Hatchet
Your intelligent Incident Response Partner
Description:
Hatchet is an AI-powered incident response platform that helps engineers resolve pages faster and more efficiently. It ingests logs, codebases, and knowledge hubs to provide relevant context and suggest code fixes. Hatchet is self-hosted and secure, with features such as permissions, audit trails, SSO, and version control. It integrates with any alerting system and can be used by on-call engineers for tier-1 services to triage and investigate incidents, ultimately leading to a PR if necessary.
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For Jobs:
Features
- Ingests logs, codebases, and knowledge hubs to provide relevant context
- Suggests code fixes
- Self-hosted and secure
- Integrates with any alerting system
- Used by on-call engineers for tier-1 services
Advantages
- Saves engineers time and money
- Resolves pages faster
- Improves incident response efficiency
- Reduces noise for on-call engineers
- Provides relevant context and suggestions
Disadvantages
- May not be suitable for all types of incidents
- Requires some setup and configuration
- May not be able to handle complex incidents
Frequently Asked Questions
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Q:What is Hatchet?
A:Hatchet is an AI companion for when you get paged. It can read logs, comms channels, and code to actively suggest code fixes. -
Q:How do you triage & investigate pages?
A:For every service, you can point Hatchet towards the logs, whether it's an S3 bucket, CloudWatch, DataDog, or another format. From there, Hatchet is able to inspect the log during a page and develop possible pathways for investigation and if required, also suggest fixes. -
Q:How does Hatchet deal with data security?
A:Your data is 100% trained on-prem as a self-hosted solution. We utilize Code Llama 2 to mitigate any security concerns. Furthermore, Hatchet has 0 telemetry, meaning it functions completely within your VPC. -
Q:How do I integrate Hatchet into my alerting system?
A:Hatchet can be integrated into any system by simply calling it in the entrypoint and pointing it to the service's log file. From there, Hatchet does the rest! -
Q:Why would I need Hatchet?
A:On-call engineers for tier-1 services get paged for critical incidents. Every moment is salient, directly corresponding to money lost. Hatchet allows on-call engineers to 10x their workflows by automatically triaging & investigating incidents, ultimately leading to a PR if necessary.
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