Best AI tools for< reduce support tickets >
20 - AI tool Sites
Help.center
Help.center is a knowledge base solution powered by AI to help customers get instant answers. It offers features such as AI search, AI chatbot, multilingual support, and automatic learning. With Help.center, businesses can reduce support tickets, provide 24x7 support, and improve customer satisfaction.
Guidejar
Guidejar is an AI-powered tool that allows users to create interactive product demos and step-by-step guides effortlessly. It simplifies complex processes by providing easy-to-follow guides with AI superpowers. Trusted by teams worldwide, Guidejar helps transform any process into an interactive demo or guide. Users can customize their guides, share them easily, and enhance them with AI magic, voiceovers, and translations. With features like browser extension, branding, step management, guide views, and call-to-action, Guidejar boosts user activation and conversion rates. It offers different pricing plans to cater to various user needs, from free basic features to premium plans with extensive customization and analytics.
GoodGist
GoodGist is an AI platform that focuses on customer and partner enablement. It offers autonomous learning, support, and knowledge management powered by AI to help software companies onboard faster, implement better, and support stronger. The platform provides personalized training, reduces support tickets, generates reference architectures, and facilitates collaboration among teams and partners. GoodGist aims to enhance software proficiency, reduce support costs, improve customer satisfaction, and increase partner engagement through hyper-personalized learning experiences and adaptive content support.
Yuma AI
Yuma AI is an automated AI customer service platform designed specifically for e-commerce businesses. It empowers Shopify merchants to boost agent productivity and reduce operating costs by automating mundane tasks, providing 24/7 customer support, and improving customer satisfaction. Yuma AI seamlessly integrates with various e-commerce tools and plugins, enabling businesses to streamline their customer service operations and maximize ROI.
BoldDesk
BoldDesk by Syncfusion is an AI-powered customer service software designed to streamline support operations and enhance customer satisfaction. It offers a comprehensive suite of features including ticketing system, knowledge base, task management, AI capabilities, and mobile app. The application leverages generative AI and workflow automations to reduce support volume and increase efficiency. BoldDesk is suitable for startups, small businesses, and enterprises, providing customizable solutions for various support needs. With features like workflow automations, customer portal, satisfaction survey, and reports & analytics, BoldDesk aims to optimize help desk operations and improve customer service.
Cohere
Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.
EmailTree
EmailTree is an AI-powered email management platform that helps businesses automate their email responses, prioritize and organize tickets, and quickly integrate their data. With EmailTree, businesses can improve their customer experience, reduce their first response rate, and drive more revenue.
Gitya
Gitya is an AI-powered GitHub assistant designed to streamline workflows by automating minor tasks and enhancing productivity. It seamlessly integrates with GitHub, leveraging advanced AI to manage pull requests, automate ticket handling, and reduce time spent on bug fixes. Users have reported significant time savings and increased focus on high-impact engineering tasks, making Gitya a valuable tool for teams looking to boost efficiency and project timelines.
ChatCube
ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.
OMQ
The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.
CyanArrow
CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.
Leena AI
Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employee’s query.
SupportLogic
SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.
SupportLogic
SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.
Nametag
Nametag is an identity verification solution designed specifically for IT helpdesks. It helps businesses prevent social engineering attacks, account takeovers, and data breaches by verifying the identity of users at critical moments, such as password resets, MFA resets, and high-risk transactions. Nametag's unique approach to identity verification combines mobile cryptography, device telemetry, and proprietary AI models to provide unmatched security and better user experiences.
LiveChatAI
LiveChatAI is an AI chatbot application that works with your data to provide interactive and personalized customer support solutions. It blends AI and human support to deliver dynamic and accurate responses, improving customer satisfaction and reducing support volume. With features like AI Actions, custom question & answers, and content import, LiveChatAI offers a seamless integration for businesses across various platforms and languages. The application is designed to be user-friendly, requiring no AI expertise, and offers instant localization in 95 languages.
Kapa.ai
Kapa.ai is an AI tool that provides instant AI answers to technical questions for developers. It learns from technical resources to generate an LLM-powered chatbot, helping to automate developer support and identify documentation gaps. With over 300k developers worldwide, Kapa.ai offers integrations with various technical knowledge sources and ensures accuracy and reliability by staying grounded in truth. The tool also benefits from a feedback loop for improved answers and allows users to manage their AI bot and knowledge sources efficiently.
GaliChat
GaliChat is an AI-powered chatbot that provides 24/7 customer support for businesses. It is designed to handle lead generation, answer customer questions, and reduce support costs. GaliChat is easy to set up and can be customized to match your website's branding. It is also trained on your own data to ensure accurate and personalized responses.
Zipchat
Zipchat is the #1 AI chat application designed for E-commerce businesses to boost sales and reduce support efforts. It proactively engages visitors, provides instant replies, and offers deep answers, all while being 100% controlled by the user. Zipchat is trained on the website's content, speaks the target market's language, and continuously learns from conversations to improve sales conversion rates. The application is integrated with various E-commerce platforms and offers a 7-day free trial for users to experience its benefits.
HelpBar
The website is an AI tool called HelpBar, designed for SaaS companies to enhance user support and navigation. HelpBar offers universal search, AI-powered answers, and self-serve support solutions. It helps users find information quickly within the app, reducing support costs and improving user experience.
20 - Open Source AI Tools
SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.
llmware
LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.
big-AGI
big-AGI is an AI suite designed for professionals seeking function, form, simplicity, and speed. It offers best-in-class Chats, Beams, and Calls with AI personas, visualizations, coding, drawing, side-by-side chatting, and more, all wrapped in a polished UX. The tool is powered by the latest models from 12 vendors and open-source servers, providing users with advanced AI capabilities and a seamless user experience. With continuous updates and enhancements, big-AGI aims to stay ahead of the curve in the AI landscape, catering to the needs of both developers and AI enthusiasts.
glide
Glide is a cloud-native LLM gateway that provides a unified REST API for accessing various large language models (LLMs) from different providers. It handles LLMOps tasks such as model failover, caching, key management, and more, making it easy to integrate LLMs into applications. Glide supports popular LLM providers like OpenAI, Anthropic, Azure OpenAI, AWS Bedrock (Titan), Cohere, Google Gemini, OctoML, and Ollama. It offers high availability, performance, and observability, and provides SDKs for Python and NodeJS to simplify integration.
lobe-icons
Lobe Icons is a collection of popular AI / LLM Model Brand SVG logos and icons. It features lightweight and scalable icons designed with highly optimized scalable vector graphics (SVG) for optimal performance. The collection is tree-shakable, allowing users to import only the icons they need to reduce the overall bundle size of their projects. Lobe Icons has an active community of designers and developers who can contribute and seek support on platforms like GitHub and Discord. The repository supports a wide range of brands across different models, providers, and applications, with more brands continuously being added through contributions. Users can easily install Lobe UI with the provided commands and integrate it with NextJS for server-side rendering. Local development can be done using Github Codespaces or by cloning the repository. Contributions are welcome, and users can contribute code by checking out the GitHub Issues. The project is MIT licensed and maintained by LobeHub.
ring-attention-pytorch
This repository contains an implementation of Ring Attention, a technique for processing large sequences in transformers. Ring Attention splits the data across the sequence dimension and applies ring reduce to the processing of the tiles of the attention matrix, similar to flash attention. It also includes support for Striped Attention, a follow-up paper that permutes the sequence for better workload balancing for autoregressive transformers, and grouped query attention, which saves on communication costs during the ring reduce. The repository includes a CUDA version of the flash attention kernel, which is used for the forward and backward passes of the ring attention. It also includes logic for splitting the sequence evenly among ranks, either within the attention function or in the external ring transformer wrapper, and basic test cases with two processes to check for equivalent output and gradients.
beyondllm
Beyond LLM offers an all-in-one toolkit for experimentation, evaluation, and deployment of Retrieval-Augmented Generation (RAG) systems. It simplifies the process with automated integration, customizable evaluation metrics, and support for various Large Language Models (LLMs) tailored to specific needs. The aim is to reduce LLM hallucination risks and enhance reliability.
PromptFuzz
**Description:** PromptFuzz is an automated tool that generates high-quality fuzz drivers for libraries via a fuzz loop constructed on mutating LLMs' prompts. The fuzz loop of PromptFuzz aims to guide the mutation of LLMs' prompts to generate programs that cover more reachable code and explore complex API interrelationships, which are effective for fuzzing. **Features:** * **Multiply LLM support** : Supports the general LLMs: Codex, Inocder, ChatGPT, and GPT4 (Currently tested on ChatGPT). * **Context-based Prompt** : Construct LLM prompts with the automatically extracted library context. * **Powerful Sanitization** : The program's syntax, semantics, behavior, and coverage are thoroughly analyzed to sanitize the problematic programs. * **Prioritized Mutation** : Prioritizes mutating the library API combinations within LLM's prompts to explore complex interrelationships, guided by code coverage. * **Fuzz Driver Exploitation** : Infers API constraints using statistics and extends fixed API arguments to receive random bytes from fuzzers. * **Fuzz engine integration** : Integrates with grey-box fuzz engine: LibFuzzer. **Benefits:** * **High branch coverage:** The fuzz drivers generated by PromptFuzz achieved a branch coverage of 40.12% on the tested libraries, which is 1.61x greater than _OSS-Fuzz_ and 1.67x greater than _Hopper_. * **Bug detection:** PromptFuzz detected 33 valid security bugs from 49 unique crashes. * **Wide range of bugs:** The fuzz drivers generated by PromptFuzz can detect a wide range of bugs, most of which are security bugs. * **Unique bugs:** PromptFuzz detects uniquely interesting bugs that other fuzzers may miss. **Usage:** 1. Build the library using the provided build scripts. 2. Export the LLM API KEY if using ChatGPT or GPT4. 3. Generate fuzz drivers using the `fuzzer` command. 4. Run the fuzz drivers using the `harness` command. 5. Deduplicate and analyze the reported crashes. **Future Works:** * **Custom LLMs suport:** Support custom LLMs. * **Close-source libraries:** Apply PromptFuzz to close-source libraries by fine tuning LLMs on private code corpus. * **Performance** : Reduce the huge time cost required in erroneous program elimination.
py-llm-core
PyLLMCore is a light-weighted interface with Large Language Models with native support for llama.cpp, OpenAI API, and Azure deployments. It offers a Pythonic API that is simple to use, with structures provided by the standard library dataclasses module. The high-level API includes the assistants module for easy swapping between models. PyLLMCore supports various models including those compatible with llama.cpp, OpenAI, and Azure APIs. It covers use cases such as parsing, summarizing, question answering, hallucinations reduction, context size management, and tokenizing. The tool allows users to interact with language models for tasks like parsing text, summarizing content, answering questions, reducing hallucinations, managing context size, and tokenizing text.
T-MAC
T-MAC is a kernel library that directly supports mixed-precision matrix multiplication without the need for dequantization by utilizing lookup tables. It aims to boost low-bit LLM inference on CPUs by offering support for various low-bit models. T-MAC achieves significant speedup compared to SOTA CPU low-bit framework (llama.cpp) and can even perform well on lower-end devices like Raspberry Pi 5. The tool demonstrates superior performance over existing low-bit GEMM kernels on CPU, reduces power consumption, and provides energy savings. It achieves comparable performance to CUDA GPU on certain tasks while delivering considerable power and energy savings. T-MAC's method involves using lookup tables to support mpGEMM and employs key techniques like precomputing partial sums, shift and accumulate operations, and utilizing tbl/pshuf instructions for fast table lookup.
trickPrompt-engine
This repository contains a vulnerability mining engine based on GPT technology. The engine is designed to identify logic vulnerabilities in code by utilizing task-driven prompts. It does not require prior knowledge or fine-tuning and focuses on prompt design rather than model design. The tool is effective in real-world projects and should not be used for academic vulnerability testing. It supports scanning projects in various languages, with current support for Solidity. The engine is configured through prompts and environment settings, enabling users to scan for vulnerabilities in their codebase. Future updates aim to optimize code structure, add more language support, and enhance usability through command line mode. The tool has received a significant audit bounty of $50,000+ as of May 2024.
PurpleLlama
Purple Llama is an umbrella project that aims to provide tools and evaluations to support responsible development and usage of generative AI models. It encompasses components for cybersecurity and input/output safeguards, with plans to expand in the future. The project emphasizes a collaborative approach, borrowing the concept of purple teaming from cybersecurity, to address potential risks and challenges posed by generative AI. Components within Purple Llama are licensed permissively to foster community collaboration and standardize the development of trust and safety tools for generative AI.
litdata
LitData is a tool designed for blazingly fast, distributed streaming of training data from any cloud storage. It allows users to transform and optimize data in cloud storage environments efficiently and intuitively, supporting various data types like images, text, video, audio, geo-spatial, and multimodal data. LitData integrates smoothly with frameworks such as LitGPT and PyTorch, enabling seamless streaming of data to multiple machines. Key features include multi-GPU/multi-node support, easy data mixing, pause & resume functionality, support for profiling, memory footprint reduction, cache size configuration, and on-prem optimizations. The tool also provides benchmarks for measuring streaming speed and conversion efficiency, along with runnable templates for different data types. LitData enables infinite cloud data processing by utilizing the Lightning.ai platform to scale data processing with optimized machines.
CodeFuse-ModelCache
Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.
Consistency_LLM
Consistency Large Language Models (CLLMs) is a family of efficient parallel decoders that reduce inference latency by efficiently decoding multiple tokens in parallel. The models are trained to perform efficient Jacobi decoding, mapping any randomly initialized token sequence to the same result as auto-regressive decoding in as few steps as possible. CLLMs have shown significant improvements in generation speed on various tasks, achieving up to 3.4 times faster generation. The tool provides a seamless integration with other techniques for efficient Large Language Model (LLM) inference, without the need for draft models or architectural modifications.
20 - OpenAI Gpts
Calm Navigator
Professional coach guiding users to overcome FOMO with practical advice and support.
Bilingual ADHD Coach - MindFit AI
Navigate ADHD challenges with MindFit, your bilingual AI coach. Tailored strategies for focus, organization, and productivity in both English and Spanish. Whether it's managing daily tasks or long-term goals, MindFit provides practical, personalized support for a balanced life.
Drug Welfare GPT
Non-judgemental drug harm reduction assistant providing safe usage and interaction info.
ADHD Coach
Guiding Your ADHD Journey: Supportive, Practical, Always There: Your ADHD Ally
Eco-Travel Navigator
Provides eco-friendly travel itineraries and sustainable tourism tips.
Carbon Footprint Calculator
Carbon footprint calculations breakdown and advices on how to reduce it
Your Business Taxes: Guide
insightful articles and guides on business tax strategies at AfterTaxCash. Discover expert advice and tips to optimize tax efficiency, reduce liabilities, and maximize after-tax profits for your business. Stay informed to make informed financial decisions.
EcoTracker Pro 🌱📊
Track & analyze your carbon footprint with ease! EcoTracker Pro helps you make eco-friendly choices & reduce your impact. 🌎♻️
🥦✨ Low-FODMAP Meal Guide 🍇📘
Your go-to GPT for navigating the low-FODMAP diet! Find recipes, substitutes, and meal plans tailored to reduce IBS symptoms. 🍽️🌿
Process Optimization Advisor
Improves operational efficiency by optimizing processes and reducing waste.