Best AI tools for< Customer Support >
20 - AI tool Sites
AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.
SupportLogic
SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.
Crisp
Crisp is an all-in-one AI-powered business messaging platform that centralizes teams, conversations, data, and knowledge in one place. It offers features like centralized inbox for inbound messages, knowledge base creation, CRM for customer data management, AI-powered automations, website chat widget, and multichannel campaigns. Crisp is designed to enhance customer support, marketing, and sales processes by providing personalized interactions and automating repetitive tasks.
Mava
Mava is a customer support platform that uses AI to help businesses manage their support operations. It offers a range of features, including a shared inbox, a Discord bot, and a knowledge base. Mava is designed to help businesses scale their support operations and improve their customer satisfaction.
LiveChatAI
LiveChatAI is an AI chatbot application that works with your data to provide interactive and personalized customer support solutions. It blends AI and human support to deliver dynamic and accurate responses, improving customer satisfaction and reducing support volume. With features like AI Actions, custom question & answers, and content import, LiveChatAI offers a seamless integration for businesses across various platforms and languages. The application is designed to be user-friendly, requiring no AI expertise, and offers instant localization in 95 languages.
Forethought
Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.
SupportLogic
SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.
SiteSpeakAI
SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.
JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.
Molin AI
Molin AI is an advanced AI tool designed to revolutionize customer support in e-commerce. It offers a wide range of features such as product recommendations, multilingual support, content creation, customer analytics, and business copilot assistance. Molin uses state-of-the-art AI technology to provide accurate and instant solutions to customer queries, generate product descriptions, and create marketing content in multiple languages. The tool is highly versatile, integrating seamlessly with various e-commerce platforms and websites. Molin aims to streamline support processes, increase sales, and enhance the overall customer experience.
DenserAI
DenserAI is an AI-powered chatbot application designed to be integrated into websites to enhance customer support, lead generation, and conversions. It offers powerful AI features such as intelligent search and chat systems, precise answers with source citations, advanced search functionality, and seamless integration with various platforms. DenserAI aims to provide efficient and scalable solutions for businesses to improve customer satisfaction, save operational costs, generate leads, and boost sales.
Fini
Fini is an AI application that turns your knowledge base into an AI chat in just 2 minutes. It helps businesses supercharge their customer support by resolving 70% of customer questions with AI agents, saving costs, and keeping customers happy. Fini securely integrates with private data and provides AI agents ready 24/7 to solve customer queries on platforms like Zendesk, Slack, and Discord. It also helps growth teams at PLG companies identify reasons for churn and deliver personalized experiences to retain existing customers.
Open
Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.
ChatFlow
ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.
DevRev
DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.
Context
Context is an AI-powered chat platform designed to transform your existing knowledge base into a 24/7 tech support bot. It offers smart, automated responses to inquiries, eliminates repetition, automates replies to FAQs, and helps you understand user queries for product enhancement. With features like GPT-4 enabled responses, multi-source data import, teammate collaboration, and response ranking, Context aims to streamline customer support processes and enhance user experience.
QuestWiz
QuestWiz is an AI-powered customer support agent designed for small and medium-sized businesses. It provides a personalized AI assistant that learns from your website and files to become an expert on your business within minutes. The tool enables you to instantly answer visitor's questions 24/7 without the need for AI or coding expertise. QuestWiz allows you to create a unique AI chatbot that matches your business branding and provides spot-on answers with your brand's personality. It helps automate common customer questions, offers self-service options, and ensures your customers receive assistance round the clock.
My AskAI
My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.
Chatmate
Chatmate is an AI Customer Support platform that offers AI chatbots to instantly resolve 80% of support queries. It allows users to create custom AI chatbots tailored to their business and customers, providing fast and accurate responses. The platform enables customization of chatbot widgets, tracking of AI insights, and offers comprehensive analytics to enhance customer experience. Chatmate ensures engaging and authentic conversations, intuitive engagement with customers, model customization, and trustworthy responses. It provides simple pricing plans suitable for businesses of all sizes.
SupBot
SupBot is an AI-powered support solution that enables businesses to handle customer support instantly. It offers the ability to train and deploy AI support bots with ease, allowing for seamless integration into any website. With a user-friendly interface, SupBot simplifies the process of setting up and customizing support bots to meet specific requirements. The platform is designed to enhance customer service efficiency and streamline communication processes through the use of AI technology.
20 - Open Source AI Tools
crosspublic
Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.
Riona-AI-Agent
Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.
java-ai-playground
This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.
tiledesk-server
Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com
bytedesk
Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.
mahilo
Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.
webwhiz
WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].
btp-cap-genai-rag
This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.
ai-playground
The ai-playground repository contains code from tutorials presented on the Code AI with Rok YouTube channel. It includes tutorials on using the OpenAI Assistants API v1 beta to build personal math tutors, customer support chatbots, and more. Additionally, there are tutorials on using Gemini Pro API, Snowflake Cortex LLM functions, LlamaIndex chat streaming app, Fetch.ai uAgents, Milvus Standalone, spaCy for NER, and more. The repository aims to provide practical examples and guides for developers interested in AI-related projects and tools.
WaveRobloxExecutor
Wave Executor is a cutting-edge script executor tailored for Roblox enthusiasts, offering AI integration for seamless script development, ad-free premium features, and 24/7 customer support. It enhances your Roblox gameplay experience by providing a wide range of features to take your gameplay to new heights.
eShopSupport
eShopSupport is a sample .NET application showcasing common use cases and development practices for building AI solutions in .NET, specifically Generative AI. It demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. The application includes support for text classification, sentiment analysis, text summarization, synthetic data generation, and chat bot interactions. It also showcases development practices such as developing solutions locally, evaluating AI responses, leveraging Python projects, and deploying applications to the Cloud.
webots
Webots is an open-source robot simulator that provides a complete development environment to model, program, and simulate robots, vehicles, and mechanical systems. It was originally designed at EPFL in 1996 and further developed and commercialized by Cyberbotics since 1998. Webots was open-sourced in December 2018 and continues to be developed by Cyberbotics with paid customer support, training, and consulting services for industry and academic research projects.
pipecat
Pipecat is an open-source framework designed for building generative AI voice bots and multimodal assistants. It provides code building blocks for interacting with AI services, creating low-latency data pipelines, and transporting audio, video, and events over the Internet. Pipecat supports various AI services like speech-to-text, text-to-speech, image generation, and vision models. Users can implement new services and contribute to the framework. Pipecat aims to simplify the development of applications like personal coaches, meeting assistants, customer support bots, and more by providing a complete framework for integrating AI services.
Airport_VPN_monthly
This repository provides recommendations for VPN services, specifically focusing on bypassing internet restrictions and accessing blocked content. It includes information on various VPN providers, their pricing, available locations, protocols, and additional features. Users can find details on high-speed, stable, and cost-effective VPN options to suit their needs, along with tips for selecting multiple providers for backup purposes. The repository aims to guide users, especially beginners, in choosing VPN services that offer good value, stability, and customer support.
ai-collective-tools
ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.
Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.
tiledesk-dashboard
Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.
design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.
obsei
Obsei is an open-source, low-code, AI powered automation tool that consists of an Observer to collect unstructured data from various sources, an Analyzer to analyze the collected data with various AI tasks, and an Informer to send analyzed data to various destinations. The tool is suitable for scheduled jobs or serverless applications as all Observers can store their state in databases. Obsei is still in alpha stage, so caution is advised when using it in production. The tool can be used for social listening, alerting/notification, automatic customer issue creation, extraction of deeper insights from feedbacks, market research, dataset creation for various AI tasks, and more based on creativity.
pipecat-flows
Pipecat Flows is a framework designed for building structured conversations in AI applications. It allows users to create both predefined conversation paths and dynamically generated flows, handling state management and LLM interactions. The framework includes a Python module for building conversation flows and a visual editor for designing and exporting flow configurations. Pipecat Flows is suitable for scenarios such as customer service scripts, intake forms, personalized experiences, and complex decision trees.
20 - OpenAI Gpts
Customer Support Assistant
Expert in crafting empathetic, professional emails for customer support.
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
BestBuy Deals
Assists with Best Buy related queries on deals, locations, and customer support.
Swifty Chatbot
Chat with Taylor, offering friendly and supportive responses to her Swifties
Returns
Expert in product return policies and consumer rights, with a focus on clarity and support.
JetBlue Concierge
JetBlue Airlines Expert With Years In Customer Service, Providing Friendly, Accurate Flight Info.
AIKIARA
I'm AIKIARA, your new AI assistant. Feel free to ask: ✨Professional development 🔍 In-depth research 🎨 Creative ideas 📚 Educational Insights 💡Tech support, and much more.🌟
Roster Assistant
Assist employees at Roster in creating marketing copy, features, support docs, and more.
LightingGPT
(EN) LightingGPT is an innovative AI system created by Lightinology. It specifically designed to answer a wide range of questions about lighting and optics. It supports multiple languages. (中) LightingGPT是由Lightinology創建的人工智能系統,專門設計來解答有關照明和光學的各種問題。支援各國語言。
World Class Online Salesman
Upload and image and get an instant listing. Expert in eBay sales, assists with listing creation. All major platforms supported. Sell your items with just a picture! EBAY API coming soon.