting, and more. The package automates the installation and usage of AirConnect on Synology devices, ensuring compatibility with various architectures and firmware versions. Users can customize the configuration using the airconnect.conf file and adjust settings for specific speakers like Sonos, Bose SoundTouch, and Pioneer/Phorus/Play-Fi.

C2R-R2V-AIO is a standalone fork of C2R-R2V that converts already-installed Office ClickToRun licensing from Retail to Volume. It embeds cleanospp.exe in the script for easy distribution. It supports various Microsoft Office versions and properly handles license conversion based on detected Product IDs. The tool ensures that activated Retail products are skipped and that proper Volume licenses are installed. It also handles Office suites and individual apps conversions, including logic for different Office versions and suites.

sane-airscan is a SANE backend that supports driverless scanning using Apple AirScan (eSCL) and Microsoft WSD protocols. It automatically chooses between the two protocols and has been tested with various devices from Brother, Canon, Dell, Kyocera, Lexmark, Epson, HP, OKI, Panasonic, Pantum, Ricoh, Samsung, and Xerox. The backend allows for automatic and manual device discovery and configuration, supports scanning from platen and ADF in color and grayscale modes, and works with both IPv4 and IPv6. It does not require installation and does not conflict with vendor-provided proprietary software.

Deep Chat is a fully customizable AI chat component that can be injected into your website with minimal to no effort. Whether you want to create a chatbot that leverages popular APIs such as ChatGPT or connect to your own custom service, this component can do it all! Explore deepchat.dev to view all of the available features, how to use them, examples and more!

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories and hosts, code intelligence for navigation and references, and the ability to roll out large-scale changes and track migrations. Sourcegraph can be used on the cloud or self-hosted, with public code search available on Sourcegraph.com. The tool provides high-level architecture documentation, database setup best practices, Go and documentation style guides, tips for modifying the GraphQL API, and guidelines for contributing.

Sourcegraph is a tool that simplifies reading, writing, and fixing code in large and complex codebases. It offers features such as code search across repositories, code intelligence for code navigation and history tracing, and the ability to roll out large-scale changes to multiple repositories simultaneously. Sourcegraph can be used on the cloud or self-hosted, and provides public code search on Sourcegraph.com. The tool is designed to enhance code understanding and collaboration within development teams.

Chatflow is a tool that provides a chat interface for users to interact with systems using natural language. The engine understands user intent and executes commands for tasks, allowing easy navigation of complex websites/products. This approach enhances user experience, reduces training costs, and boosts productivity.

AI2Apps is a visual IDE for building LLM-based AI agent applications, enabling developers to efficiently create AI agents through drag-and-drop, with features like design-to-development for rapid prototyping, direct packaging of agents into apps, powerful debugging capabilities, enhanced user interaction, efficient team collaboration, flexible deployment, multilingual support, simplified product maintenance, and extensibility through plugins.

Aimeos is a full-featured e-commerce platform that is ultra-fast, cloud-native, and API-first. It offers a wide range of features including JSON REST API, GraphQL API, multi-vendor support, various product types, subscriptions, multiple payment gateways, admin backend, modular structure, SEO optimization, multi-language support, AI-based text translation, mobile optimization, and high-quality source code. It is highly configurable and extensible, making it suitable for e-commerce SaaS solutions, marketplaces, and various cloud environments. Aimeos is designed for scalability, security, and performance, catering to a diverse range of e-commerce needs.

KaibanJS is a JavaScript-native framework for building multi-agent AI systems. It enables users to create specialized AI agents with distinct roles and goals, manage tasks, and coordinate teams efficiently. The framework supports role-based agent design, tool integration, multiple LLMs support, robust state management, observability and monitoring features, and a real-time agentic Kanban board for visualizing AI workflows. KaibanJS aims to empower JavaScript developers with a user-friendly AI framework tailored for the JavaScript ecosystem, bridging the gap in the AI race for non-Python developers.

WebScout is a versatile tool that allows users to search for anything using Google, DuckDuckGo, and phind.com. It contains AI models, can transcribe YouTube videos, generate temporary email and phone numbers, has TTS support, webai (terminal GPT and open interpreter), and offline LLMs. It also supports features like weather forecasting, YT video downloading, temp mail and number generation, text-to-speech, advanced web searches, and more.

Finic is an open source python-based integration platform designed to simplify integration workflows for both business users and developers. It offers a drag-and-drop UI, a dedicated Python environment for each workflow, and generative AI features to streamline transformation tasks. With a focus on decoupling integration from product code, Finic aims to provide faster and more flexible integrations by supporting custom connectors. The tool is open source and allows deployment to users' own cloud environments with minimal legal friction.

Embedded inference of Deep Learning models is quite challenging due to high compute requirements. TI’s Edge AI software product helps optimize and accelerate inference on TI’s embedded devices. It supports heterogeneous execution of DNNs across cortex-A based MPUs, TI’s latest generation C7x DSP, and DNN accelerator (MMA). The solution simplifies the product life cycle of DNN development and deployment by providing a rich set of tools and optimized libraries.

SageAttention is an official implementation of an accurate 8-bit attention mechanism for plug-and-play inference acceleration. It is optimized for RTX4090 and RTX3090 GPUs, providing performance improvements for specific GPU architectures. The tool offers a technique called 'smooth_k' to ensure accuracy in processing FP16/BF16 data. Users can easily replace 'scaled_dot_product_attention' with SageAttention for faster video processing.

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