Best AI tools for< Customer Experience Strategist >

Cast.app is an AI-driven platform that automates customer success management, enabling businesses to grow and preserve revenue by leveraging AI agents. The application offers a range of features such as automating customer onboarding, driving usage and adoption, minimizing revenue churn, influencing renewals and revenue expansion, and scaling without increasing team size. Cast.app provides personalized recommendations, insights, and customer communications, enhancing customer engagement and satisfaction. The platform is designed to streamline customer interactions, improve retention rates, and drive revenue growth through AI-powered automation and personalized customer experiences.

Mnemonic AI is an advanced Customer Intelligence AI tool that specializes in creating AI Personas and Digital Twin of the Customer. It helps organizations of all sizes better understand individuals by developing artificial intelligence solutions to tailor messages to their state of mind. The tool offers features such as Buyer Persona Creation, Digital Twin of the Customer, Case Studies, Whitepaper, OCEAN Personality Analysis, Schwartz Universal Values, and easy data source integrations.

Pythanks.ai is an AI-powered platform designed for conducting high-quality survey-based business research efficiently and affordably. It leverages advanced Machine Learning techniques and Artificial Intelligence to create engaging surveys, analyze responses, and provide deep insights in minutes. The platform offers fully customizable surveys, website analysis, multilingual support, text summarization, AI interpretation, and seamless integrations with tools like Zapier and MailChimp. Pythanks.ai aims to make business research faster, cheaper, and better by automating the survey creation process and providing valuable insights through AI-driven analysis.

Entropik is a leading human insights company that offers AI-powered consumer and user experience solutions. Their platform provides fast insights for consumer research, user research, marketing experience, and product experience. With features like Co-Pilot AI, Quantitative Research, Qualitative Research, Predictive Analytics, and more, Entropik helps market researchers, consumer brands, BFSI, gaming companies, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail industries optimize their customer journeys and enhance engagement. The platform also offers AI insights, Emotion AI, Generative AI, and Predictive AI capabilities to track user focus, analyze human emotions, transform data into actionable strategies, and provide in-depth user insights.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Mantra Labs is an AI tool that specializes in CX transformation, product engineering, and technology modernization. They offer services such as AI strategy and implementation, web and mobile application development, robotic process automation, and testing. Mantra Labs aims to build intelligent experiences that matter, catering to consumer-facing brands and enterprises with business-critical stacks. They focus on domains like BFSI, digital health, and consumer internet, providing cognitive capabilities and AI-driven solutions. The company's expertise lies in engineering interactive digital touchpoints, gamified customer journey roadmap, cloud strategy and execution, tech stack migration, product consulting, and technology consulting.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

Rozie AI is an AI partner that helps create personalized experiences at scale for leading brands. The platform offers a middleware solution, agentic AI capabilities, and pre-built experience kits to manage the entire process from ideation to implementation. Rozie AI specializes in experience design, digital engagement, and applying artificial intelligence to future-proof product experiences. The company empowers clients to own their experiences while off-loading the tech stack maintenance. With customizable solutions, Rozie AI delivers speed, scalability, and control for innovative CX solutions.

Ingosa is a conversational AI solution that empowers brands to create engaging and converting ad creatives with the help of AI technology. It offers a full-funnel solution for understanding customers better through conversational display ads. Ingosa turns banner ads into first-party data sources in a cookieless world, providing instant production and higher engagement rates compared to traditional display ads. Trusted by leading agencies and brands globally, Ingosa is revolutionizing the future of digital advertising with its innovative AI-driven creative engagements.

Evolv AI is an AI-powered platform that focuses on enhancing e-commerce operations and customer experience through the implementation of artificial intelligence. The platform offers solutions for personalization, audience segmentation, marketing strategies, and user experience design, aiming to optimize e-commerce websites and drive revenue growth for businesses.

Bloomreach is an AI-powered ecommerce personalization platform that integrates real-time customer and product data to enable personalized marketing, product discovery, content, and conversational shopping. It offers solutions for marketers, merchandisers, and data-driven executives, helping businesses optimize performance, increase profitability, and enhance customer experiences.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences to customers across various digital channels. With features like content organization for AI, social amplification, analytics, and more, Yext empowers brands to optimize their digital presence and enhance customer engagement. By leveraging AI technology, Yext helps businesses automate workflows, make data-driven marketing decisions, and deliver personalized interactions at scale. The platform offers a centralized solution for managing all digital marketing channels, integrating with existing solutions, and accelerating cross-channel insights.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Quid is an AI-powered consumer and market intelligence platform that offers a comprehensive view of customer context through Generative AI technology. It goes beyond simple data collection and analytics to provide insights through the lens of the future. Quid helps businesses make informed decisions by analyzing conversations, sentiments, and developments. The platform offers various solutions for marketing, consumer insights, data science, customer experience, agencies, and communications, empowering organizations to stay ahead in a competitive landscape.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

VOLV is an AI application that enhances the shopping experience by providing personalized product suggestions based on individual's facial/body features. It offers recommendations for eyewear, jewelry, makeup, personal grooming, and apparel, transforming the online shopping experience across various industries. Additionally, VOLV introduces Spatial Technology, allowing customers to engage with products in hyper-realistic 3D interactive lines and try products virtually before buying. The application prioritizes privacy and security, ensuring encrypted end-to-end experiences.

Survia is an AI-powered survey platform that allows users to effortlessly build, share, and analyze surveys. With intuitive drag-and-drop interface and advanced conditional logic, Survia transforms survey creation into a seamless experience. Users can share surveys across platforms, analyze responses instantly, and export results with precision. Leveraging AI technology, Survia offers user targeting, widget customization, conditional questions, and workspace collaboration. The platform is GDPR compliant, ensuring data protection.

Reach3 Insights is a full-service research consultancy that offers AI-enhanced conversational insight solutions for modern enterprises. They provide immersive, in-the-moment research designs, intelligent data sciences, and dynamic digital storytelling to deliver deep experiential insights. By leveraging modern messaging services and AI technology, Reach3 helps businesses capture authentic feedback and drive positive outcomes.

CrewAI is a cutting-edge framework designed to orchestrate role-playing autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It enables AI agents to assume roles, share goals, and operate in a cohesive unit, much like a well-oiled crew. Whether you're building a smart assistant platform, an automated customer service ensemble, or a multi-agent research team, CrewAI provides the backbone for sophisticated multi-agent interactions. With features like role-based agent design, autonomous inter-agent delegation, flexible task management, and support for various LLMs, CrewAI offers a dynamic and adaptable solution for both development and production workflows.

MaxKB is a knowledge base Q&A system based on the LLM large language model. MaxKB = Max Knowledge Base, which aims to become the most powerful brain of the enterprise.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

The Enterprise Azure OpenAI Hub is a comprehensive repository designed to guide users through the world of Generative AI on the Azure platform. It offers a structured learning experience to accelerate the transition from concept to production in an Enterprise context. The hub empowers users to explore various use cases with Azure services, ensuring security and compliance. It provides real-world examples and playbooks for practical insights into solving complex problems and developing cutting-edge AI solutions. The repository also serves as a library of proven patterns, aligning with industry standards and promoting best practices for secure and compliant AI development.

A toolkit for agent autonomy, evolution, and governance enabling agents to learn from experience, collaborate, communicate, and build new tools within governance guardrails. It focuses on autonomous evolution, agent self-discovery, governance firmware, self-building systems, and agent-centric architecture. The toolkit leverages existing frameworks to enable agent autonomy and self-governance, moving towards truly autonomous AI systems.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

A curated list of Generative AI projects, tools, artworks, and models

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

TinyTroupe is an experimental Python library that leverages Large Language Models (LLMs) to simulate artificial agents called TinyPersons with specific personalities, interests, and goals in simulated environments. The focus is on understanding human behavior through convincing interactions and customizable personas for various applications like advertisement evaluation, software testing, data generation, project management, and brainstorming. The tool aims to enhance human imagination and provide insights for better decision-making in business and productivity scenarios.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Expert in retail industry discussions and consumer goods insights.

Teaching and applying Bezos' insights through his letters to shareholders at Amazon

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.