Best AI tools for< automate customer support tasks >

TheLoops is an all-in-one Intelligent platform providing actionable insights for CX teams using prediction and GenAI to increase your team’s productivity. Trusted by the world’s leading SaaS companies, TheLoops helps you drive actionable insights from your support data, achieve 10x productivity and agent efficiency with GenAI, predict and prevent escalations, make intelligent collaboration easy with AI, and get real-time operations visibility like you've never seen before. With TheLoops, you can connect your data in 1 hour, drive insights in 1 day, and start predicting in 1 week.

ReplyMind is an AI-powered tool that helps businesses automate customer support and sales processes. It uses natural language processing and machine learning algorithms to analyze customer queries and provide accurate responses in real-time. The tool can handle a wide range of tasks, from answering frequently asked questions to processing orders and scheduling appointments. With ReplyMind, businesses can improve efficiency, save time, and enhance customer satisfaction.

Yuma AI is an automated AI customer service platform designed specifically for e-commerce businesses. It empowers Shopify merchants to boost agent productivity and reduce operating costs by automating mundane tasks, providing 24/7 customer support, and improving customer satisfaction. Yuma AI seamlessly integrates with various e-commerce tools and plugins, enabling businesses to streamline their customer service operations and maximize ROI.

DevRev is an AI-native modern support platform that offers a comprehensive solution for customer experience enhancement. It provides data engineering, knowledge graph, and customizable LLMs to streamline support, product management, and software development processes. With features like in-browser analytics, consumer-grade social collaboration, and global scale API calls, DevRev aims to bring together different silos within a company to drive efficiency and collaboration. The platform caters to support people, product managers, and developers, automating tasks, assisting in decision-making, and elevating collaboration levels. DevRev is designed to empower digital product teams to assimilate customer feedback in real-time, ultimately powering the next generation of technology companies.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Molin AI is an AI-powered customer support tool that helps businesses automate their support tasks and improve customer satisfaction. It uses advanced AI language models to understand and respond to customer queries in a natural and efficient way. Molin AI integrates with various e-commerce platforms and websites, allowing businesses to provide support across multiple channels. It offers features such as product recommendations, support ticket resolution, language translation, content creation, and customer analytics. By leveraging Molin AI, businesses can reduce their support costs, improve response times, and enhance the overall customer experience.

Chatness AI is a chatbot service tool that allows businesses to automate customer support, collect leads, and engage with visitors in real time. It offers features such as live chat, automated support, lead generation, team collaboration, and customizable widgets. Chatness AI is designed to be easy to use and integrate with existing systems and workflows. It is suitable for businesses of all sizes and can be used for a variety of tasks, including customer support, lead generation, and appointment scheduling.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Ready to Send is an automated AI email writer that helps users send auto-generated email replies instantly. It seamlessly integrates with Gmail and offers features such as personalized and editable responses, privacy-centric handling of data, and support for multiple languages. Ready to Send is designed to increase communication velocity, automate customer support responses, and enhance productivity by eliminating writer's block.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

BrightBot is an AI-powered chatbot for websites. It helps businesses automate customer service, generate leads, and increase sales. BrightBot is easy to use and integrates with a variety of platforms. It is a powerful tool that can help businesses of all sizes improve their customer service and marketing efforts.

ChatMasters is an AI-powered bot-assistant that helps businesses automate their customer service and sales processes. It uses natural language processing and machine learning to understand customer queries and provide relevant responses. ChatMasters can be integrated with a variety of platforms, including websites, messaging apps, and social media. It is designed to be easy to use and requires no coding experience.

Maxychat is an omnichannel chatbot platform that helps businesses automate their customer service, sales, and marketing. With Maxychat, businesses can build chatbots without coding, engage customers on 12+ social channels, and centralize their inbox and live chat. Maxychat also offers a built-in ecommerce feature that allows customers to place orders across all supported channels.

BOTNOI AI CHATBOT is an AI-powered chatbot platform that helps businesses automate their customer service and sales processes. It offers a range of features including natural language processing, machine learning, and live chat support. BOTNOI AI CHATBOT is easy to use and affordable, making it a great option for small businesses and startups.

Glass is an omnichannel customer relationship automation system that helps businesses automate tasks, track customer interactions, and gain insights into customer behavior. It integrates with various communication channels such as WhatsApp, Instagram, and QR codes, allowing businesses to engage with customers seamlessly. Glass also utilizes AI to analyze data and provide actionable recommendations, acting as a virtual business analyst. With its advanced features, Glass empowers businesses to improve customer satisfaction, increase sales, and reduce costs.

Chatzap is an AI chatbot platform that allows users to create and embed chatbots on their websites. The platform provides a range of features to help users create and customize their chatbots, including the ability to train chatbots on website content or plain text, customize the appearance of the chatbot, and collect leads. Chatzap also offers a range of benefits to users, including increased engagement, 24/7 availability, and cost-effectiveness.

Aisera is a generative AI platform that provides various AI-powered solutions for businesses, including AI Copilot, AI Search, AI Assist, and AI Voice Bot. These solutions are designed to automate tasks, improve efficiency, and enhance customer experience. Aisera's AI Copilot acts as a proactive concierge, providing personalized assistance and automating workflows. AI Search offers enterprise-wide search capabilities powered by large language models (LLMs), ensuring personalized and privacy-aware results. AI Assist empowers agents with real-time answers, summaries, and next-best actions, boosting their productivity. AI Voice Bot enables natural language interactions, providing instant support and automating routine tasks.

JanitorAI is a revolutionary AI-powered tool that automates repetitive and time-consuming tasks, empowering businesses to streamline their operations and enhance productivity. With its advanced natural language processing and machine learning capabilities, JanitorAI seamlessly integrates with existing systems and applications, enabling users to automate a wide range of tasks, from data entry and email management to customer support and scheduling. By leveraging the power of AI, JanitorAI eliminates the need for manual labor, reduces errors, and frees up valuable time for employees to focus on more strategic initiatives.

Questflow is a Decentralized Autonomous AI Agent Network that orchestrates multiple AI agents to take actions on autopilot. It allows users to automate repetitive tasks, cutting working hours by 90%. The platform is designed to work alongside human workers, enabling a future where autonomous AI agents assist in moving from information to insight and action. Questflow is trusted by teams for its production-ready multi-agent AI orchestration capabilities, providing a privacy and safety-first approach to task automation.

Questflow is a decentralized AI agentic workflow network that orchestrates multiple AI agents to automate tasks on autopilot. It aims to help teams by automating repetitive tasks, cutting working hours by 90%. The platform enables users to describe tasks, dispatch them to AI agents, and take actions automatically. Questflow promotes a future where autonomous AI agents collaborate with human workers to enhance productivity and efficiency.

Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

A curated list of Generative AI projects, tools, artworks, and models

Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.

Labelbox is a data-centric AI platform for enterprises to develop, optimize, and use AI to solve problems and power new products and services. Enterprises use Labelbox to curate data, generate high-quality human feedback data for computer vision and LLMs, evaluate model performance, and automate tasks by combining AI and human-centric workflows. The academic & research community uses Labelbox for cutting-edge AI research.

Concierge is a versatile automation tool designed to streamline repetitive tasks and workflows. It provides a user-friendly interface for creating custom automation scripts without the need for extensive coding knowledge. With Concierge, users can automate various tasks across different platforms and applications, increasing efficiency and productivity. The tool offers a wide range of pre-built automation templates and allows users to customize and schedule their automation processes. Concierge is suitable for individuals and businesses looking to automate routine tasks and improve overall workflow efficiency.

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

MindsDB is a platform for customizing AI from enterprise data. You can create, serve, and fine-tune models in real-time from your database, vector store, and application data. MindsDB "enhances" SQL syntax with AI capabilities to make it accessible for developers worldwide. With MindsDB’s nearly 200 integrations, any developer can create AI customized for their purpose, faster and more securely. Their AI systems will constantly improve themselves — using companies’ own data, in real-time.

VectorVein is a no-code AI workflow software inspired by LangChain and langflow, aiming to combine the powerful capabilities of large language models and enable users to achieve intelligent and automated daily workflows through simple drag-and-drop actions. Users can create powerful workflows without the need for programming, automating all tasks with ease. The software allows users to define inputs, outputs, and processing methods to create customized workflow processes for various tasks such as translation, mind mapping, summarizing web articles, and automatic categorization of customer reviews.

Fuji-Web is an intelligent AI partner designed for full browser automation. It autonomously navigates websites and performs tasks on behalf of the user while providing explanations for each action step. Users can easily install the extension in their browser, access the Fuji icon to input tasks, and interact with the tool to streamline web browsing tasks. The tool aims to enhance user productivity by automating repetitive web actions and providing a seamless browsing experience.

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LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

AI-in-a-Box is a curated collection of solution accelerators that can help engineers establish their AI/ML environments and solutions rapidly and with minimal friction, while maintaining the highest standards of quality and efficiency. It provides essential guidance on the responsible use of AI and LLM technologies, specific security guidance for Generative AI (GenAI) applications, and best practices for scaling OpenAI applications within Azure. The available accelerators include: Azure ML Operationalization in-a-box, Edge AI in-a-box, Doc Intelligence in-a-box, Image and Video Analysis in-a-box, Cognitive Services Landing Zone in-a-box, Semantic Kernel Bot in-a-box, NLP to SQL in-a-box, Assistants API in-a-box, and Assistants API Bot in-a-box.

The Oracle Cloud Infrastructure Data Science and AI services Examples repository provides demos, tutorials, and code examples showcasing various features of the OCI Data Science service and AI services. It offers tools for data scientists to develop and deploy machine learning models efficiently, with features like Accelerated Data Science SDK, distributed training, batch processing, and machine learning pipelines. Whether you're a beginner or an experienced practitioner, OCI Data Science Services provide the resources needed to build, train, and deploy models easily.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

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AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

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