Leena AI
Zero. Ticket. Enterprise.
Description:
Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. It guarantees a 70% self-service ratio in the contract. Leena AI centralizes knowledge that is scattered across the enterprise, making information easy to find right on chat with a simple query. The knowledge is auto-updated when changes are made, so your employees always get support that is both relevant and accurate. Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. The work assistant tailors responses to employee queries based on their role, team and access level which boosts employee experience while adhering to security protocols and preventing unauthorized access to information. Leena AI analyzes historically closed tickets and learns from their resolutions to create knowledge articles that can prevent similar tickets from being raised again. Leena AI breaks down large policy documents and knowledge articles into consumable snippets so the responses are sharper and more specific to the employee’s query.
For Tasks:
For Jobs:
Features
- Reduces IT support tickets, queries and requests by 70%
- Automates repetitive IT support queries
- Saves 70% time spent on resolving HR tickets and employee queries
- Auto-resolves employee queries
- Eliminates repetitive requests
- Empowers sales reps to automate routine tasks and workflows
- Automates sale workflows & follow-ups
- Executes complex tasks across enterprise systems
- Provides reps with real-time insights
- Integrates with any knowledge base system
- Delivers contextual support every time
- Turns ticket resolutions into knowledge
- Simplifies knowledge base articles for sharper responses
Advantages
- Reduces IT support tickets by 70%
- Saves 70% time spent on resolving HR tickets
- Empowers sales reps to automate routine tasks and workflows
- Provides contextual support every time
- Turns ticket resolutions into knowledge
- Simplifies knowledge base articles for sharper responses
- Uncovers enterprise insights
- Streamlines work processes and saves employees' time
- Seamless Integrations for Enhanced Functionality
Disadvantages
- May not be suitable for all businesses
- May require some training to use effectively
- May not be able to handle all types of queries
Frequently Asked Questions
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Q:What is Leena AI?
A:Leena AI is a Gen AI employee assistant that reduces IT, HR, Finance tickets. -
Q:How does Leena AI work?
A:Leena AI integrates with all knowledge base systems within your enterprise from day one, eliminating the need for any consolidation or migration effort across the knowledge base systems. -
Q:What are the benefits of using Leena AI?
A:Leena AI can help you reduce IT support tickets by 70%, save 70% time spent on resolving HR tickets, and empower sales reps to automate routine tasks and workflows. -
Q:How much does Leena AI cost?
A:Leena AI offers a variety of pricing plans to fit your budget. -
Q:How do I get started with Leena AI?
A:You can sign up for a free trial of Leena AI at leena-ai.com.
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