Best AI tools for< Improve Support Efficiency >

My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.

ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.

Caffeinated CX is an AI-powered customer support solution that helps businesses improve their customer support efficiency. It offers a range of features, including AI-powered response generation, ticket auto-triage, macro suggestion, and more. Caffeinated CX integrates with all major support software and is easy to implement. It is used by leading brands across industries and has helped them achieve significant improvements in their customer support metrics.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

The website is an AI tool platform offering a wide range of AI marketing tools and solutions for businesses. It provides top-quality AI tools at competitive prices, catering to both beginners and experienced professionals. The platform features various AI tools such as AI chatbots, AI image recognition, video AI tools, and more. Users can access expert buying guides, product reviews, and articles related to AI technology. The platform aims to revolutionize online operations and help businesses overcome challenges by leveraging powerful AI solutions.

The Neuron is an AI tool that provides AI tools, tutorials, and resources to help professionals and businesses leverage artificial intelligence to be more impactful at work and run their businesses efficiently. It offers the latest AI news, tools, and how-to guides, aiming to empower users with valuable insights and practical knowledge in the field of AI.

Siuuu.ai is an AI writing tool designed to be your most powerful copilot in the writing process. It utilizes advanced artificial intelligence algorithms to assist users in generating high-quality written content efficiently. With Siuuu.ai, users can enhance their writing productivity, creativity, and accuracy. The tool provides intelligent suggestions, grammar corrections, and content optimization features to streamline the writing workflow. Whether you are a professional writer, student, or business owner, Siuuu.ai can help you elevate your writing skills and produce compelling content with ease.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Woebot Health is an AI-driven enterprise solution for mental health support, offering a digital companion that provides in-the-moment mental health support through interactive conversations and tools. The platform aims to increase access to mental health support, improve patient/member experience, and enhance business outcomes. Woebot Health utilizes rules-based conversations based on elements from Cognitive Behavioral Therapy (CBT), Interpersonal Psychotherapy (IPT), and Dialectical Behavioral Therapy (DBT), along with insights from clinical experts. It offers tools for emotional regulation, mood monitoring, and management, encouraging healthy lifestyle choices to help individuals cope with symptoms of anxiety and depression.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

CyanArrow is an AI-first help desk application designed for solopreneurs to supercharge their customer service with AI chatbots and ticketing system. The application aims to address the challenges faced by solopreneurs in providing 24/7 customer support, leading to service gaps and unhappy customers. CyanArrow offers features such as 24/7 quality support, instant FAQ responses, time and resource savings, efficiency boost, and ticket volume reduction. The application helps businesses enhance customer support, save time, and ultimately boost profits by leveraging AI technology.

Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.

Recontact is an AI-powered tool designed to help users analyze and gain insights from user calls efficiently. By leveraging AI technology, Recontact can process and extract valuable information from user conversations, enabling users to understand customer needs, identify trends, and generate detailed reports in a matter of minutes. The tool streamlines the process of listening to call transcripts, making affinity diagrams, and understanding customer requirements, saving users valuable time and effort. Recontact is best suited for early-stage founders, user research teams, and customer support teams looking to analyze user interviews, validate startup ideas, and improve customer interactions.

BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

Automation Anywhere is a leading provider of intelligent automation and process intelligence solutions. The company's platform combines robotic process automation (RPA), artificial intelligence (AI), and analytics to help organizations automate complex business processes, improve efficiency, and reduce costs. Automation Anywhere's platform is used by a wide range of organizations, including Fortune 500 companies and government agencies. The company has a global presence with offices in over 40 countries.

SunDevs is a custom software development company offering web, mobile, and AI solutions. They provide AI solutions for various industries, including Ecommerce, Cinema, and Telco. The company focuses on enhancing human roles through conversational AI, improving customer satisfaction, and boosting operational efficiency. SunDevs offers services such as chat and messaging, phone and voice solutions, app development, web development, and staff augmentation. Their AI chatbots provide 24/7 support, personalized interactions, and quick responses. The company's solutions aim to revolutionize customer support with AI-driven precision, simplifying complex processes and delivering human-like interactions.

Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Sintra is an AI-powered platform that offers a range of digital assistants to help with various tasks, from customer support and SEO to email marketing and data analysis. The platform aims to make work more enjoyable by providing efficient and effective AI helpers that can perform tasks on demand. Sintra's digital assistants are designed to streamline processes and improve productivity for individuals and businesses.

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Open-Lyrics is a Python library that transcribes voice files using faster-whisper and translates/polishes the resulting text into `.lrc` files in the desired language using LLM, e.g. OpenAI-GPT, Anthropic-Claude. It offers well preprocessed audio to reduce hallucination and context-aware translation to improve translation quality. Users can install the library from PyPI or GitHub and follow the installation steps to set up the environment. The tool supports GUI usage and provides Python code examples for transcription and translation tasks. It also includes features like utilizing context and glossary for translation enhancement, pricing information for different models, and a list of todo tasks for future improvements.

The Beta Machine Learning Toolkit is a package containing various algorithms and utilities for implementing machine learning workflows in multiple languages, including Julia, Python, and R. It offers a range of supervised and unsupervised models, data transformers, and assessment tools. The models are implemented entirely in Julia and are not wrappers for third-party models. Users can easily contribute new models or request implementations. The focus is on user-friendliness rather than computational efficiency, making it suitable for educational and research purposes.

Liger Kernel is a collection of Triton kernels designed for LLM training, increasing training throughput by 20% and reducing memory usage by 60%. It includes Hugging Face Compatible modules like RMSNorm, RoPE, SwiGLU, CrossEntropy, and FusedLinearCrossEntropy. The tool works with Flash Attention, PyTorch FSDP, and Microsoft DeepSpeed, aiming to enhance model efficiency and performance for researchers, ML practitioners, and curious novices.

Ragna is a RAG orchestration framework designed for managing workflows and orchestrating tasks. It provides a comprehensive set of features for users to streamline their processes and automate repetitive tasks. With Ragna, users can easily create, schedule, and monitor workflows, making it an ideal tool for teams and individuals looking to improve their productivity and efficiency. The framework offers extensive documentation, community support, and a user-friendly interface, making it accessible to users of all skill levels. Whether you are a developer, data scientist, or project manager, Ragna can help you simplify your workflow management and boost your overall performance.

The Codebase Context Specification (CCS) project aims to standardize embedding contextual information within codebases to enhance understanding for both AI and human developers. It introduces a convention similar to `.env` and `.editorconfig` files but focused on documenting code for both AI and humans. By providing structured contextual metadata, collaborative documentation guidelines, and standardized context files, developers can improve code comprehension, collaboration, and development efficiency. The project includes a linter for validating context files and provides guidelines for using the specification with AI assistants. Tooling recommendations suggest creating memory systems, IDE plugins, AI model integrations, and agents for context creation and utilization. Future directions include integration with existing documentation systems, dynamic context generation, and support for explicit context overriding.

MInference is a tool designed to accelerate pre-filling for long-context Language Models (LLMs) by leveraging dynamic sparse attention. It achieves up to a 10x speedup for pre-filling on an A100 while maintaining accuracy. The tool supports various decoding LLMs, including LLaMA-style models and Phi models, and provides custom kernels for attention computation. MInference is useful for researchers and developers working with large-scale language models who aim to improve efficiency without compromising accuracy.

Concierge is a versatile automation tool designed to streamline repetitive tasks and workflows. It provides a user-friendly interface for creating custom automation scripts without the need for extensive coding knowledge. With Concierge, users can automate various tasks across different platforms and applications, increasing efficiency and productivity. The tool offers a wide range of pre-built automation templates and allows users to customize and schedule their automation processes. Concierge is suitable for individuals and businesses looking to automate routine tasks and improve overall workflow efficiency.

Bee is an easy and high efficiency ORM framework that simplifies database operations by providing a simple interface and eliminating the need to write separate DAO code. It supports various features such as automatic filtering of properties, partial field queries, native statement pagination, JSON format results, sharding, multiple database support, and more. Bee also offers powerful functionalities like dynamic query conditions, transactions, complex queries, MongoDB ORM, cache management, and additional tools for generating distributed primary keys, reading Excel files, and more. The newest versions introduce enhancements like placeholder precompilation, default date sharding, ElasticSearch ORM support, and improved query capabilities.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

fAIr is an open AI-assisted mapping service developed by the Humanitarian OpenStreetMap Team (HOT) to improve mapping efficiency and accuracy for humanitarian purposes. It uses AI models, specifically computer vision techniques, to detect objects like buildings, roads, waterways, and trees from satellite and UAV imagery. The service allows OSM community members to create and train their own AI models for mapping in their region of interest and ensures models are relevant to local communities. Constant feedback loop with local communities helps eliminate model biases and improve model accuracy.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project facilitates sharing and exchanging technologies related to large model semantic cache through open-source collaboration.

Distilabel is a framework for synthetic data and AI feedback for AI engineers that require high-quality outputs, full data ownership, and overall efficiency. It helps you synthesize data and provide AI feedback to improve the quality of your AI models. With Distilabel, you can: * **Synthesize data:** Generate synthetic data to train your AI models. This can help you to overcome the challenges of data scarcity and bias. * **Provide AI feedback:** Get feedback from AI models on your data. This can help you to identify errors and improve the quality of your data. * **Improve your AI output quality:** By using Distilabel to synthesize data and provide AI feedback, you can improve the quality of your AI models and get better results.

Bee is an ORM framework that provides easy and high-efficiency database operations, allowing developers to focus on business logic development. It supports various databases and features like automatic filtering, partial field queries, pagination, and JSON format results. Bee also offers advanced functionalities like sharding, transactions, complex queries, and MongoDB ORM. The tool is designed for rapid application development in Java, offering faster development for Java Web and Spring Cloud microservices. The Enterprise Edition provides additional features like financial computing support, automatic value insertion, desensitization, dictionary value conversion, multi-tenancy, and more.

LabelLLM is an open-source data annotation platform designed to optimize the data annotation process for LLM development. It offers flexible configuration, multimodal data support, comprehensive task management, and AI-assisted annotation. Users can access a suite of annotation tools, enjoy a user-friendly experience, and enhance efficiency. The platform allows real-time monitoring of annotation progress and quality control, ensuring data integrity and timeliness.

Argilla is a collaboration platform for AI engineers and domain experts that require high-quality outputs, full data ownership, and overall efficiency. It helps users improve AI output quality through data quality, take control of their data and models, and improve efficiency by quickly iterating on the right data and models. Argilla is an open-source community-driven project that provides tools for achieving and maintaining high-quality data standards, with a focus on NLP and LLMs. It is used by AI teams from companies like the Red Cross, Loris.ai, and Prolific to improve the quality and efficiency of AI projects.

DevOpsGPT is an AI-driven software development automation solution that combines Large Language Models (LLM) with DevOps tools to convert natural language requirements into working software. It improves development efficiency by eliminating the need for tedious requirement documentation, shortens development cycles, reduces communication costs, and ensures high-quality deliverables. The Enterprise Edition offers features like existing project analysis, professional model selection, and support for more DevOps platforms. The tool automates requirement development, generates interface documentation, provides pseudocode based on existing projects, facilitates code refinement, enables continuous integration, and supports software version release. Users can run DevOpsGPT with source code or Docker, and the tool comes with limitations in precise documentation generation and understanding existing project code. The product roadmap includes accurate requirement decomposition, rapid import of development requirements, and integration of more software engineering and professional tools for efficient software development tasks under AI planning and execution.

ScaleLLM is a cutting-edge inference system engineered for large language models (LLMs), meticulously designed to meet the demands of production environments. It extends its support to a wide range of popular open-source models, including Llama3, Gemma, Bloom, GPT-NeoX, and more. ScaleLLM is currently undergoing active development. We are fully committed to consistently enhancing its efficiency while also incorporating additional features. Feel free to explore our **_Roadmap_** for more details. ## Key Features * High Efficiency: Excels in high-performance LLM inference, leveraging state-of-the-art techniques and technologies like Flash Attention, Paged Attention, Continuous batching, and more. * Tensor Parallelism: Utilizes tensor parallelism for efficient model execution. * OpenAI-compatible API: An efficient golang rest api server that compatible with OpenAI. * Huggingface models: Seamless integration with most popular HF models, supporting safetensors. * Customizable: Offers flexibility for customization to meet your specific needs, and provides an easy way to add new models. * Production Ready: Engineered with production environments in mind, ScaleLLM is equipped with robust system monitoring and management features to ensure a seamless deployment experience.

LitData is a tool designed for blazingly fast, distributed streaming of training data from any cloud storage. It allows users to transform and optimize data in cloud storage environments efficiently and intuitively, supporting various data types like images, text, video, audio, geo-spatial, and multimodal data. LitData integrates smoothly with frameworks such as LitGPT and PyTorch, enabling seamless streaming of data to multiple machines. Key features include multi-GPU/multi-node support, easy data mixing, pause & resume functionality, support for profiling, memory footprint reduction, cache size configuration, and on-prem optimizations. The tool also provides benchmarks for measuring streaming speed and conversion efficiency, along with runnable templates for different data types. LitData enables infinite cloud data processing by utilizing the Lightning.ai platform to scale data processing with optimized machines.

SheetCopilot is an assistant agent that manipulates spreadsheets by following user commands. It leverages Large Language Models (LLMs) to interact with spreadsheets like a human expert, enabling non-expert users to complete tasks on complex software such as Google Sheets and Excel via a language interface. The tool observes spreadsheet states, polishes generated solutions based on external action documents and error feedback, and aims to improve success rate and efficiency. SheetCopilot offers a dataset with diverse task categories and operations, supporting operations like entry & manipulation, management, formatting, charts, and pivot tables. Users can interact with SheetCopilot in Excel or Google Sheets, executing tasks like calculating revenue, creating pivot tables, and plotting charts. The tool's evaluation includes performance comparisons with leading LLMs and VBA-based methods on specific datasets, showcasing its capabilities in controlling various aspects of a spreadsheet.

Assists in enhancing StackStorm packs with new actions and features.

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OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

How to be a master of surprise plays and unconventional strategies in the bot lane as a support role.

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A helpful guide for WordPress users, offering tips and troubleshooting advice.

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Hamster Kombat Assistant is a knowledgeable and resourceful guide designed to assist users in navigating the Hamster Kombat ecosystem. This includes gathering and summarizing information, providing technical support, and offering insights into the game's blockchain integration and crypto aspects.

I provide a structured way of using AI to support teaching and learning. I use the the CHOICE method (i.e., Clarify, Harness, Originate, Iterate, Communicate, Evaluate) to ensure that your use of AI can help you meet your educational goals.

Dynamic English tutor with literary insights, creative writing support, and communication coaching.

Comprehensive essay support with documentary analysis

I simulate tough Customer Support scenarios for Agent Training.

Personalized musculoskeletal care guide with empathetic support.

A mental health consultant offering advice and support.

Specializing in Peppa Pig script-based echolalia support

A multilingual support chatbot for African teens in Europe, focusing on cultural sensitivity and empowerment.

By combining the expertise of top career coaches with advanced AI, our GPT helps you excel in interviews across various job functions and levels. We've also compiled the most practical tips for you | We value your experience, please contact [email protected] if you need support ❤️!

A Mindset Coach offering support and exercises from Cognitive Behavioral Therapy (CBT).

ADHD & Neurodiversity AI Coachbot for support and guidance.