Sheriff
Have better conversations and save time on Slack
Description:
Sheriff is a Slack bot that helps you save time with rotating rosters and AI language understanding. It allows you to create a rotating roster of users in a channel that will become the designated @sheriff for a period of time. Whenever a user comes into this channel, they can tag @sheriff which will in turn notify the current user in the roster. This simple functionality can be used in multiple ways: Sheriff acting as the first point of contact for any questions from outside the team, Use sheriff in a support channel to answer incoming questions, Use sheriff to track a recurring role that cycles between team members.
For Tasks:
For Jobs:
Features
- Create rotating rosters of users to be the sheriff for each week
- Customize the schedule for the rotation
- Ask sheriff from another team or channel to help you out
- Track recurring meeting host, who's on-call or find out who's turn it is to organize a team outing
- Answer common questions automatically using large AI language models
- Suggest the most appropriate channel or people to talk to based on conversations that happens in the channel and the people involved in them
Advantages
- Save time and bridge communications between team
- Get a response to your question without @channel
- Reduce interruptions and @channel
- Protect team's time
- Provide detailed information on who does what
Disadvantages
- May not be suitable for all types of teams or organizations
- May require some setup and configuration to get started
- May not be able to answer all questions accurately
Frequently Asked Questions
-
Q:What does the sheriff bot do?
A:Sheriff bot allows you to create a rotating roster of users in a channel that will become the designated @sheriff for a period of time (default to 1 week). Whenever a user comes into this channel, they can tag @sheriff which will in turn notify the current user in the roster. -
Q:Does sheriff get setup automatically in every channel?
A:No, you can choose which channels to setup a sheriff roster for. If you tag the sheriff in a channel without a roster setup, Sheriff bot will try to answer your question automatically based on previous conversations in that channel. -
Q:Someone is on leave, how do I take over as sheriff?
A:If a team member who is the current sheriff is away and is unable to answer questions, just override it to someone else. To do this, try "/sheriff override @username for 1 day". -
Q:How do I ask sheriff who to talk to?
A:If you have a question but don't know who is the best person to ask in your team. Just direct message Sheriff bot and it will suggest the most appropriate channel or people to talk to based on conversations that happens in the channel and the people involved in them. -
Q:Does sheriff bot learn from private DMs?
A:No, Sheriff bot cannot learn from private messages. In fact, Sheriff bot can't access your private messages on Slack at all.
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