Best AI tools for< Manage Customer Relationships >

ZenCall is an AI-powered virtual phone secretary that handles incoming and outgoing calls efficiently. It uses the latest version of ChatGPT to answer and make calls based on user instructions. ZenCall offers features like instant call notification, unlimited prompt tests, link sharing via text messages, call redirection, CRM integration, and local phone numbers in various countries. It allows users to manage calls, schedule meetings, and handle customer relationships seamlessly. With ZenCall, users can enjoy a smooth call management experience and enhance their business communication.

Signum.AI is a sales intelligence platform that uses artificial intelligence (AI) to help businesses identify customers who are ready to buy. The platform tracks key customer behaviors, such as social media engagement, job changes, product launches, and keyword mentions, to identify the best time to reach out to them. Signum.AI also provides personalized recommendations on how to approach each customer, based on their individual needs and interests.

Collab is a contact center software that enables digital transformation and helps achieve the right balance between Automation and Human Interaction. It provides enhanced experiences, resolves customer issues quickly and easily, fosters strong and trusty relationships, turns data into powerful insights, and empowers agents. Collab relies on its omnichannel solution, AI, CRM integration, data-driven insights, and empowered teams to provide seamless experiences.

Edward is a conversational AI platform that helps businesses automate customer service, sales, and marketing tasks. It uses natural language processing and machine learning to understand customer intent and provide personalized responses. Edward can be integrated with a variety of business applications, including CRM, help desk, and e-commerce platforms.

User.com is a marketing automation platform that helps businesses automate their marketing, sales, and customer support workflows. It offers a range of features, including a drag-and-drop automation builder, email marketing, live chat, and a CRM. User.com is designed to help businesses improve their customer engagement and conversion rates.

Luna.ai is a sales automation tool that uses artificial intelligence (AI) to help businesses find and engage with potential customers. The tool offers a range of features, including lead generation, email marketing, and customer relationship management (CRM). Luna.ai is designed to help businesses improve their sales performance by automating tasks and providing insights into customer behavior.

Flowla is a sales enablement platform that helps businesses create personalized buyer journeys to win more deals. It offers a range of features such as custom branded sales rooms, mutual action plans, content management, revenue intelligence, and e-signatures. Flowla also has a built-in AI assistant that can help users create impactful flows in seconds. With Flowla, businesses can streamline their sales process, improve collaboration with clients, and gain valuable insights into their deals.

Trello is a project management tool that helps teams organize and track their work. It is a visual tool that uses boards, lists, and cards to represent tasks and projects. Trello can be used for a variety of purposes, including project planning, task management, team collaboration, and customer relationship management. It is a cloud-based tool that can be accessed from any device with an internet connection. Trello is free to use for individuals and small teams, and there are paid plans available for larger teams and organizations.

Hachidori is a tool that helps businesses with marketing automation, customer relationship management (CRM), and lead generation. It offers a range of features, including a chatbot API, LINE integration, and LINE WORKS integration. Hachidori also provides data analysis and reporting to help businesses track their progress and make informed decisions.

PT. Tap Talk Teknologi provides complete chat solutions that can change your business for the better. Their chat solutions are complete, secure, and affordable, and can help you fulfill your business and customer chat needs. With Tap Talk, you can manage customer chat efficiently and create the best customer experience. Their featured products include Omnichannel, In-App Chat SDK, OTP via WhatsApp, and Social Commerce.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Leads.fr is a French platform that uses artificial intelligence to qualify potential customers for businesses. It offers a range of services, including lead generation, data enrichment, and delivery. Leads.fr's goal is to help businesses connect with potential customers in a secure and efficient manner while ensuring the privacy of the customers.

OHMYBOT is a platform that allows users to build custom chatbots without any initial fees. With OHMYBOT, users can enjoy unlimited bot conversations, add chatbots to their landing pages, and customize their chatbots' styles. OHMYBOT also supports a variety of AI models, including ChatGPT3.5/4, Llama2, Mistral, DallE2/3, and Stable Diffusion 1.6/XL.

Productly is an AI-powered sales tool that helps businesses boost their sales performance. It uses machine learning to analyze customer data and identify opportunities for growth. Productly provides personalized recommendations for each customer, helping sales teams close more deals and increase revenue.

EDOM.AI is the first artificial business brain that provides secret strategies used by major companies to help users create, grow, and start their businesses. It offers access to proven billionaire secrets and allows users to create ideas based on the brains of the greatest entrepreneurs. EDOM.AI is constantly evolving to offer the best LLM possible for businesses.

UJET is a cloud-based contact center platform that provides a variety of features to help businesses improve their customer experience. These features include omnichannel support, AI-powered virtual agents, and real-time analytics. UJET is designed to be easy to use and affordable, making it a good option for businesses of all sizes.

HubSpot is a leading provider of customer relationship management (CRM) software and services. Its platform includes a variety of tools for marketing, sales, customer service, and operations. HubSpot's mission is to help businesses grow better by providing them with the tools and resources they need to succeed.

Tidio is a customer service platform that offers a range of features to help businesses improve their customer interactions. These features include live chat, chatbots, email marketing, and knowledge base. Tidio is designed to be easy to use and affordable, making it a great option for businesses of all sizes.

Formaloo is an AI-powered survey maker that allows users to create engaging surveys with AI technology. It offers a no-code survey software built for marketing and HR teams, enabling users to create, share, and analyze online surveys, questionnaires, and assessments. Formaloo provides enterprise-grade marketing tools for market and product research, as well as workforce performance management solutions. Users can customize surveys, dashboards, and communication tools to streamline operations and improve customer engagement. With over 25,000 businesses in 30+ countries trusting Formaloo, the platform empowers teams to gather insights, automate tasks, and collaborate efficiently.

Webware.ai is an all-in-one digital marketing solution designed for small businesses. The platform harnesses the power of Artificial Intelligence to create seamless website content, compelling blog posts, engaging social media updates, and persuasive email campaigns. It offers comprehensive digital solutions to help businesses thrive online, covering services like website development, marketing, and optimization. Webware.ai aims to simplify the internet for businesses by providing an easy-to-use platform with dedicated account management and expert support.

HubSpot is an AI-powered platform offering a suite of marketing, sales, service, CMS, and operations software. It provides resources, blogs, newsletters, videos, podcasts, and various tools to help businesses excel in their digital marketing efforts. With features like Marketing Hub, Sales Hub, Service Hub, Content Hub, and Operations Hub, HubSpot empowers users to streamline their customer relationship management and improve overall business performance.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

LLMOps with Prompt flow is a template and guidance for building LLM-infused apps using Prompt flow. It provides centralized code hosting, lifecycle management, variant and hyperparameter experimentation, A/B deployment, many-to-many dataset/flow relationships, multiple deployment targets, comprehensive reporting, BYOF capabilities, configuration-based development, local prompt experimentation and evaluation, endpoint testing, and optional Human-in-loop validation. The tool is customizable to suit various application needs.

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Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

Aimeos is an Open Source e-commerce framework for online shops consisting of the e-commerce library, the administration interface and different front-ends. It offers a modular stack that provides flexibility and speed. Unlike other shop systems, Aimeos allows users to choose from several user front-ends and customize them according to their needs or create their own. It is suitable for medium to large businesses requiring seamless integration into existing systems like content management, customer relationship management, or enterprise resource planning systems. Aimeos also serves as a base for portals or marketplaces.

Enterprise Commerce is a Next.js commerce starter that helps you launch your high-performance Shopify storefront in minutes, not weeks. It leverages the power of Vector Search and AI to deliver a superior online shopping experience without the development headaches.

Responsible AI Toolbox is a suite of tools providing model and data exploration and assessment interfaces and libraries for understanding AI systems. It empowers developers and stakeholders to develop and monitor AI responsibly, enabling better data-driven actions. The toolbox includes visualization widgets for model assessment, error analysis, interpretability, fairness assessment, and mitigations library. It also offers a JupyterLab extension for managing machine learning experiments and a library for measuring gender bias in NLP datasets.

LLM App Stack, also known as Emerging Architectures for LLM Applications, is a comprehensive list of available tools, projects, and vendors at each layer of the LLM app stack. It covers various categories such as Data Pipelines, Embedding Models, Vector Databases, Playgrounds, Orchestrators, APIs/Plugins, LLM Caches, Logging/Monitoring/Eval, Validators, LLM APIs (proprietary and open source), App Hosting Platforms, Cloud Providers, and Opinionated Clouds. The repository aims to provide a detailed overview of tools and projects for building, deploying, and maintaining enterprise data solutions, AI models, and applications.

OpenKF (Open Knowledge Flow) is an online intelligent customer service system. It is an open-source customer service system based on OpenIM, supporting LLM (Local Knowledgebase) customer service and multi-channel customer service. It is easy to integrate with third-party systems, deploy, and perform secondary development. The system provides features like login page, config page, dashboard page, platform page, and session page. Users can quickly get started with OpenKF by following the installation and run instructions. The architecture follows MVC design with a standardized directory structure. The community encourages involvement through community meetings, contributions, and development. OpenKF is licensed under the Apache 2.0 license.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

ChatGPT-On-CS is an intelligent chatbot tool based on large models, supporting various platforms like WeChat, Taobao, Bilibili, Douyin, Weibo, and more. It can handle text, voice, and image inputs, access external resources through plugins, and customize enterprise AI applications based on proprietary knowledge bases. Users can set custom replies, utilize ChatGPT interface for intelligent responses, send images and binary files, and create personalized chatbots using knowledge base files. The tool also features platform-specific plugin systems for accessing external resources and supports enterprise AI applications customization.

ChatBook provides a one-stop AI service, including basic AI dialogue, AI role agents, AI customer service, AI knowledge base, AI mind map generation, and AI PPTX generation. Users can define AI workflows freely to handle more complex business scenarios. The backend uses serverless functions with data stored in the ./data directory. The tool allows administrators to manage knowledge bases, configure keys, and review user registrations. Normal users can directly use AI models and knowledge bases after registration. The technology stack includes LLM models like Langchain, Pinecone, OpenAi, Gemini, Baidu Wenxin, Node Express for backend, and React, NextJS, MUI for frontend.

Nile is a serverless Postgres database designed for modern SaaS applications. It virtualizes tenants/customers/organizations into Postgres to enable native tenant data isolation, performance isolation, per-tenant backups, and tenant placement on shared or dedicated compute globally. With Nile, you can manage multiple tenants effortlessly, without complex permissions or buggy scripts. Additionally, it offers opt-in user management capabilities, customer-specific vector embeddings, and instant tenant admin dashboards. Built for the cloud, Nile provides a true serverless experience with effortless scaling.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

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