Re:amaze
Better Conversations. Happier Customers.
Description:
Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. It offers a range of features to help businesses provide better customer service and engagement, including a shared inbox, live chat, chatbots, push campaigns, AI-powered response and creation tools, a customizable FAQ center, a status page, and real-time customer activity monitoring. Re:amaze is designed to help businesses consolidate all their customer support channels and respond faster than ever before. It also offers a range of integrations with other business tools and applications.
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Features
- Shared inbox helpdesk for all your support channels
- Live chat with automated messaging, chatbots, and video calls
- Chatbots to automate every business opportunity
- Push Campaigns to increase re-engagement and boost sales
- AI-powered response and creation tools
- Customizable and embeddable FAQ center
- Status Page to keep customers informed
- Real-time customer activity monitoring and personal messages
Advantages
- Consolidate all your customer support channels and respond faster than ever before
- Provide better customer service and engagement
- Automate common tasks using machine learning and create macros with natural language
- Easily manage your customer conversations from multiple storefronts or websites
- Attract and convert more customers using modern chat features
- Know your customers and empower your team with real-time customer data
- Educate customers with built-in Help Centers and FAQs
- All the bells and whistles to impress customers
Disadvantages
- Can be expensive for small businesses
- May require some technical expertise to set up and use
- Some users have reported occasional glitches and bugs
Frequently Asked Questions
-
Q:What is Re:amaze?
A:Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. -
Q:What are the benefits of using Re:amaze?
A:Re:amaze can help businesses provide better customer service and engagement, consolidate all their customer support channels, respond faster than ever before, and automate common tasks using machine learning. -
Q:How much does Re:amaze cost?
A:Re:amaze offers a range of pricing plans, starting at $29 per month. -
Q:Is Re:amaze easy to use?
A:Yes, Re:amaze is designed to be easy to use, even for non-technical users. -
Q:What kind of support does Re:amaze offer?
A:Re:amaze offers a range of support options, including email, chat, and phone support.
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