Forethought

Forethought

AI-First Customer Support Automation: Built on Your Data

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Description:

Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.

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For Jobs:

Features

Advantages

  • Lower cost per ticket
  • Faster time to resolution
  • Happier customers
  • Faster response time
  • Higher agent productivity

Disadvantages

  • May require training to use effectively
  • May not be suitable for all types of businesses
  • May not be able to handle complex queries

Frequently Asked Questions

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