SurveySparrow
Listen actively. Win customer love. Grow your brand.
SurveySparrow is an AI-powered unified CX platform designed to help businesses grow their brand by turning feedback into growth opportunities. The platform offers conversational surveys, multi-lingual surveys, themeable designs, smart dashboards, AI-powered assistance, automations, omni-channel sharing, custom reports, and easy integrations. It enables businesses to listen actively, win customer love, and prioritize customer voices through actionable insights and timely actions.
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Features
- Conversational Surveys
- Multi-Lingual Surveys
- Themeable Designs
- Smart Dashboards
- AI-Powered Assistance
Advantages
- Turns feedback into growth opportunities
- Provides actionable insights
- Enhances customer engagement
- Offers AI assistance for survey creation and analysis
- Facilitates automations and omni-channel sharing
Disadvantages
- May require a learning curve for new users
- Limited customization options for advanced users
- Pricing plans may be expensive for small businesses
Frequently Asked Questions
-
Q:What types of surveys can be created?
A:Conversational, NPS, CSAT, CES, and Employee Assessments. -
Q:Is there a free trial available?
A:Yes, a 14-day free trial is offered on all features. -
Q:Can surveys be shared on multiple channels?
A:Yes, surveys can be shared on over 15+ channels including SMS, Email, and Social Networks.
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