Knowbo
Create a Custom Chatbot from your Website in 2 minutes
Description:
Knowbo is a custom chatbot that can be created from any website or knowledge base. It is easy to set up and use, and it can be customized to match your brand. Knowbo can help you handle all customer requests, reduce the load on your support team, and improve your customer experience.
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Features
- Easy to set up and use
- Customizable to match your brand
- Can handle all customer requests
- Reduces the load on your support team
- Improves your customer experience
Advantages
- No additional training required
- Always up-to-date
- Chat history
- Easy deployment
- Can be used on any website
Disadvantages
- May not be able to handle complex or ambiguous questions
- May not be able to understand company-specific terminology or jargon
- May not be able to integrate with all website platforms
Frequently Asked Questions
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Q:How does the chatbot integrate with our existing website?
A:The chatbot integrates with your existing website by using the URL of your sitemap. It automatically learns from your website and updates its knowledge base accordingly. -
Q:Can the chatbot handle multiple languages?
A:Yes, the chatbot supports multiple languages that match the language of your documentation. -
Q:How does the chatbot handle updates to our website?
A:The chatbot stays up-to-date by automatically adding new pages from your website and frequently updating its knowledge if you want it to. -
Q:Is the chatbot compatible with all website platforms (e.g., WordPress, Shopify, etc.)?
A:The chatbot can be easily embedded on your website by inserting the provided code snippet in the tag of your website, making it compatible with various platforms. -
Q:Can we customize the appearance and behavior of the chatbot to match our brand?
A:You can customize the chatbot’s colors, image, texts, logo, and chat icon to match your brand and website. -
Q:How does the chatbot handle complex or ambiguous questions from users?
A:The chatbot learns directly from your company’s website, which helps it handle complex or ambiguous questions. -
Q:Can the chatbot be trained to understand our company-specific terminology and jargon?
A:The chatbot learns from your company’s website, so it should be able to understand company-specific terminology and jargon. -
Q:What is the onboarding process and how long does it take to set up the chatbot?
A:The onboarding process involves four steps: training your chatbot using the sitemap URL, customizing the chatbot’s appearance, embedding it on your website, and finally, having the chatbot assist your customers. -
Q:Is there a trial period or a money-back guarantee if we're not satisfied with the chatbot's performance?
A:We are confident in the value and effectiveness of our AI-powered chatbot for your website, and we want you to experience it risk-free. That’s why we offer a 7-day free trial period for all our pricing plans. You can enjoy all the features included in your chosen plan without providing any payment details during the trial period. -
Q:What kind of technical support and customer service do you offer?
A:We are looking to help all customers and users regardless of what plan they are on. However we offer priority support for our Expert and Ultimate plan to ensure top notch support for these customers. -
Q:What happens when I reach the maximum messages for the day?
A:When you reach your maximum messages (only Free and Starter plans), now new users on your website will be able to start a chat. The currently active chats however will still be active to ensure that users currently chatting with your bot are not “kicked out”.
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