UserTesting

UserTesting

Understand what it's like to be your customer

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Description:

UserTesting is a human insight platform that helps businesses understand what it's like to be their customers. With UserTesting, businesses can see and hear real people share their perspectives as they interact with brands, products, apps, and prototypes. This feedback can be used to improve customer experience, drive innovation, and make better decisions.

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Features

Advantages

  • Remove the guesswork and create better experiences
  • Quickly find and reach your target audiences
  • See and hear real people share their perspectives
  • Discover insights with machine-learning powered dashboards and visualizations
  • Benchmark your experiences over time and vs. your competitors

Disadvantages

  • Can be expensive
  • May not be suitable for all businesses
  • Can be time-consuming

Frequently Asked Questions

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