Best AI tools for< Customer Experience Strategist >

Cast.app is an AI-driven platform that automates customer success management, enabling businesses to grow and preserve revenue by leveraging AI agents. The application offers a range of features such as automating customer onboarding, driving usage and adoption, minimizing revenue churn, influencing renewals and revenue expansion, and scaling without increasing team size. Cast.app provides personalized recommendations, insights, and customer communications, enhancing customer engagement and satisfaction. The platform is designed to streamline customer interactions, improve retention rates, and drive revenue growth through AI-powered automation and personalized customer experiences.

Pythanks.ai is an AI-powered platform designed for conducting high-quality survey-based business research efficiently and affordably. It leverages advanced Machine Learning techniques and Artificial Intelligence to create engaging surveys, analyze responses, and provide deep insights in minutes. The platform offers fully customizable surveys, website analysis, multilingual support, text summarization, AI interpretation, and seamless integrations with tools like Zapier and MailChimp. Pythanks.ai aims to make business research faster, cheaper, and better by automating the survey creation process and providing valuable insights through AI-driven analysis.

Bakstage.AI is an AI-powered customer engagement platform that leverages voice AI and live video technology to transform the customer journey into a powerful point of experience. By enabling collaboration between Agentic AI and human agents, Bakstage.AI helps engage, qualify, and close deals over voice and 1:1 live video, resulting in extraordinary experiences, 340% higher conversions, and reduced acquisition costs. Trusted by Fortune 500 companies, Bakstage.AI offers enterprise-grade security and a seamless integration process for businesses looking to enhance their customer engagement strategies.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Mantra Labs is an AI tool that specializes in CX transformation, product engineering, and technology modernization. They offer services such as AI strategy and implementation, web and mobile application development, robotic process automation, and testing. Mantra Labs aims to build intelligent experiences that matter, catering to consumer-facing brands and enterprises with business-critical stacks. They focus on domains like BFSI, digital health, and consumer internet, providing cognitive capabilities and AI-driven solutions. The company's expertise lies in engineering interactive digital touchpoints, gamified customer journey roadmap, cloud strategy and execution, tech stack migration, product consulting, and technology consulting.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

Rozie AI is an AI partner that helps create personalized experiences at scale for leading brands. The platform offers a middleware solution, agentic AI capabilities, and pre-built experience kits to manage the entire process from ideation to implementation. Rozie AI specializes in experience design, digital engagement, and applying artificial intelligence to future-proof product experiences. The company empowers clients to own their experiences while off-loading the tech stack maintenance. With customizable solutions, Rozie AI delivers speed, scalability, and control for innovative CX solutions.

The Keenfolks is an AI Marketing Agency providing AI solutions for global brands to enhance media efficiency and ROI. They offer AI-powered tools to optimize media campaigns, synthesize audience data, and provide actionable intelligence. The agency helps brands transform fragmented data into unified intelligence, collaborate effectively, and improve media performance. The Keenfolks work with multinational brands across various markets, offering services such as AI assessment, content generation, customer behavior prediction, personalization automation, and data-informed decision-making.

Ingosa is a conversational AI solution that empowers brands to create engaging and converting ad creatives with the help of AI technology. It offers a full-funnel solution for understanding customers better through conversational display ads. Ingosa turns banner ads into first-party data sources in a cookieless world, providing instant production and higher engagement rates compared to traditional display ads. Trusted by leading agencies and brands globally, Ingosa is revolutionizing the future of digital advertising with its innovative AI-driven creative engagements.

Evolv AI is an AI-powered platform that focuses on enhancing e-commerce operations and customer experience through the implementation of artificial intelligence. The platform offers solutions for personalization, audience segmentation, marketing strategies, and user experience design, aiming to optimize e-commerce websites and drive revenue growth for businesses.

Bloomreach is an AI-powered ecommerce personalization platform that integrates real-time customer and product data to enable personalized marketing, product discovery, content, and conversational shopping. It offers solutions for marketers, merchandisers, and data-driven executives, helping businesses optimize performance, increase profitability, and enhance customer experiences.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences to customers across various digital channels. With features like content organization for AI, social amplification, analytics, and more, Yext empowers brands to optimize their digital presence and enhance customer engagement. By leveraging AI technology, Yext helps businesses automate workflows, make data-driven marketing decisions, and deliver personalized interactions at scale. The platform offers a centralized solution for managing all digital marketing channels, integrating with existing solutions, and accelerating cross-channel insights.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Quid is an AI-powered consumer and market intelligence platform that offers a comprehensive view of customer context through Generative AI technology. It goes beyond simple data collection and analytics to provide insights through the lens of the future. Quid helps businesses make informed decisions by analyzing conversations, sentiments, and developments. The platform offers various solutions for marketing, consumer insights, data science, customer experience, agencies, and communications, empowering organizations to stay ahead in a competitive landscape.

Wizu is an AI-powered platform that offers conversational surveys to enhance customer feedback. It helps businesses collect meaningful feedback, analyze AI-powered insights, and take clear actions based on the data. The platform utilizes AI technology to drive engagement, deliver better response rates, and provide richer insights for businesses to make data-driven decisions.

Birdeye is an AI platform that offers efficient, hyper-personalized, and actionable AI solutions for businesses. It provides a range of AI agents tailored to industry needs, such as managing reviews, optimizing listings, and creating social posts. Birdeye's AI models are designed to deliver marketing outcomes at scale, empowering businesses with improved visibility, reputation, and competitive edge. The platform also offers insights, benchmarks, and automated content generation to enhance brand growth and customer retention.

VOLV is an AI application that enhances the shopping experience by providing personalized product suggestions based on individual's facial/body features. It offers recommendations for eyewear, jewelry, makeup, personal grooming, and apparel, transforming the online shopping experience across various industries. Additionally, VOLV introduces Spatial Technology, allowing customers to engage with products in hyper-realistic 3D interactive lines and try products virtually before buying. The application prioritizes privacy and security, ensuring encrypted end-to-end experiences.

MeclabsAI is an advanced AI tool that leverages machine learning algorithms to optimize marketing strategies. It provides data-driven insights and recommendations to enhance customer engagement and drive conversions. With its powerful analytics capabilities, MeclabsAI helps businesses make informed decisions and improve their marketing performance.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Expert in retail industry discussions and consumer goods insights.

Teaching and applying Bezos' insights through his letters to shareholders at Amazon

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.