Help.center
Reduce support tickets significantly with the power of GPT-4 AI
Description:
Help.center is a knowledge base solution powered by AI to help customers get instant answers. It offers features such as AI search, AI chatbot, multilingual support, and automatic learning. With Help.center, businesses can reduce support tickets, provide 24x7 support, and improve customer satisfaction.
For Tasks:
For Jobs:
Features
- AI search and AI chatbot
- Multilingual support
- Automatic learning
- Import existing articles from other knowledge bases
- Connect with your own domain
Advantages
- Reduce resolution times and deflect repetitive support tickets
- Save time and money
- Provide 24x7 customer support
- Improve customer satisfaction
- Easy to use and implement
Disadvantages
- May not be suitable for all types of businesses
- AI answers may not always be accurate
- Can be expensive for some businesses
Frequently Asked Questions
-
Q:What is Help.center?
A:Help.center is a knowledge base solution powered by AI to help customers get instant answers. -
Q:Why should I use AI in a help center?
A:AI can help you reduce resolution times, deflect repetitive support tickets, and save time and money. -
Q:Can I import articles from Intercom or Zendesk?
A:Yes, you can import existing help articles from knowledge bases like Intercom, Crisp, Zendesk, and Freshdesk in one click. -
Q:Can I connect with my own domain?
A:Yes, you can change yourcompany.help.center to your own custom domain like help.yourcompany.com. -
Q:How to improve the answers given by AI?
A:AI takes its knowledge from help articles. You can change the content of the article and it will automatically improve the answers.
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