Best AI tools for< Optimize Customer Experience >

Qualtrics XM is a leading Experience Management Software that helps businesses optimize customer experiences, employee engagement, and market research. The platform leverages specialized AI to uncover insights from data, prioritize actions, and empower users to enhance customer and employee experience outcomes. Qualtrics XM offers solutions for Customer Experience, Employee Experience, Strategy & Research, and more, enabling organizations to drive growth and improve performance.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

SunDevs is an AI application that specializes in solving business problems to create exceptional customer experiences. The platform offers various AI solutions for chat and messaging, phone and voice interactions, as well as talent solutions like staff augmentation and product teams. SunDevs caters to industries such as ecommerce, cinema, telco, and more, providing integrations with popular platforms like Hubspot, Salesforce, and Zendesk. The application leverages AI technology to process vast amounts of customer data quickly and accurately, identifying patterns and trends that may be overlooked by human analysts. With features like AI chatbots for 24/7 support, personalized interactions, and efficient customer service, SunDevs aims to enhance customer satisfaction and loyalty.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Kimiya is an AI Conversational Digital Human application designed to provide better customer support through a generative AI conversational assistant. It offers features such as selecting diverse avatars, 24/7 support, real-time analytics, interactive communication with users, and personalized recommendations for E-Commerce, Hotel, and Museum industries. Kimiya is adaptable to diverse organizational needs and aims to enhance customer experiences through AI-powered assistance.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Entropik is a leading human insights company that offers AI-powered consumer and user experience solutions. Their platform provides fast insights for consumer research, user research, marketing experience, and product experience. With features like Co-Pilot AI, predictive analytics, diary studies, and live website/app testing, Entropik helps industries like market research agencies, consumer brands, BFSI, gaming, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail optimize their customer journeys and enhance engagement. The platform also offers AI insights, emotion AI, generative AI, behavior AI, and predictive AI capabilities to track user focus and provide actionable insights. Entropik's resources include blogs, case studies, research insights, news & media updates, infographics, whitepapers, webinars, and eBooks to help users master consumer research with expert insights.

OvationCXM is a Customer Experience Management (CXM) platform that helps businesses manage customer journeys, ecosystems, and AI. It provides tools to orchestrate customer relationships from beginning to end, connecting partners and AI to deliver smooth, AI-powered customer journeys. The platform offers features like designing and managing customer journeys in real-time, guiding CX across multiple providers, and embedding intelligence and automation. OvationCXM is used across various industries like Financial Services, Tech & Telecom, Healthcare, and Retail to drive deposits, retention, revenue, and personalized shopper experiences at scale.

Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.

Unlocksales.ai is an AI-powered platform that revolutionizes B2B lead generation by offering services such as Email Campaigns, LinkedIn Campaigns, Targeted Calling, PPC Ads, and Sales Chatbots. The platform empowers sales teams with cutting-edge technology, personalized interactions, and continuous improvement to engage leads effectively. It prioritizes exceptional customer experience, seamless interactions, and brand consistency across multiple channels. Unlocksales.ai aims to expand into AI B2C Lead Generation and other AI-based services to drive industry success.

Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.

Humley is a Conversational AI platform that allows users to build and launch AI assistants in under an hour. The platform provides a no-code environment for creating self-serve experiences and managing AI outputs. Humley aims to revolutionize customer experiences and boost efficiencies by making Conversational AI accessible and safe for all users. With features like Knowledge Search, Build Flows, Integrate with Systems, Capture Feedback, and Multi-Channel Support, Humley Studio offers a comprehensive toolkit for creating engaging conversational experiences. The platform empowers businesses to deliver exceptional customer service, streamline access to AI models, and improve operational efficiencies.

AppsFlyer is an AI-powered platform that focuses on customer experience, engagement, and deep linking. It offers a comprehensive suite of measurement tools to track actions on mobile, web, and CTV, optimize creative performance using AI, and analyze marketing analytics. The platform helps businesses understand their mobile marketing ROI, prove the value of marketing campaigns, and boost revenue through exceptional customer experiences. AppsFlyer also provides solutions for audience segmentation, fraud protection, data collaboration, and partner marketplace integration. With a strong emphasis on privacy and security, AppsFlyer enables users to create personalized, contextual experiences that drive user acquisition, retention, and revenue.

Gorgias is an AI Customer Experience Platform for Ecommerce that offers an all-in-one support inbox, instant resolutions, and website conversion rate optimization through powerful onsite campaigns. The platform leverages artificial intelligence to streamline customer interactions, automate support tasks, and enhance overall customer satisfaction. With integrations to popular ecommerce platforms and a focus on empowering support teams, Gorgias aims to provide personalized and efficient customer experiences to help businesses grow and succeed.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

Cheers Reviews is an AI-powered tool that enables businesses to enhance customer interactions by utilizing NFC-Enabled Badges. These badges empower frontline teams to gather reviews, referrals, and boost brand reputation with a simple tap. The tool helps businesses build a strong online presence, capture reviews instantly, improve customer experience, and seamlessly engage with customers using smartphone compatibility.

VWO is a comprehensive experimentation platform that enables businesses to optimize their digital experiences and maximize conversions. With a suite of products designed for the entire optimization program, VWO empowers users to understand user behavior, validate optimization hypotheses, personalize experiences, and deliver tailored content and experiences to specific audience segments. VWO's platform is designed to be enterprise-ready and scalable, with top-notch features, strong security, easy accessibility, and excellent performance. Trusted by thousands of leading brands, VWO has helped businesses achieve impressive growth through experimentation loops that shape customer experience in a positive direction.

NICE is a leading Customer Experience (CX) AI Platform offering a range of AI-driven solutions for businesses to enhance customer experiences, optimize workforce engagement, and improve operational efficiency. The platform provides AI companions for contact center employees, AI-driven customer self-service, AI tools for CX leaders, and actionable insights through CX analytics. NICE also offers solutions tailored for various industries such as healthcare, retail, financial services, insurance, telecom, travel, and hospitality. With a focus on transforming experiences with AI, NICE helps businesses identify behaviors that drive frictionless customer experiences, boost customer loyalty, empower agents, and drive digital transformation.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

YoMo is an open-source LLM Function Calling Framework for building Geo-distributed AI applications. It is built atop QUIC Transport Protocol and Stateful Serverless architecture, making AI applications low-latency, reliable, secure, and easy. The framework focuses on providing low-latency, secure, stateful serverless functions that can be distributed geographically to bring AI inference closer to end users. It offers features such as low-latency communication, security with TLS v1.3, stateful serverless functions for faster GPU processing, geo-distributed architecture, and a faster-than-real-time codec called Y3. YoMo enables developers to create and deploy stateful serverless functions for AI inference in a distributed manner, ensuring quick responses to user queries from various locations worldwide.

The Generative AI Application Builder on AWS (GAAB) is a solution that provides a web-based management dashboard for deploying customizable Generative AI (Gen AI) use cases. Users can experiment with and compare different combinations of Large Language Model (LLM) use cases, configure and optimize their use cases, and integrate them into their applications for production. The solution is targeted at novice to experienced users who want to experiment and productionize different Gen AI use cases. It uses LangChain open-source software to configure connections to Large Language Models (LLMs) for various use cases, with the ability to deploy chat use cases that allow querying over users' enterprise data in a chatbot-style User Interface (UI) and support custom end-user implementations through an API.

Duix is a silicon-based digital human SDK for intelligent interaction, providing users with instant virtual human interaction experience on devices like Android and iOS. The SDK offers intuitive effect display and supports user customization through open documentation. It is fully open-source, allowing developers to understand its workings, optimize, and innovate further.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

A curated list of Generative AI projects, tools, artworks, and models

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Analyzes and enhances customer's journey across all touchpoints.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Assists in coding .NET ecommerce API and dashboard using SQL and Entity Framework.

OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

効果的なプロンプトの作成と改善に関する専門的な知識とテクニックを提供します。

Marketing analyst optimizing targeted strategies

Professional analyst for CAC insights and summaries

帮助用户优化提问，并使用中英两种语言，输出所需的搜索引擎关键字和论坛提问

A supportive assistant for optimizing Shopify stores.

I generate optimised prompts for product lifestyle images, trained on 100,000s of customer-generated e-commerce images.

Optimizes product presentation strategies to drive sales and increase customer satisfaction.

Employs creative marketing tactics for business growth, with a focus on customer acquisition and data analysis.

Use me to create in-depth Buyer Personas, enhancing your marketing precision and customer engagement strategies.

Build an inbound marketing plan using this GPT. Generate multiple inbound marketing ideas tailored to the customer research process, funnel, and marketing goals.

Ask me questions about charging preferences

I assist with Shopify queries, offering detailed, professional advice.

Friendly Hero Wars expert with emojis, gives precise advice.

I'm Preston, echoing Zeev Wexler's style for LinkedIn

Transforms your resume to be a perfect match for any job.