Best AI tools for< Resolve Customer Complaints >
20 - AI tool Sites

SupportAgent.ai
SupportAgent.ai is an AI-powered support agent that helps businesses automate their customer support conversations. It uses GPT-4, OpenAI's most advanced AI model, to quickly and accurately draft email replies. SupportAgent.ai learns from your previous replies and help docs to provide personalized and relevant responses. It can also filter by tags to ensure that the right answers are given to the right customers.

Molin AI
Molin AI is an advanced AI tool designed to revolutionize customer support in e-commerce. It offers a wide range of features such as product recommendations, multilingual support, content creation, customer analytics, and business copilot assistance. Molin uses state-of-the-art AI technology to provide accurate and instant solutions to customer queries, generate product descriptions, and create marketing content in multiple languages. The tool is highly versatile, integrating seamlessly with various e-commerce platforms and websites. Molin aims to streamline support processes, increase sales, and enhance the overall customer experience.

SupportGuy
SupportGuy is a customer support platform powered by ChatGPT. It allows businesses to create Slack bots that are trained on their knowledge base, enabling them to resolve customer queries 10x faster. The platform is easy to set up and use, and it offers a variety of features and advantages that make it a valuable tool for businesses of all sizes.

Ada
Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.

Directly
Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

Netomi
Netomi is an AI-powered conversational AI platform that revolutionizes customer experience by providing proactive and automated customer care across various channels. It offers industry-leading enterprise-ready AI solutions, including sanctioned generative AI, goal-driven AI, and federated knowledge access. Netomi enables businesses to quickly respond to customer needs, increase resolution rates, and reduce support costs. The platform integrates seamlessly with existing systems, providing real-time omnichannel intelligence and security-first architecture for data privacy and security.

Alltius
Alltius is an AI platform that offers conversational AI agents for sales and support solutions in industries such as insurance, financial services, banking, SaaS, and industrial sectors. It provides personalized storytelling, instant help, and support for users, sales reps, and field staff. Alltius aims to redefine customer experiences by providing accurate responses, in-depth answers, and ensuring data privacy and security. The platform is designed to enhance customer interactions, increase sales conversions, and resolve customer queries efficiently.

1440.io
1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.

Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

Twig AI
Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Hostcomm
Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Astro System
Astro System is an AI-powered automation platform that revolutionizes customer support by merging AI email assistance, help desk services, and AI-driven dispute resolution. It enables businesses to minimize expenses, uplift support staff, and ensure customer contentment through sophisticated AI responses and personalized interactions.

Superseek
Superseek is a custom ChatGPT AI tool designed to help businesses enhance customer service by creating custom AI assistants that can resolve customer queries instantly. It offers multilingual answers in over 95 languages, powered by the user's content to ensure accuracy. Superseek allows users to customize their AI agents without any coding knowledge, capture leads with timely forms, and seamlessly handoff complex queries to human teams. It provides different pricing plans with varying features and advantages to suit different business needs.

Verloop.io
Verloop.io is a conversational AI platform that helps businesses automate customer support and engagement. It offers a range of features such as chatbots, voice bots, and agent assist tools. Verloop.io's AI-powered solutions are designed to improve customer experience, increase efficiency, and reduce costs.

Tars
Tars is a Conversational AI platform that helps businesses improve customer experience and employee productivity. It offers a range of features such as open AI integration, live chat, geo-location, keyboard date and time scroller, rich media file upload, multilingual chatbot, no-code chatbot builder, API integration, NLP chatbot, and chatbot analytics. Tars has been chosen by over 700 global brands across 10+ industries and has helped them achieve significant results, such as $500K annual savings using a chatbot, 66% customer service conversations automated, 40% customer conversations converted into business opportunities, and 25% of credit card sales using Tars chatbots.

Kustomer
Kustomer is an AI-powered customer service CRM platform that helps businesses provide personalized and efficient support to their customers. It offers a range of features, including a unified customer view, proactive support, AI-powered chatbots, and self-service options. Kustomer is trusted by some of the world's most innovative brands, including Airbnb, Spotify, and Uber.

Customerly
Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Converso
Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.

Fini
Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.
20 - Open Source AI Tools

uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

advisingapp
**Advising App™** is a software solution created by Canyon GBS™ that includes a robust personal assistant designed to support student service professionals in their day-to-day roles. The assistant can help with research tasks, draft communication, language translation, content creation, student profile analysis, project planning, ideation, and much more. The software also includes a student service CRM designed to support the management of prospective and enrolled students. Key features of the CRM include record management, email and SMS, service management, caseload management, task management, interaction tracking, files and documents, and much more.

free-for-life
A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL

haystack
Haystack is an end-to-end LLM framework that allows you to build applications powered by LLMs, Transformer models, vector search and more. Whether you want to perform retrieval-augmented generation (RAG), document search, question answering or answer generation, Haystack can orchestrate state-of-the-art embedding models and LLMs into pipelines to build end-to-end NLP applications and solve your use case.

venom
Venom is a high-performance system developed with JavaScript to create a bot for WhatsApp, support for creating any interaction, such as customer service, media sending, sentence recognition based on artificial intelligence and all types of design architecture for WhatsApp.

wppconnect
WPPConnect is an open source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things.

SalesGPT
SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

vectordb-recipes
This repository contains examples, applications, starter code, & tutorials to help you kickstart your GenAI projects. * These are built using LanceDB, a free, open-source, serverless vectorDB that **requires no setup**. * It **integrates into python data ecosystem** so you can simply start using these in your existing data pipelines in pandas, arrow, pydantic etc. * LanceDB has **native Typescript SDK** using which you can **run vector search** in serverless functions! This repository is divided into 3 sections: - Examples - Get right into the code with minimal introduction, aimed at getting you from an idea to PoC within minutes! - Applications - Ready to use Python and web apps using applied LLMs, VectorDB and GenAI tools - Tutorials - A curated list of tutorials, blogs, Colabs and courses to get you started with GenAI in greater depth.

swarms
Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

julep
Julep is an advanced platform for creating stateful and functional AI apps powered by large language models. It offers features like statefulness by design, automatic function calling, production-ready deployment, cron-like asynchronous functions, 90+ built-in tools, and the ability to switch between different LLMs easily. Users can build AI applications without the need to write code for embedding, saving, and retrieving conversation history, and can connect to third-party applications using Composio. Julep simplifies the process of getting started with AI apps, whether they are conversational, functional, or agentic.

AITreasureBox
AITreasureBox is a comprehensive collection of AI tools and resources designed to simplify and accelerate the development of AI projects. It provides a wide range of pre-trained models, datasets, and utilities that can be easily integrated into various AI applications. With AITreasureBox, developers can quickly prototype, test, and deploy AI solutions without having to build everything from scratch. Whether you are working on computer vision, natural language processing, or reinforcement learning projects, AITreasureBox has something to offer for everyone. The repository is regularly updated with new tools and resources to keep up with the latest advancements in the field of artificial intelligence.

llms-interview-questions
This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

LLMEvaluation
The LLMEvaluation repository is a comprehensive compendium of evaluation methods for Large Language Models (LLMs) and LLM-based systems. It aims to assist academics and industry professionals in creating effective evaluation suites tailored to their specific needs by reviewing industry practices for assessing LLMs and their applications. The repository covers a wide range of evaluation techniques, benchmarks, and studies related to LLMs, including areas such as embeddings, question answering, multi-turn dialogues, reasoning, multi-lingual tasks, ethical AI, biases, safe AI, code generation, summarization, software performance, agent LLM architectures, long text generation, graph understanding, and various unclassified tasks. It also includes evaluations for LLM systems in conversational systems, copilots, search and recommendation engines, task utility, and verticals like healthcare, law, science, financial, and others. The repository provides a wealth of resources for evaluating and understanding the capabilities of LLMs in different domains.
20 - OpenAI Gpts

Escalation Management Advisor
Resolves complex customer complaints to ensure satisfaction.

Do you want fries with that?
This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.

Helpful Assistant Legal EOS
A helpful and empathetic assistant for customer service inquiries.

MultiAgent Wizard
Automatically creates new agents for specific tasks, and allows them to collaborate to complete tasks.

Contact Center Automation Knowledge Center
A knowledgeable guide on customer service best practices and terminology.

Account Management Advisor
Drives client retention, renewals, upsells and client satisfaction.

Mediator Mike
Your empathetic conflict resolution coach. Get guidance from Mike to resolve life conflicts and rehearse conversations beforehand.

Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.

Case Finisher Assistant
Hello I'm Case Finisher Assistant! What would you like help with today?

Am I the Asshole
A place to finally find out if you were wrong in an argument that's been bothering you