Best AI tools for< Monitor Agent Performance >

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Elixir is an AI tool designed for observability and testing of AI voice agents. It offers features such as automated testing, call review, monitoring, analytics, tracing, scoring, and reviewing. Elixir helps in simulating realistic test calls, analyzing conversations, identifying mistakes, and debugging issues with audio snippets and call transcripts. It provides detailed traces for complex abstractions, streamlines manual review processes, and allows for simulating thousands of calls for full test coverage. The tool is suitable for monitoring agent performance, detecting anomalies in real-time, and improving conversational systems through human-in-the-loop feedback.

Fieldproxy is an AI-powered Field Service Management (FSM) software that offers solutions for various industries such as HVAC, Solar Energy, Telecommunications, Electrical & Powergrid Systems, Pest Control Services, FMCG, Banking & Financial Services, Construction, and Facilities Management. The platform provides real-time oversight, automated ticket creation, predictive service scheduling, and asset lifecycle management. Fieldproxy aims to empower on-ground teams, increase productivity, automate workflows, and enhance customer service across different sectors.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Vocera is an AI voice agent testing tool that allows users to test and monitor voice AI agents efficiently. It enables users to launch voice agents in minutes, ensuring a seamless conversational experience. With features like testing against AI-generated datasets, simulating scenarios, and monitoring AI performance, Vocera helps in evaluating and improving voice agent interactions. The tool provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and failures. Vocera is designed to work for everyone, offering an intuitive dashboard and data-driven decision-making for continuous improvement.

Cerebium is a serverless AI infrastructure platform that allows teams to build, test, and deploy AI applications quickly and efficiently. With a focus on speed, performance, and cost optimization, Cerebium offers a range of features and tools to simplify the development and deployment of AI projects. The platform ensures high reliability, security, and compliance while providing real-time logging, cost tracking, and observability tools. Cerebium also offers GPU variety and effortless autoscaling to meet the diverse needs of developers and businesses.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

LogRocket is a session replay, product analytics, and issue detection platform that helps software teams deliver the best web and mobile experiences. With LogRocket, you can see exactly what users experienced on your app, as well as DOM playback, console and network logs, errors, and performance data. You can also surface the most impactful user issues with JavaScript errors, network errors, stack traces, automatic triaging, and alerting. LogRocket also provides product analytics to help you understand how users are interacting with your app, and UX analytics to help you visualize how users experience your app at both the individual and aggregate level.

GPTHelp.ai is an AI chatbot tool designed to help website owners provide instant answers to their visitors' questions. The tool is trained on the website content, files, and FAQs to deliver accurate responses. Users can customize the chatbot's design, behavior, and personality to fit their needs. With GPTHelp.ai, creating and training your own AI chatbot is quick and easy, eliminating the need for manual setup of FAQs. The tool also allows users to monitor conversations, intervene if necessary, and view chat history for performance evaluation.

Steamship is an AI application that offers ready-to-hire AI Employees, with the first being an Influencer Marketing Manager. It helps in growing marketing campaigns efficiently. The platform aims to streamline the hiring process for AI professionals and provide businesses with AI solutions to enhance their operations.

Lunary is an AI developer platform designed to bring AI applications to production. It offers a comprehensive set of tools to manage, improve, and protect LLM apps. With features like Logs, Metrics, Prompts, Evaluations, and Threads, Lunary empowers users to monitor and optimize their AI agents effectively. The platform supports tasks such as tracing errors, labeling data for fine-tuning, optimizing costs, running benchmarks, and testing open-source models. Lunary also facilitates collaboration with non-technical teammates through features like A/B testing, versioning, and clean source-code management.

Infrabase.ai is a directory of AI infrastructure products that helps users discover and explore a wide range of tools for building world-class AI products. The platform offers a comprehensive directory of products in categories such as Vector databases, Prompt engineering, Observability & Analytics, Inference APIs, Frameworks & Stacks, Fine-tuning, Audio, and Agents. Users can find tools for tasks like data storage, model development, performance monitoring, and more, making it a valuable resource for AI projects.

Vocode is an open-source voice AI platform that enables users to build, deploy, and scale hyperrealistic voice agents. It offers fully programmable voice bots that can be integrated into workflows without the need for human intervention. With multilingual capability, custom language models, and the ability to connect to knowledge bases, Vocode provides a comprehensive solution for automating actions like scheduling, payments, and more. The platform also offers analytics and monitoring features to track bot performance and customer interactions, making it a valuable tool for businesses looking to enhance customer support and engagement.

Zensors is an AI application that offers Visual AI agents for real-world understanding. It provides a Spatial AI platform for spatial monetization, Virtual Manager AI solution to automate location operations, and On-Prem AI for understanding spaces, monitoring service processes, forecasting accurately, and ensuring efficiency. Zensors leverages Multimodal AI for video understanding and Spatial AI for structuring unstructured data. The application caters to various industries such as Aviation, Retail, and Commercial Real Estate, offering operational efficiencies, strategic planning, financial performance, safety, and sustainability through AI-driven solutions.

Hamming is an AI tool designed to help automate voice agent testing and optimization. It offers features such as prompt optimization, automated voice testing, monitoring, and more. The platform allows users to test AI voice agents against simulated users, create optimized prompts, actively monitor AI app usage, and simulate customer calls to identify system gaps. Hamming is trusted by AI-forward enterprises and is built for inbound and outbound agents, including AI appointment scheduling, AI drive-through, AI customer support, AI phone follow-ups, AI personal assistant, and AI coaching and tutoring.

Caelus AI is an AI-powered tool that helps businesses acquire new users by monitoring keyword mentions of problems and competitors across Twitter and Reddit, and replying to them automatically. It uses natural language processing to understand the intent of each mention and respond in a personalized way, sounding like the business itself. Caelus AI also learns from the business's existing Twitter and Reddit posts to ensure that its responses are consistent with the brand's voice and tone.

Sensi is an AI tool that provides care intelligence solutions for the healthcare industry. It offers caregiver oversight, holistic assessment, revenue-boosting insights, and data-backed intelligence to improve client care and business efficiency. Sensi aims to address the challenges faced by older adults, home care providers, and caregivers by leveraging AI technology for proactive care and better decision-making.

Twig AI is an AI tool designed for Customer Experience, offering an AI assistant that resolves customer issues instantly, supporting both users and support agents 24/7. It provides features like converting user requests into API calls, instant responses for user questions, and factual answers cited with trustworthy sources. Twig simplifies data retrieval from external sources, offers personalization options, and includes a built-in knowledge base. The tool aims to drive agent productivity, provide insights to monitor customer experience, and offers various application interfaces for different user roles.

Slang.ai is a voice AI tool designed specifically for restaurants to intelligently handle phone calls. It allows restaurants to answer questions, take reservations, and provide a seamless customer experience. The tool is built to understand different accents, answer common questions, and manage reservations efficiently. Slang.ai helps restaurants increase reservations, improve ROI, and save time by handling calls 24/7. It offers customizable experiences, real-time analytics, and easy setup within minutes.

Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.

FastAgency is a powerful tool that leverages the AutoGen framework to quickly build applications with multi-agent workflows. It supports various interfaces like ConsoleUI and MesopUI, allowing users to create interactive applications. The tool enables defining workflows between agents, such as students and teachers, and summarizing conversations. FastAgency aims to expand its capabilities by integrating with additional agentic frameworks like CrewAI, providing more options for workflow definition and AI tool integration.

AgentOps is a toolkit for evaluating and developing robust and reliable AI agents. It provides benchmarks, observability, and replay analytics to help developers build better agents. AgentOps is open beta and can be signed up for here. Key features of AgentOps include: - Session replays in 3 lines of code: Initialize the AgentOps client and automatically get analytics on every LLM call. - Time travel debugging: (coming soon!) - Agent Arena: (coming soon!) - Callback handlers: AgentOps works seamlessly with applications built using Langchain and LlamaIndex.

Council is an open-source platform designed for the rapid development and deployment of customized generative AI applications using teams of agents. It extends the LLM tool ecosystem by providing advanced control flow and scalable oversight for AI agents. Users can create sophisticated agents with predictable behavior by leveraging Council's powerful approach to control flow using Controllers, Filters, Evaluators, and Budgets. The framework allows for automated routing between agents, comparing, evaluating, and selecting the best results for a task. Council aims to facilitate packaging and deploying agents at scale on multiple platforms while enabling enterprise-grade monitoring and quality control.

AgentNeo is an advanced, open-source Agentic AI Application Observability, Monitoring, and Evaluation Framework designed to provide deep insights into AI agents, Large Language Model (LLM) calls, and tool interactions. It offers robust logging, visualization, and evaluation capabilities to help debug and optimize AI applications with ease. With features like tracing LLM calls, monitoring agents and tools, tracking interactions, detailed metrics collection, flexible data storage, simple instrumentation, interactive dashboard, project management, execution graph visualization, and evaluation tools, AgentNeo empowers users to build efficient, cost-effective, and high-quality AI-driven solutions.

Ollama is a lightweight, extensible framework for building and running language models on the local machine. It provides a simple API for creating, running, and managing models, as well as a library of pre-built models that can be easily used in a variety of applications. Ollama is designed to be easy to use and accessible to developers of all levels. It is open source and available for free on GitHub.

AgentNeo is a Python package that provides functionalities for project, trace, dataset, experiment management. It allows users to authenticate, create projects, trace agents and LangGraph graphs, manage datasets, and run experiments with metrics. The tool aims to streamline AI project management and analysis by offering a comprehensive set of features.

AutoGPT is a revolutionary tool that empowers everyone to harness the power of AI. With AutoGPT, you can effortlessly build, test, and delegate tasks to AI agents, unlocking a world of possibilities. Our mission is to provide the tools you need to focus on what truly matters: innovation and creativity.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

RD-Agent is a tool designed to automate critical aspects of industrial R&D processes, focusing on data-driven scenarios to streamline model and data development. It aims to propose new ideas ('R') and implement them ('D') automatically, leading to solutions of significant industrial value. The tool supports scenarios like Automated Quantitative Trading, Data Mining Agent, Research Copilot, and more, with a framework to push the boundaries of research in data science. Users can create a Conda environment, install the RDAgent package from PyPI, configure GPT model, and run various applications for tasks like quantitative trading, model evolution, medical prediction, and more. The tool is intended to enhance R&D processes and boost productivity in industrial settings.

Backend.AI is a streamlined, container-based computing cluster platform that hosts popular computing/ML frameworks and diverse programming languages, with pluggable heterogeneous accelerator support including CUDA GPU, ROCm GPU, TPU, IPU and other NPUs. It allocates and isolates the underlying computing resources for multi-tenant computation sessions on-demand or in batches with customizable job schedulers with its own orchestrator. All its functions are exposed as REST/GraphQL/WebSocket APIs.

Dify is an open-source LLM app development platform that combines AI workflow, RAG pipeline, agent capabilities, model management, observability features, and more. It allows users to quickly go from prototype to production. Key features include: 1. Workflow: Build and test powerful AI workflows on a visual canvas. 2. Comprehensive model support: Seamless integration with hundreds of proprietary / open-source LLMs from dozens of inference providers and self-hosted solutions. 3. Prompt IDE: Intuitive interface for crafting prompts, comparing model performance, and adding additional features. 4. RAG Pipeline: Extensive RAG capabilities that cover everything from document ingestion to retrieval. 5. Agent capabilities: Define agents based on LLM Function Calling or ReAct, and add pre-built or custom tools. 6. LLMOps: Monitor and analyze application logs and performance over time. 7. Backend-as-a-Service: All of Dify's offerings come with corresponding APIs for easy integration into your own business logic.

Langfuse is a powerful tool that helps you develop, monitor, and test your LLM applications. With Langfuse, you can: * **Develop:** Instrument your app and start ingesting traces to Langfuse, inspect and debug complex logs, and manage, version, and deploy prompts from within Langfuse. * **Monitor:** Track metrics (cost, latency, quality) and gain insights from dashboards & data exports, collect and calculate scores for your LLM completions, run model-based evaluations, collect user feedback, and manually score observations in Langfuse. * **Test:** Track and test app behaviour before deploying a new version, test expected in and output pairs and benchmark performance before deploying, and track versions and releases in your application. Langfuse is easy to get started with and offers a generous free tier. You can sign up for Langfuse Cloud or deploy Langfuse locally or on your own infrastructure. Langfuse also offers a variety of integrations to make it easy to connect to your LLM applications.

AIlice is a fully autonomous, general-purpose AI agent that aims to create a standalone artificial intelligence assistant, similar to JARVIS, based on the open-source LLM. AIlice achieves this goal by building a "text computer" that uses a Large Language Model (LLM) as its core processor. Currently, AIlice demonstrates proficiency in a range of tasks, including thematic research, coding, system management, literature reviews, and complex hybrid tasks that go beyond these basic capabilities. AIlice has reached near-perfect performance in everyday tasks using GPT-4 and is making strides towards practical application with the latest open-source models. We will ultimately achieve self-evolution of AI agents. That is, AI agents will autonomously build their own feature expansions and new types of agents, unleashing LLM's knowledge and reasoning capabilities into the real world seamlessly.

Motleycrew is an ultimate framework for building multi-agent AI systems, allowing users to mix and match AI agents and tools from popular frameworks, design advanced workflows, and leverage dynamic knowledge graphs with simplicity and elegance. It acts as a conductor orchestrating a symphony of AI agents and tools, providing building blocks for creating AI systems and enabling users to focus on high-level design while taking care of the rest. The framework offers integration with various tools, flexibility in providing agents with tools or other agents, advanced flow design capabilities, and built-in observability and caching features.

LABO is a time series forecasting and analysis framework that integrates pre-trained and fine-tuned LLMs with multi-domain agent-based systems. It allows users to create and tune agents easily for various scenarios, such as stock market trend prediction and web public opinion analysis. LABO requires a specific runtime environment setup, including system requirements, Python environment, dependency installations, and configurations. Users can fine-tune their own models using LABO's Low-Rank Adaptation (LoRA) for computational efficiency and continuous model updates. Additionally, LABO provides a Python library for building model training pipelines and customizing agents for specific tasks.

Praison AI is a low-code, centralised framework that simplifies the creation and orchestration of multi-agent systems for various LLM applications. It emphasizes ease of use, customization, and human-agent interaction. The tool leverages AutoGen and CrewAI frameworks to facilitate the development of AI-generated scripts and movie concepts. Users can easily create, run, test, and deploy agents for scriptwriting and movie concept development. Praison AI also provides options for full automatic mode and integration with OpenAI models for enhanced AI capabilities.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

ENOVA is an open-source service for Large Language Model (LLM) deployment, monitoring, injection, and auto-scaling. It addresses challenges in deploying stable serverless LLM services on GPU clusters with auto-scaling by deconstructing the LLM service execution process and providing configuration recommendations and performance detection. Users can build and deploy LLM with few command lines, recommend optimal computing resources, experience LLM performance, observe operating status, achieve load balancing, and more. ENOVA ensures stable operation, cost-effectiveness, efficiency, and strong scalability of LLM services.

OSINT Agent for lawful, detailed online research.

Tracks real-time flights

Your go-to guru for Japan's trademark terrain!

Stay informed on AGI - with the latest, most relevant news.

Seismic and volcanic monitor with in-depth data and visuals.

Frost Protection System is an AI bot optimizing open field farming of fruits, vegetables, and flowers, combining real-time data and AI to boost yield, cut costs, and foster sustainable practices in a user-friendly interface.

Your SRE, DevOps and Observability buddy

A specialist in DataOps and Data Observability, aiding in data management and monitoring.

EUR/ZAR analysis with real-time rate and current news focus

stunspot's advisor for all things Financial Cybersec

Expert in Broad Financial Compliance

Specializes in Anti-Money Laundering/Counter-Financing of Terrorism compliance and analysis.

Advanced DevOps Guru with Linux distro and cloud-native tech expertise.

Facilitates Socratic dialogues to refine your network state.

Expert in Maritime Conservation & Drone Technology.

A bot that provides detailed cybersecurity threat intelligence.

Ensures product quality through systematic process monitoring and evaluation.

Global Conflict Analyst that will provide a 'wartime update' on the worst global conflict atm.