Essense

Essense

AI-Powered Customer & Competitor Analysis

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Description:

Essense is an AI-powered customer and competitor analysis platform that helps businesses understand their customers and competitors better than ever before.

Essense transforms qualitative customer feedback and competitor reviews into actionable insights. This allows businesses to focus their product roadmap on the most critical customer needs, improve customer adoption and engagement, and understand how their product compares to the competition.

Essense is used by product and customer success teams, marketing and growth teams, and consultancies and agencies to make better decisions about their products and marketing.

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Features

Advantages

  • Focus your product roadmap on top customer needs
  • Know what features to prioritize based on customer feedback and competitor analysis
  • Improve customer adoption by understanding top customer pain points and feature requests
  • Understand how your product compares to the competition
  • Make better marketing decisions by analyzing customer & prospect feedback

Disadvantages

  • Can be expensive for small businesses
  • May not be as accurate as human analysis
  • Can be difficult to interpret the results

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