Best AI tools for< Improve Customer Service >

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Gestualy is an AI application that measures and improves customer satisfaction and mood quickly and easily through gestures. It offers touchless interaction with customers, generates valuable statistical reports, and ensures data protection and privacy compliance. Gestualy uses AI and computer vision techniques to infer customer data such as age, gender, and emotions in real-time. It provides different pricing plans for events of varying sizes, making it suitable for businesses and events of all scales.

Voxal AI is an AI-powered chatbot solution designed to enhance sales, customer support, and user engagement on websites. It offers a range of features including multiple AI models, A/B testing, cross-platform compatibility, multilingual support, advanced analytics, customization options, and multi-platform integration. Voxal AI is suitable for various industries such as e-commerce, e-learning, and SaaS, and can be used for tasks such as product recommendations, lead qualification, and automated customer support.

Hostcomm is an AI-powered platform offering a range of solutions for customer service, including predictive dialer, remote visual assistance, live chat, AI contact center, interaction analytics, and more. The platform aims to enhance customer service experiences by seamlessly blending traditional and AI-driven communications. Hostcomm's cloud contact center software, powered by Amazon AWS and Google cloud services, helps businesses achieve growth, differentiation, and cost reduction through automation and digitalization. With features like AI voice agent, AI customer service agent, and IVR payments, Hostcomm provides innovative AI solutions to improve customer satisfaction, reduce costs, and increase sales.

Chat Whisperer is a sophisticated chat creator that relies on artificial intelligence to learn from customized data. This allows users to design exceptional and highly tailored chatting experiences. Businesses can deliver specific customer service, teachers can create interactive learning bots, and individuals may use the platform to entertain themselves through building personal chatbots.

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

Brilo AI is an AI phone call agent application designed for customer support and sales. It offers human-like AI phone calls to businesses of any size, enabling them to boost customer satisfaction, cut costs, and operate 24/7 without the need for a technical team. The application seamlessly integrates with over 6,000 apps and ensures regulatory compliance for every call. Brilo AI is tailored for various industries such as ecommerce, hospitality, healthcare, real estate, logistics, financial services, and small businesses, providing call automation and efficiency in handling tasks like order tracking, reservations, appointments, and inquiries.

The [24]7.ai website offers AI customer service platform products and solutions to enhance customer interactions and contact center operations. Powered by [24]7 Lumos AI, the platform provides tools for conversation automation, omnichannel contact center management, workforce engagement, campaign management, and conversation insights. It also offers services such as CX as a Service, managed customer engagement, analytics, professional services, and learning services. The platform aims to improve customer experience, reduce operating costs, and optimize marketing strategies through AI-powered automation and analytics.

ChatMasters is an AI-powered bot-assistant application designed to enhance user experience and streamline communication processes. It leverages artificial intelligence technology to provide automated responses and support in various tasks. With ChatMasters, users can easily interact with a virtual assistant to get information, resolve queries, and perform actions efficiently. The application aims to improve customer service, increase productivity, and offer a seamless chat experience for users.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

RevoChat is an AI-powered sales and support assistant designed to help e-commerce businesses boost sales and improve customer experience. It uses AI to analyze browsing patterns and customer preferences to suggest products that customers will love, and it can also answer common customer questions and provide support 24/7. RevoChat integrates with Shopify and WooCommerce, and it's easy to set up and use.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

PolyAI is an AI-powered conversational platform that offers lifelike, adaptable, engaging, and dynamic AI agents to transform customer experience. It helps businesses handle customer inquiries, resolve issues, and improve customer loyalty through voice AI technology. PolyAI enables effortless customer interactions, boosts revenue generation, and enhances operational excellence by providing actionable insights from real conversations. The platform is purpose-built for enterprise use, ensuring security, compliance, and seamless integration with existing tech stacks across various industries.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

StartConvo is an AI tool that allows users to create custom AI chatbots for websites to enhance customer support, engagement, and user experience. The platform offers easy integration, intelligent query resolution, performance analytics, customizable responses, and 24/7 availability. Users can design tailored chatbots, connect to a knowledge base, and gain deep insights into customer interactions. StartConvo revolutionizes customer service by automating tasks, freeing up team members for high-value activities, and providing round-the-clock support.

Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.

Cloodot is an omni-channel customer experience management platform that helps businesses manage customer interactions across multiple channels, including Google Business Messages, Facebook, Instagram, WhatsApp, SMS, and webchat. It offers features such as AI-powered quick responses, custom canned replies, automatic summarization of interactions, customer segmentation, and performance analytics. Cloodot also provides review management tools, allowing businesses to collect and respond to reviews from Google My Business and Facebook.

Facilitates customer satisfaction through effective feedback management.

Expert in automotive customer management advice.

I simulate tough Customer Support scenarios for Agent Training.

Enhances customer satisfaction through strategic brand management.

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Resolves complex customer complaints to ensure satisfaction.

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Design a customized AI strategy to improve your business

Specjalista od szkoleń z obsługi klienta

Nahbarer Freund in Sachen Tiergesundheit, nutzt lockerere & selbstbewusste Tonalität.

Expert in CRM creation

Expert on Voiceflow, the AI chat and automation platform

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Predicts gender for first names using data

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Voice-centric English role-play tool for speaking practice and offering personalized feedback!

Create a Frequently Asked Questions GPT to ask and answer questions in full markdown based on keywords, a blog article, relevant article or important terms.

Expert in retail industry discussions and consumer goods insights.

Ajuda profissionais de e-commerce com base em ecommercebrasil.com.br

Ask questions about Traccar GPS tracking system