coeo

coeo

Customer Centricity meets AI

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coeo is a technology-based debt collection company that utilizes cutting-edge AI processes and behavioral research insights to harmonize customer relationships. They offer tailored debt collection solutions with a focus on customer satisfaction and efficiency. With an international presence in seven European countries, coeo combines the capacity and competence of a large corporation with the flexibility of a medium-sized company and the spirit of a fintech start-up. Their success is driven by a robust tech stack, extensive data pool, and continuous performance management.

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Features

Advantages

  • Innovation-driven customer orientation
  • Superior success rates
  • Exceptional employees with valuable expertise
  • High customer satisfaction rate
  • International presence for diverse market coverage

Disadvantages

  • May not be suitable for individuals seeking traditional debt collection services
  • Reliance on AI processes may lead to occasional errors
  • Limited geographical coverage outside of Europe

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