Best AI tools for< Community Support Specialist >

Madlad is an AI-powered community moderation bot designed to assist Discord communities in managing and moderating user interactions. It offers a range of features such as training the bot, adding it to chat, and observing its human-like behavior. With over 27.6K members across 5 communities, Madlad provides personalized community moderation services that operate 24/7, ensuring efficient and effective community management. The bot can answer questions, moderate discussions, and adapt to specific community needs, making it a valuable tool for community administrators and moderators.

Watchdog is an AI-powered chat moderation tool designed to fully automate chat moderation for Telegram communities. It helps community owners tackle rulebreakers, trolls, and spambots effortlessly, ensuring consistent rule enforcement and user retention. With features like automatic monitoring, customizable rule enforcement, and quick setup, Watchdog offers significant cost savings and eliminates the need for manual moderation. The tool is developed by Ben, a solo developer, who created it to address the challenges he faced in managing his own community. Watchdog aims to save time, money, and enhance user experience by swiftly identifying and handling rule violations.

Ben's Bites is an AI application that offers self-paced tutorials and courses for professionals to learn how to use AI for work. With a focus on non-technical individuals, the platform provides a curated catalog of courses covering various AI tools and skills. Users can track their progress, get certified, and join a supportive community of like-minded professionals. Ben's Bites aims to help individuals work smarter with AI and transform their careers by providing accessible and practical AI education.

The Microsoft Tech Community is an online forum where users can connect with experts and peers to find answers, ask questions, build skills, and accelerate their digital transformation with the Microsoft Cloud. It offers a variety of resources, including discussions, blogs, events, and learning materials, on a wide range of topics related to Microsoft products and technologies.

Kore.ai is an AI-powered platform that offers bot development and integration solutions for businesses. It provides tools and resources for building, managing, and optimizing chatbots and virtual assistants. The platform supports various channels and integrations, enabling seamless communication and automation for customer service, sales, and other business functions.

Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.

Kapa.ai is an AI tool that transforms technical documentation and knowledge bases into a reliable, LLM-powered AI assistant. It provides precise, context-specific answers, identifies documentation gaps, and integrates effortlessly with various platforms. Trusted by leading companies, Kapa.ai is designed for organizations with technical products, offering accuracy, rapid deployment features, and enterprise-grade security.

Witlingo is a multi-channel, multi-lingual community engagement and communication platform that focuses on senior living. It offers a generative AI home product that simplifies pricing, facilitates testimonials, and enables easy login. The platform allows users to send notifications and receive responses via text, phone, and smart speakers in over 20 languages. Witlingo aims to voice-enable the world by providing digital audio glossaries and voicebot services.

Cupiee is an AI-powered emotion companion on Web3 that aims to support and relieve users' emotions. It offers features like creating personalized spaces, sharing feelings anonymously, earning rewards through activities, and using the CUPI token for transactions and NFT sales. The platform also includes a roadmap for future developments, such as chat with AI Pet, generative AI based on stories, and building a marketplace for NFT and AI Pet trading.

Ticket AI is a Discord bot that automates customer support by answering tickets with AI. It simplifies support by allowing users to upload training data, such as support documents, and then using that data to answer customer questions. Ticket AI is easy to use, with no coding experience required, and it offers features such as custom support channels, ephemeral replies, and 24/7 availability. With Ticket AI, businesses can save time and improve the efficiency of their customer support.

Be My Eyes is a free mobile app that connects blind and low-vision people with sighted volunteers and AI-powered assistance. With Be My Eyes, blind and low-vision people can access visual information, get help with everyday tasks, and connect with others in the community. Be My Eyes is available in over 180 languages and has over 6 million volunteers worldwide.

EliseAI is an industry-leading AI application designed for the housing and healthcare sectors. It offers a comprehensive suite of AI solutions for property management companies, assisting in leasing, maintenance, renewals, and delinquency management. EliseAI streamlines communication across multiple channels, providing personalized, omni-channel support to prospects and residents. The platform automates tasks such as responding to maintenance requests, sending renewal reminders, and reducing delinquencies through automated reminders and follow-ups. With features like voice, text, email, and chat support, EliseAI enhances the prospect-to-resident journey, improving operational efficiency and resident satisfaction.

Modulate is a voice intelligence tool that provides proactive voice chat moderation solutions for various platforms, including gaming, delivery services, and social platforms. It uses advanced AI technology to detect and prevent harmful behaviors, ensuring a safer and more positive user experience. Modulate helps organizations comply with regulations, enhance user safety, and improve community interactions through its customizable and intelligent moderation tools.

Octolens is an AI social listening tool that helps monitor keyword mentions on various social and community platforms. It provides real-time notifications for mentions on platforms like Twitter, LinkedIn, GitHub, and more. The tool uses AI to track conversations, complaints, and requests related to your product category, enabling businesses to engage with their audience effectively and stay informed about relevant discussions online.

HubPeople AI is a platform that provides social and dating apps for leading brands. It allows users to build customized dating apps without any coding knowledge, offering features like instant site structures, acquisition tips, and age verification. The platform is designed to help partners scale faster and smarter, with a focus on safety, trust, and community building. HubPeople AI has been in the industry for 20 years, providing technology for top dating brands and ensuring best practices for users in the online dating space.

The Stack Overflow Blog is a platform that provides insights, updates, and discussions on various topics related to software development, technology, AI/ML, and career advice. It offers a space for developers and technologists to collaborate, share knowledge, and engage with the community. The blog covers a wide range of subjects, including product releases, podcast episodes, and industry trends. Users can explore articles, podcasts, and announcements to stay informed and connected with the tech community.

TeamDynamix is an AI tool that offers an ITIL-aligned, no-code ITSM automation platform. It leverages natural language processing and automation for a new way to chat. The platform allows for easy deployment across various departments like HR, marketing, and facilities. TeamDynamix provides a library of pre-built connectors, a visual workflow builder, and flexible PPM platform to optimize resources and improve visibility. It caters to a diverse customer community across 20+ industries, offering flexibility and low admin overhead.

Kel is an AI Assistant designed to operate within the Command Line Interface (CLI). It offers users the ability to automate repetitive tasks, boost productivity, and enhance the intelligence and efficiency of their CLI experience. Kel supports multiple Language Model Models (LLMs) including OpenAI, Anthropic, and Ollama. Users can upload files to interact with their artifacts and bring their own API key for integration. The tool is free and open source, allowing for community contributions on GitHub. For support, users can reach out to the Kel team.

Cloudwise Academy is an AI-powered platform offering digital skills training in web development and AI technology. The platform provides immersive, hands-on learning for all skill levels, enabling users to build impressive websites in just 30 days. With a focus on empowering individuals to enter the tech industry, Cloudwise Academy offers tools and community support to help users achieve lasting success in their careers. Additionally, the platform provides AI marketing support and training for marketers, startups, small businesses, and dreamers, with exclusive access to workshops, SOPs, custom GPTs, weekly Q&A sessions, and on-demand lessons.

Cohesive is an AI tool designed to provide outsourced analysts and assistants for businesses. It enables users to prospect at scale, perform outbound activities with AI enrichment and web scraping directly within Google Sheets. The tool is Google Sheets native, allowing users to enrich and scrape the web without the need to import data into a separate platform. Cohesive also leverages AI for bulk data analysis, personalization generation, web scraping, and email finding/validation. It offers free usage with the option to join the Cohesive Slack community for additional support.

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Meet Luna, Lumily's friendly and intuitive chat assistant, designed to enrich our vibrant community. Crafted with the spirit of our artisanal values, this chatbot is here to offer quick and helpful responses, making your Lumily experience even more personal and engaging.

Educational AI for programming and tech, fostering a supportive Arab youth community.

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Supports Indigenous language learning, particularly Cree, Ojibwe, and Oji-Cree

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A multilingual support chatbot for African teens in Europe, focusing on cultural sensitivity and empowerment.

A coach for community managers with scenario-based training and scoring.

Immunization support and advocacy guide

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A neutral guide on the Gaza situation, offering support and advocacy tips.