Best AI tools for< Customer Experience Strategist >

Cast.app is an AI-powered platform that helps businesses grow and preserve revenue by automating customer success processes. It offers AI-generated personalized presentations, digital customer engagement, and AI-driven automation to drive usage, adoption, ROI, renewals, and strategic value. The platform leverages AI agents to engage, educate, influence, and inspire users across platforms, ensuring messages resonate with all users. Cast.app has been recognized for its exceptional engagement rates, tangible ROI, and strategic value in various industries.

Pythanks.ai is an AI-powered platform designed for conducting high-quality survey-based business research efficiently and affordably. It leverages advanced Machine Learning techniques and Artificial Intelligence to create engaging surveys, analyze responses, and provide deep insights in minutes. The platform offers fully customizable surveys, website analysis, multilingual support, text summarization, AI interpretation, and seamless integrations with tools like Zapier and MailChimp. Pythanks.ai aims to make business research faster, cheaper, and better by automating the survey creation process and providing valuable insights through AI-driven analysis.

Sprinklr is a unified AI-powered customer experience management platform that offers a wide range of solutions for enterprises and self-serve users. It provides tools for social media management, customer service, marketing, insights, and more, all integrated into one platform. Sprinklr leverages AI technology to enhance productivity, deliver personalized customer experiences, and drive marketing campaigns across various channels. The platform is trusted by some of the most valuable brands globally for its ability to streamline operations, provide real-time insights, and improve customer engagement.

Mantra Labs is an AI tool that specializes in CX transformation, product engineering, and technology modernization. They offer services such as AI strategy and implementation, web and mobile application development, robotic process automation, and testing. Mantra Labs aims to build intelligent experiences that matter, catering to consumer-facing brands and enterprises with business-critical stacks. They focus on domains like BFSI, digital health, and consumer internet, providing cognitive capabilities and AI-driven solutions. The company's expertise lies in engineering interactive digital touchpoints, gamified customer journey roadmap, cloud strategy and execution, tech stack migration, product consulting, and technology consulting.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

DOO is an AI application that aims to transform customer experiences through the power of artificial intelligence. Founded by passionate entrepreneurs, DOO offers AI solutions tailored to streamline sales funnels, enhance customer experiences, and automate marketing. With a diverse team of experts, DOO pioneers in the field of AI innovation, providing predictive analytics, intelligent automation, personalization engines, communication hub, and AI assistants to businesses. The application helps businesses unlock growth, drive results, and stay ahead of the curve in the dynamic market landscape.

Pivony is an AI-powered Consumer Intelligence Platform that helps organizations boost customer focus and close the empathy gap. It utilizes Deep Neural Language Understanding to provide multi-channel consumer insights and drive growth through data-driven decision-making. With features like creating custom dashboards, detecting trends, and generating reports, Pivony empowers customer experience and insight professionals to make informed strategic decisions. The platform is designed to support customer-centric organizations by analyzing customer feedback, tracking performance trends, and sharing insights across teams.

Wizu is an AI-powered conversational survey platform that revolutionizes customer feedback collection. By leveraging artificial intelligence, Wizu offers insightful and actionable feedback through intelligent follow-up questions, enhanced engagement, and quality insights. The platform combines AI efficiency with human-centric interactions to provide personalized feedback at scale. With features like AI-driven surveys, intelligent follow-up questions, and data stories, Wizu helps businesses make informed decisions and improve customer experience management.

Fullpath is an AI-powered Customer Data Platform (CDP) designed specifically for auto dealerships. It helps dealers activate their data to create exceptional customer experiences through automated, AI-driven marketing campaigns. Fullpath integrates dealership-specific data sources, leverages AI technology for deep insights and personalized experiences, and ensures data security and compliance. The platform offers features like data connectivity, 360° shopper profiles, data activation, marketing automations, AI-driven insights, and sales enablement.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

WEVO is an AI-powered platform that provides effortless UX research for teams. It offers two main products, WEVO Pulse for instant insights and WEVO Pro for deep insights. The platform combines AI speed with human insight to help users test, validate, and perfect every digital experience before going live. WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks by ensuring every interaction exceeds customer expectations. The platform also offers various features and solutions to help users optimize marketing campaigns, analyze content resonance, conduct competitive analysis, understand brand perception, and gain insights into new markets.

Yext is a leading digital presence platform that enables multi-location brands to deliver consistent, accurate, and engaging experiences to customers across various digital channels. With features like content organization for AI, social amplification, analytics, and more, Yext empowers brands to optimize their digital presence and enhance customer engagement. By leveraging AI technology, Yext helps businesses automate workflows, make data-driven marketing decisions, and deliver personalized interactions at scale. The platform offers a centralized solution for managing all digital marketing channels, integrating with existing solutions, and accelerating cross-channel insights.

Quid is an AI-powered consumer and market intelligence platform that offers a comprehensive view of customer context through Generative AI technology. It goes beyond simple data collection and analytics to provide insights through the lens of the future. Quid helps businesses make informed decisions by analyzing conversations, sentiments, and developments. The platform offers various solutions for marketing, consumer insights, data science, customer experience, agencies, and communications, empowering organizations to stay ahead in a competitive landscape.

UserTesting is an AI-powered human insight platform that helps businesses transform how they build products and experiences. It allows users to gather feedback from real people through video reviews, surveys, and insights sharing. The platform offers comprehensive testing capabilities, identifies insights, measures performance, and scales insights across organizations. UserTesting is trusted by over 3,000 top brands and provides enhanced AI-powered surveys for easy insight-sharing, fostering collaboration at every stage of product development.

Waverly is an AI tool that powers a collection of AI-native experiences to help businesses create platforms that provide more value to customers and build trust with the community. It offers user-to-user interactions, AI-powered recommendations, and dynamic AI interactions, enabling effortless collaboration, personalized content discovery, and engaging conversational interfaces. The team behind Waverly consists of AI experts, customer experience aficionados, and marketing mavens dedicated to revolutionizing customer interactions through cutting-edge AI technology.

VOLV is an AI application that enhances the shopping experience by providing personalized product suggestions based on individual's facial/body features. It offers recommendations for eyewear, jewelry, makeup, personal grooming, and apparel, transforming the online shopping experience across various industries. Additionally, VOLV introduces Spatial Technology, allowing customers to engage with products in hyper-realistic 3D interactive lines and try products virtually before buying. The application prioritizes privacy and security, ensuring encrypted end-to-end experiences.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Smalltalks.ai is an AI-powered conversational platform that enables businesses to create engaging chatbots for customer support, lead generation, and more. The platform leverages natural language processing and machine learning to understand and respond to user queries in a human-like manner. With Smalltalks.ai, businesses can automate customer interactions, improve response times, and enhance overall customer experience.

Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.

Unlocksales.ai is an AI-powered platform that revolutionizes B2B lead generation by offering services such as Email Campaigns, LinkedIn Campaigns, Targeted Calling, PPC Ads, and Sales Chatbots. The platform empowers sales teams with cutting-edge technology, personalized interactions, and continuous improvement to engage leads effectively. It prioritizes exceptional customer experience, seamless interactions, and brand consistency across multiple channels. Unlocksales.ai aims to expand into AI B2C Lead Generation and other AI-based services to drive industry success.

2025-AI-College-Jobs is a repository containing a comprehensive list of AI/ML & Data Science jobs suitable for college students seeking internships or new graduate positions. The repository is regularly updated with positions posted within the last 120 days, featuring opportunities from various companies in the USA and internationally. The list includes positions in areas such as research scientist internships, quantitative research analyst roles, and other data science-related positions. The repository aims to provide a valuable resource for students looking to kickstart their careers in the field of artificial intelligence and machine learning.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

Milvus is an open-source vector database built to power embedding similarity search and AI applications. Milvus makes unstructured data search more accessible, and provides a consistent user experience regardless of the deployment environment. Milvus 2.0 is a cloud-native vector database with storage and computation separated by design. All components in this refactored version of Milvus are stateless to enhance elasticity and flexibility. For more architecture details, see Milvus Architecture Overview. Milvus was released under the open-source Apache License 2.0 in October 2019. It is currently a graduate project under LF AI & Data Foundation.

The Enterprise Azure OpenAI Hub is a comprehensive repository designed to guide users through the world of Generative AI on the Azure platform. It offers a structured learning experience to accelerate the transition from concept to production in an Enterprise context. The hub empowers users to explore various use cases with Azure services, ensuring security and compliance. It provides real-world examples and playbooks for practical insights into solving complex problems and developing cutting-edge AI solutions. The repository also serves as a library of proven patterns, aligning with industry standards and promoting best practices for secure and compliant AI development.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

A curated list of Generative AI projects, tools, artworks, and models

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Enhances customer satisfaction through strategic brand management.

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Expert in retail industry discussions and consumer goods insights.

Teaching and applying Bezos' insights through his letters to shareholders at Amazon

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Analyzes and enhances customer's journey across all touchpoints.

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.