Best AI tools for< Improving Customer Experience >

Feedback is an AI-powered platform designed to unlock unparalleled insights from customer feedback for businesses, particularly in the hotel industry. The platform offers comprehensive hotel analysis and trend discovery through AI-driven review analysis, helping businesses cut costs while improving customer satisfaction. Feedback provides interactive AI conversations, automated personalized responses, and advanced competitive analysis to enhance service quality, communication efficiency, and strategic advantage. With Feedback, businesses can transform customer reviews into actionable information, elevate customer experiences, and drive business growth through smart data-driven strategies.

Gladly is an AI-powered Customer Service Platform that focuses on delivering exceptional customer experiences by centering on people rather than tickets. It offers a unified solution for customer communication across various channels, combining AI technology with human support to enhance efficiency, decrease costs, and drive revenue growth. Gladly stands out for its customer-centric approach, personalized self-service, and the ability to maintain a single lifelong conversation with customers. The platform is trusted by world-renowned brands and has proven success stories in improving customer interactions and agent productivity.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

PolyAI is an AI tool that offers a conversational platform for contact centers, enabling natural interactions with customers. It provides voice AI solutions to handle various tasks like account management, authentication, billing, booking, and troubleshooting. PolyAI aims to enhance customer experience, increase operational efficiency, and drive revenue generation through voice assistants. The platform is designed to transform call centers into revenue generators by resolving inquiries, improving customer satisfaction, and reducing operational costs.

Peslac is a leading insurance solution provider in Africa, offering innovative and reliable insurance technology to reshape the insurance landscape. With a focus on streamlining processes, improving customer experiences, and combating insurance fraud, Peslac empowers businesses with comprehensive solutions tailored to meet the evolving needs of the insurance industry. From InsurSphere for insurance distribution to Auto for motor claims and Medical for medical claims processing, Peslac leverages advanced technology and skilled professionals to drive efficiency and productivity in the insurance sector.

LISUTO AI is a data enhancement and e-commerce optimization platform that helps businesses improve their online presence and increase sales. The platform uses artificial intelligence (AI) to automatically tag and categorize product data, which makes it easier for customers to find the products they're looking for. LISUTO AI also provides insights into customer behavior, which can help businesses improve their marketing and sales strategies.

Chaterimo is a customer service chatbot powered by AI (ChatGPT & Anthropic). It offers businesses a transformative customer service experience with intelligent, efficient, and personalized customer interactions. Chaterimo's AI-powered chatbot helps companies revolutionize the way they communicate with their clients, significantly reduce customer service costs, and save time.

DocsBot AI is a powerful AI tool that allows users to create custom chatbots from their documentation. It enables users to get instant answers for customers, automate customer support, improve team productivity, and enhance AI copywriting. DocsBot offers features like Embeddable Widgets, Reply to Support Tickets, Question/Answer Bots, Internal Knowledge Bots, Custom Copywriting, and a Powerful API. The application has advantages such as saving time and money, improving customer support experience, increasing team productivity, providing detailed answers, and simplifying content creation. However, it also has disadvantages like potential language limitations, dependency on user-provided content, and the need for training the chatbots effectively.

The AI Ordering Assistant for Restaurants, known as Eva, is a cutting-edge AI application designed to transform restaurant operations by automating orders, reservations, catering, and customer support. Eva supports multiple languages, integrates with various POS systems, and provides real-time insights and reports to streamline restaurant operations and enhance customer experience. With Eva, restaurants can boost orders, improve efficiency, and personalize customer interactions, ultimately leading to increased customer satisfaction and sales.

WowTo is an all-in-one support video platform that helps businesses create how-to videos, host video knowledge bases, and provide in-app video help. With WowTo's AI-powered video creator, businesses can easily create step-by-step how-to videos without any prior design expertise. WowTo also offers a variety of pre-made video knowledge base layouts to choose from, making it easy to create a professional-looking video knowledge base that matches your brand. In addition, WowTo's in-app video widget allows businesses to provide contextual video help to their visitors, improving the customer support experience.

The website page text discusses the latest advancements in AI technology, specifically focusing on the introduction of AI assistants and capabilities by various companies. It highlights the use of Large Language Models (LLMs) and generative AI to enhance customer service experiences, improve operational efficiency, and drive innovation across industries. The text showcases how AI avatars powered by NVIDIA technology are revolutionizing customer interactions and employee service experiences. It also mentions the collaboration between ServiceNow and NVIDIA to develop AI avatars for Now Assist, demonstrating the potential for more engaging and personalized communication through digital characters. Additionally, the text features the launch of Orchestrator LLM by Yellow.ai, an agent model that enables contextually aware and human-like customer conversations without the need for training, leading to increased customer satisfaction and operational efficiency.

SunDevs is a custom software development company offering web, mobile, and AI solutions. They provide AI solutions for various industries, including Ecommerce, Cinema, and Telco. The company focuses on enhancing human roles through conversational AI, improving customer satisfaction, and boosting operational efficiency. SunDevs offers services such as chat and messaging, phone and voice solutions, app development, web development, and staff augmentation. Their AI chatbots provide 24/7 support, personalized interactions, and quick responses. The company's solutions aim to revolutionize customer support with AI-driven precision, simplifying complex processes and delivering human-like interactions.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

Chatsimple is an AI Copilot ChatGPT Chatbot Builder Platform that helps businesses create AI chatbots for customer support, inbound sales, and CRM integrations. It offers a user-friendly interface to build personalized AI agents that engage with visitors, capture leads, and provide personalized responses across multiple channels. Chatsimple aims to enhance customer experience, drive engagement, and increase revenue by automating customer inquiries and improving operational efficiency.

Lee AI is an AI chatbot mental health assistant that offers personalized in-app avatar assistance for e-commerce web shops. It is powered by artificial intelligence and provides features such as lip-audio sync, book demo, 3D shopping assistant, data privacy confirmation, and non-storage of data. The application focuses on enhancing brand engagement, providing data insights, and improving customer retention through interactive and personalized shopping experiences.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

June is a product and customer analytics software designed for B2B SaaS companies. It integrates with popular CRMs like Salesforce and HubSpot to help product, customer success, and sales teams better understand customer behavior and drive growth. June provides automated reports, no-code metric creation, and success playbooks to enhance user experience and increase customer retention. Trusted by numerous B2B SaaS companies, June offers a comprehensive solution for analyzing product usage data and improving customer interactions.

Surveyed.live is an AI-powered video survey platform that allows businesses to collect feedback and insights from customers through customizable survey templates. The platform offers features such as video surveys, AI touch response, comprehensible dashboard, Chrome extension, actionable insights, integration, predefined library, appealing survey creation, customer experience statistics, and more. Surveyed.live helps businesses enhance customer satisfaction, improve decision-making, and drive business growth by leveraging AI technology for video reviews and surveys. The platform caters to various industries including hospitality, healthcare, education, customer service, delivery services, and more, providing a versatile solution for optimizing customer relationships and improving overall business performance.

Cubit is an IT services company in Nepal that offers a range of services including mobile app development, web development, software development, digital marketing, graphics and UI/UX, branding, chatbot, and artificial intelligence. Cubit has a team of experienced professionals who are passionate about helping businesses succeed in the digital world. Cubit's services are designed to help businesses of all sizes achieve their goals, whether it's increasing sales, improving customer engagement, or streamlining operations.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

Cool-GenAI-Fashion-Papers is a curated list of resources related to GenAI-Fashion, including papers, workshops, companies, and products. It covers a wide range of topics such as fashion design synthesis, outfit recommendation, fashion knowledge extraction, trend analysis, and more. The repository provides valuable insights and resources for researchers, industry professionals, and enthusiasts interested in the intersection of AI and fashion.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

BlinkID iOS is a mobile SDK that enables developers to easily integrate ID scanning and data extraction capabilities into their iOS applications. The SDK supports scanning and processing various types of identity documents, such as passports, driver's licenses, and ID cards. It provides accurate and fast data extraction, including personal information and document details. With BlinkID iOS, developers can enhance their apps with secure and reliable ID verification functionality, improving user experience and streamlining identity verification processes.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

Talk-To-ChatGPT is a Google Chrome and Microsoft Edge extension that enables users to interact with the ChatGPT AI using voice commands for speech recognition and text-to-speech responses. The tool enhances the conversational experience by allowing users to speak to the AI and receive spoken responses, making interactions more natural and engaging. It also supports ElevenLabs API integration for creating custom voices for text-to-speech. The extension provides settings for voice, language, and more, and can be installed from the Chrome and Edge web stores or manually. While the project has been discontinued due to upcoming desktop apps from OpenAI, it has been used to assist individuals with disabilities and the elderly in interacting with ChatGPT.

Omniscient is an advanced AI Platform offered as a SaaS, empowering projects with cutting-edge artificial intelligence capabilities. Seamlessly integrating with Next.js 14, React, Typescript, and APIs like OpenAI and Replicate, it provides solutions for code generation, conversation simulation, image creation, music composition, and video generation.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

AnkiGPT is a tool that leverages GPT-3.5 or GPT-4 by OpenAI to generate flashcards from lecture slides or text input. Users can easily export the generated flashcards to Anki for effective learning. The tool allows users to edit, delete, and share flashcards, as well as generate mnemonics. AnkiGPT supports nearly all languages and ensures user privacy by not using submitted content for AI training. While powerful, the tool has limitations such as occasional errors in generated flashcards and challenges with mathematical equations. AnkiGPT is designed specifically for Anki flashcard app integration and encourages users to review and verify flashcard information for accuracy.

A curated list of Generative AI projects, tools, artworks, and models

Responsible AI Toolbox is a suite of tools providing model and data exploration and assessment interfaces and libraries for understanding AI systems. It empowers developers and stakeholders to develop and monitor AI responsibly, enabling better data-driven actions. The toolbox includes visualization widgets for model assessment, error analysis, interpretability, fairness assessment, and mitigations library. It also offers a JupyterLab extension for managing machine learning experiments and a library for measuring gender bias in NLP datasets.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Offering guidance on improving social interactions with empathetic, respectful, and effective communication strategies.

Tech expert on improving phone speed and performance.

"Goods Guru" represents a fusion of AI technology and in text and visual content creation, aimed at boosting online sales and improving the digital footprint of e-commerce businesses.

Your indispensable guide in global e-commerce: smart, efficient and professional. 跨境电子商务的卖家助手：智慧，高效，专业。

Evaluates faces and rates them out of 10 ⭐ Provides valuable feedback to improving your attractiveness!

Guides in creating or improving BDD scenarios

A knowledgeable guide for improving your Minecraft Java skills.

Specialist in interpreting and improving pet behavior

A supportive guide for improving posture with personalized tips and exercises.

An assistant for annotating and improving fiction writing, chapter by chapter.

A critical thinker for analyzing questions and improving answers

I edit articles, improving clarity and respectfulness, maintaining your style.

Sarcastic Silicon Valley investor AI, roasting and improving startup pitches with puns.

Analyzes behavioral data to understand user interactions and preferences, improving product designs.

Hyper-intelligent quill for summarizing papers, writing LaTeX, and improving scientific writing.

Your AI research assistant, for turning a problem into a research, developing research questions, generating plans, analyzing data and improving research workflows for project success

GPT created by Max Del Rosso for SEO optimization, specialized in identifying internal linking opportunities. Through the review of existing content, it suggests targeted changes to integrate effective anchor texts, contributing to improving SERP rankings and user experience.

A specialized AI for optimizing traffic control, predicting bottlenecks, and improving road safety.

I improve Dutch sentences, explain errors, and give tips.

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