Best AI tools for< Customer Churn Prediction >

C3 AI provides a comprehensive Enterprise AI application development platform and a large and growing family of turnkey enterprise AI applications. C3 AI's platform provides all necessary software services in one integrated suite to rapidly develop, provision, and operate Enterprise AI applications. C3 AI's applications are designed to meet the business-critical needs of global enterprises in various industries, including manufacturing, financial services, government, utilities, oil and gas, chemicals, agribusiness, defense and intelligence.

Fifi.ai is a managed AI cloud platform that provides users with the infrastructure and tools to deploy and run AI models. The platform is designed to be easy to use, with a focus on plug-and-play functionality. Fifi.ai also offers a range of customization and fine-tuning options, allowing users to tailor the platform to their specific needs. The platform is supported by a team of experts who can provide assistance with onboarding, API integration, and troubleshooting.

Kumo is an AI-powered platform that helps businesses personalize customer experiences, acquire new customers, understand customer behavior, improve planning and monitoring, resolve data inconsistencies, fight fraud and abuse, detect money laundering, and empower data scientists with advanced techniques. It offers cutting-edge solutions for various AI and machine learning tasks, such as predictive modeling, anomaly detection, entity resolution, and graph embeddings. Kumo's capabilities are designed to enhance customer interactions, optimize marketing campaigns, and provide valuable insights for businesses across different industries.

Staircase AI is a Customer Intelligence and Analytics Platform that leverages Artificial Revenue Intelligence to predict churn, identify growth opportunities, and eliminate the need for human feedback. The platform captures and analyzes various customer signals in real-time, such as emails, tickets, messages, calls, and meetings, to provide insights on churn risks, growth opportunities, health scores, and sentiment scores. Staircase AI offers features like Churn Prediction & Prevention, Drive Growth & Expansion, Governance & Visibility, Efficiency & Productivity, and Visibility with Zero Ops. It helps customer-facing teams transition from being a cost center to a revenue engine by saving time, increasing expansion growth, and reducing churn. The platform integrates with popular tools like Gainsight, Jira, Clari, Gmail, Monday, Intercom, Slack, Zoom, Hubspot, Salesforce, Freshdesk, Google Meet, Pipedrive, Outlook, Mixpanel, Zendesk, and more.

Faraday is a no-code AI platform that helps businesses make better predictions about their customers. With Faraday, businesses can embed AI into their workflows throughout their stack to improve the performance of their favorite tools. Faraday offers a variety of features, including propensity modeling, persona creation, and churn prediction. These features can be used to improve marketing campaigns, customer service, and product development. Faraday is easy to use and requires no coding experience. It is also affordable and offers a free-forever plan.

Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

Subbly is a subscription-first commerce platform that provides businesses with everything they need to launch and manage a successful subscription business. With Subbly, businesses can build a website, create and manage subscriptions, process payments, and track customer data. Subbly also offers a range of features to help businesses grow their subscription revenue, including AI-powered churn prediction, customizable checkout and upsell funnels, and powerful marketing tools.

TheLoops is an all-in-one intelligent platform that provides actionable insights for CX teams using prediction and GenAI to increase productivity. It offers features such as AI Agent Copilot, Auto QA, intelligent collaboration, real-time operations visibility, and fast deployment. The application is designed to empower managers and agents with dynamic next best recommended actions, sentiment analysis, bug tracking, and prediction of churn. The platform ensures fast deployment, ease of use, scalability, and enterprise-grade data security.

Hook is an AI-powered platform designed to help businesses grow their revenue by accurately predicting high-value customers, reducing churn, increasing expansion revenue, and actively managing accounts. The platform uses AI to analyze usage patterns and third-party data to prioritize customers for revenue growth and upsells. With a focus on data-driven decision-making, Hook empowers revenue teams to make informed choices and drive business growth.

Zeta Global is an AI-powered marketing cloud that helps businesses acquire, grow, and retain customers more efficiently. The Zeta Marketing Platform (ZMP) is a cloud-based system that provides tools for data management, messaging, activation, and more. ZMP is powered by proprietary data and AI, which enables businesses to create individualized experiences and drive outcomes throughout the customer lifecycle.

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

CMSWire is the world's leading community of customer experience professionals, providing the latest news, expert advice, and in-depth analysis on customer-first marketing, commerce, and digital experience design.

Sturdy is an AI application designed for B2B businesses to drive insights and actions that improve business performance and revenue retention. It provides product insights, sentiment trends, account-based summaries, and custom signals. Sturdy offers automations, AI readiness assessment, and turnkey deployment for customer intelligence. The application ensures privacy, security, and compliance-first mindset in data integration and collection. Sturdy converts unstructured customer interactions into actionable data for decision-making and forecasting.

Userpilot is a product growth platform that offers a comprehensive set of solutions to help product teams activate more users, increase feature adoption, and drive expansion revenue. The platform includes features such as product analytics, user engagement tools, user feedback mechanisms, user onboarding solutions, churn prevention strategies, in-app support, and product launch capabilities. Userpilot aims to help companies improve their product growth by providing personalized user experiences and actionable insights based on user behavior.

SMOC.AI is a digital sales agent that uses AI to help businesses capture leads, convert them into customers, and increase sales. It offers a variety of features, including automated chatbots, personalized flows, and gamification. SMOC.AI is designed to be easy to use and can be integrated with a variety of marketing and sales tools.

Beyond Limits is an industrial-grade, hybrid artificial intelligence company built for the most demanding sectors. Beyond traditional AI, Beyond Limits’ unique Hybrid AI technology combines numeric techniques like machine learning with knowledge-based reasoning to produce actionable intelligence.

Kleene.ai is an AI application that offers easy data management solutions to transform businesses. It provides Decision Intelligence and Data Management Platform with various AI Applications and Data Consulting services. Kleene.ai helps organizations organize and analyze their data to drive real commercial impact in weeks with the help of AI. The platform offers features like Data Integrations, ELT, Data Ops Management, and Data Visualisation, and is suitable for various departments including Finance, Marketing, and Supply Chain. Kleene.ai is known for its fast deployment, full support along the data journey, unified data organization, and focus on delivering business value through advanced analytics.

Echurn is an AI-driven tool designed to help SaaS businesses reduce churn and increase customer retention. It provides insights, suggestions, and customizable offers to prevent customer cancellations. With effortless integration and affordable pricing, Echurn aims to enhance SaaS MRR and CLV by leveraging advanced technology and data-driven decisions.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Upgini is an intelligent data search engine with a Python library that helps users find and add relevant features to their ML pipeline from various public, community, and premium external data sources. It automates the optimization of connected data sources by generating an optimal set of machine learning features using large language models, GraphNNs, and recurrent neural networks. The tool aims to simplify feature search and enrichment for external data to make it a standard approach in machine learning pipelines. It democratizes access to data sources for the data science community.

AIDE is a machine learning code generation agent that can generate solutions for machine learning tasks from natural language descriptions. It has the following features: 1. **Instruct with Natural Language**: Describe your problem or additional requirements and expert insights, all in natural language. 2. **Deliver Solution in Source Code**: AIDE will generate Python scripts for the **tested** machine learning pipeline. Enjoy full transparency, reproducibility, and the freedom to further improve the source code! 3. **Iterative Optimization**: AIDE iteratively runs, debugs, evaluates, and improves the ML code, all by itself. 4. **Visualization**: We also provide tools to visualize the solution tree produced by AIDE for a better understanding of its experimentation process. This gives you insights not only about what works but also what doesn't. AIDE has been benchmarked on over 60 Kaggle data science competitions and has demonstrated impressive performance, surpassing 50% of Kaggle participants on average. It is particularly well-suited for tasks that require complex data preprocessing, feature engineering, and model selection.

Hopsworks is a data platform for ML with a Python-centric Feature Store and MLOps capabilities. It provides collaboration for ML teams, offering a secure, governed platform for developing, managing, and sharing ML assets. Hopsworks supports project-based multi-tenancy, team collaboration, development tools for Data Science, and is available on any platform including managed cloud services and on-premise installations. The platform enables end-to-end responsibility from raw data to managed features and models, supports versioning, lineage, and provenance, and facilitates the complete MLOps life cycle.

Rubix ML is a high-level machine learning and deep learning library for the PHP language. It provides a developer-friendly API with over 40 supervised and unsupervised learning algorithms, support for ETL, preprocessing, and cross-validation. The library is open source and free to use commercially. Rubix ML allows users to build machine learning programs in PHP, covering the entire machine learning life cycle from data processing to training and production. It also offers tutorials and educational content to help users get started with machine learning projects.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

LLM Agents Papers is a repository containing must-read papers on Large Language Model Agents. It covers a wide range of topics related to language model agents, including interactive natural language processing, large language model-based autonomous agents, personality traits in large language models, memory enhancements, planning capabilities, tool use, multi-agent communication, and more. The repository also provides resources such as benchmarks, types of tools, and a tool list for building and evaluating language model agents. Contributors are encouraged to add important works to the repository.

KeepChatGPT is a plugin designed to enhance the data security capabilities and efficiency of ChatGPT. It aims to make your chat experience incredibly smooth, eliminating dozens or even hundreds of unnecessary steps, and permanently getting rid of various errors and warnings. It offers innovative features such as automatic refresh, activity maintenance, data security, audit cancellation, conversation cloning, endless conversations, page purification, large screen display, full screen display, tracking interception, rapid changes, and detailed insights. The plugin ensures that your AI experience is secure, smooth, efficient, concise, and seamless.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

This project is an intelligent dialogue customer service tool based on a large model, which supports access to platforms such as WeChat, Qianniu, Bilibili, Douyin Enterprise, Douyin, Doudian, Weibo chat, Xiaohongshu professional account operation, Xiaohongshu, Zhihu, etc. You can choose GPT3.5/GPT4.0/ Lazy Treasure Box (more platforms will be supported in the future), which can process text, voice and pictures, and access external resources such as operating systems and the Internet through plug-ins, and support enterprise AI applications customized based on their own knowledge base.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

WPPConnect is an open source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

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