Jochem.ai
Your Internal Knowledge Assistant
Description:
Jochem.ai is an internal knowledge assistant that helps teams save time and improve customer support. It integrates with popular messaging and collaboration tools like Slack, Microsoft Teams, and Mattermost, and can be easily trained on your company's knowledge base. Jochem.ai can answer questions instantly, learn from escalations, and provide insights into common support issues. It is a valuable tool for any organization looking to improve its customer support operations.
For Tasks:
For Jobs:
Features
- Easy integration with popular messaging and collaboration tools
- Can be easily trained on your company's knowledge base
- Answers questions instantly
- Learns from escalations
- Provides insights into common support issues
Advantages
- Saves time for support agents
- Improves customer satisfaction
- Reduces stress on support teams
- Provides valuable insights into support operations
- Easy to use and implement
Disadvantages
- May not be able to answer all questions
- Requires training on your company's knowledge base
- May not be suitable for all organizations
Frequently Asked Questions
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Q:How do I integrate Jochem.ai with my organization?
A:Easily start our onboarding by pressing the "try now" button. Next, we need two weeks to train Jochem, after which you can simply download our plug-in and start asking questions through Slack, Microsoft Teams or Mattermost. -
Q:Will Jochem.ai replace my current agents?
A:Please no! Jochem will assist your agents, empowering them to become customer care ninja's who can tackle each and every question. -
Q:Can any organization use Jochem.ai?
A:Anyone can. However, sometimes a waiting list applies. In that case, we'll notify you when your organization is next in line. -
Q:Does Jochem replace any of my existing tools?
A:It does not replace, but enhances your current tooling.
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