Best AI tools for< escalate user queries >

Faye is a Web3 customer success helpdesk chatbot dashboard that aims to revolutionize Web3 customer support by automating, scaling, and optimizing customer success processes. Powered by a self-learning AI chatbot, Faye specializes in smart contracts troubleshooting, offering accurate and relevant solutions on-chain. With features like automated ticket handling, high user support capacity, and conversational AI capabilities, Faye provides a seamless and efficient customer support experience. The application also includes an all-in-one admin dashboard for task management and integrates with popular platforms like Discord for user convenience. Faye enables projects to automate responses, escalate queries to human agents, and enhance customer satisfaction through personalized interactions.

Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.

Gleen AI is a generative AI platform that provides highly accurate and capable customer success solutions. It combines the power of generative AI/ML with GPT-4 to deliver relevant and trustworthy answers to customer queries. Gleen AI can also perform automated actions, gather knowledge from various sources, and seamlessly integrate with existing customer support channels. By leveraging Gleen AI, businesses can enhance customer satisfaction, reduce response times, and streamline their customer support operations.

Pentest Copilot by BugBase is an ultimate ethical hacking assistant that guides users through each step of the hacking journey, from analyzing web apps to root shells. It eliminates redundant research, automates payload and command generation, and provides intelligent contextual analysis to help users avoid wasted time. The application excels at data extraction, privilege escalation, lateral movement, and cleaning up tracks post-penetration test. With features like secure VPN integration, total control over sessions, parallel command processing, and flexibility to run commands locally or in the cloud, Pentest Copilot offers a seamless and efficient hacking experience without the need for Kali Linux installation.

The website offers an AI tool called KnowledgeBot that helps businesses save time by providing expert-level responses to repetitive questions. It uses AI to quote directly from experts and content, eliminating the need for manual searching. KnowledgeBot can auto-resolve help requests, find collateral quickly, and discover popular queries from a dashboard. It also assists in capturing insights from informal chats and organizing new information efficiently.

Empy AI is a platform designed to detect and resolve team conflicts before they escalate and negatively impact the workplace. It looks after communication between employees in real-time, alerting to conflicts or exhaustion before they affect the team's emotional well-being. Powered by LLM and Bert, Empy AI offers intuitive management approaches to mitigate risks for growing teams and managers, such as missing conflicts, not enough support, misjudging emotions, burnout danger, and limited diversity. It provides systematic improvements in team emotional well-being by spotting conflicts early, analyzing data, measuring progress, making data-informed decisions, proactive problem-solving, and offering unbiased feedback.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

Bodt.io is a no-code AI conversational platform that allows users to create custom chatbots trained on their own data. The platform offers easy API integration, multi-platform compatibility, and quick deployment in minutes. Users can personalize their chatbots, facilitate conversations with AI nudges, transform interactions into leads, and seamlessly escalate to human support when needed. Bodt.io is trusted by users worldwide for its unmatched performance, 24/7 availability, and support for over 100 languages. The platform helps businesses reduce costs, provide round-the-clock customer support, and deliver accurate, human-like responses to enhance customer satisfaction.

Microsoft Copilot Studio is an end-to-end conversational AI platform that allows users to design intelligent, actionable, and connected AI assistants for employees and customers. Users can create custom copilots, design conversational applications using generative AI and large language models, and customize Copilot for Microsoft 365. The platform offers capabilities to build copilots, generate conversations, bring systems to life, control copilot responses, handle complex queries, and offer personalized interactions. It also enables users to expand copilot reach, extend line-of-business apps, and escalate conversations with human agents.

LLM-PowerHouse is a comprehensive and curated guide designed to empower developers, researchers, and enthusiasts to harness the true capabilities of Large Language Models (LLMs) and build intelligent applications that push the boundaries of natural language understanding. This GitHub repository provides in-depth articles, codebase mastery, LLM PlayLab, and resources for cost analysis and network visualization. It covers various aspects of LLMs, including NLP, models, training, evaluation metrics, open LLMs, and more. The repository also includes a collection of code examples and tutorials to help users build and deploy LLM-based applications.

OpenVINO™ AI Plugins for Audacity* are a set of AI-enabled effects, generators, and analyzers for Audacity®. These AI features run 100% locally on your PC -- no internet connection necessary! OpenVINO™ is used to run AI models on supported accelerators found on the user's system such as CPU, GPU, and NPU. * **Music Separation**: Separate a mono or stereo track into individual stems -- Drums, Bass, Vocals, & Other Instruments. * **Noise Suppression**: Removes background noise from an audio sample. * **Music Generation & Continuation**: Uses MusicGen LLM to generate snippets of music, or to generate a continuation of an existing snippet of music. * **Whisper Transcription**: Uses whisper.cpp to generate a label track containing the transcription or translation for a given selection of spoken audio or vocals.

Resolves customer disputes and escalates unresolved issues.

A specialized assistant for Helpdesk information of companies and organizations.