Best AI tools for< Customer & Operations Teams >
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20 - AI tool Sites
100 Minds
100 Minds is an AI-powered platform that focuses on turning learning into practice through role play, instant feedback, leadership mentoring, and measurable impact. The platform offers conversational AI practice to develop critical human skills applicable to various roles such as leadership, sales, operations, and individual contributions. It addresses the systemic problem of lack of real-world practice in learning and emphasizes the importance of building skills through practice, feedback, and repetition in context. 100 Minds provides a safe space to fail and retry, instant in-the-moment feedback, and scalable practice experiences across locations and shifts. It aims to improve skills through real scenarios, actionable feedback, and measurable progress at individual and organizational levels.
Turtle
Turtle is an AI-powered customer service chatbot that offers a comprehensive CRM platform for businesses. It enables teams to cover the entire customer journey, collaborate seamlessly, and manage various tasks such as live chat, support tickets, sales funnel, and product analytics on a single platform. With features like secure data storage, cost reduction, and improved customer retention, Turtle aims to streamline customer service operations and enhance user experience.
TheLoops
TheLoops is an AI platform designed for Customer Experience (CX) operations, offering a range of AI-powered solutions to enhance agent efficiency, improve customer satisfaction, and streamline processes. The platform integrates with various applications, provides predictive analytics, automates tasks, and offers real-time insights to optimize CX operations. TheLoops is trusted by leading SaaS companies and aims to redefine processes, empower teams, and transform outcomes with efficiency.
SunDevs
SunDevs is an AI application that focuses on solving business problems to provide exceptional customer experiences. The application offers various AI solutions, features, and resources to help businesses in different industries enhance their operations and customer interactions. SunDevs utilizes AI technology, such as chatbots and virtual assistants, to automate and scale business processes, leading to improved efficiency and customer satisfaction.
JustReply
JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.
Vindey
Vindey is an industry-leading AI-powered CRM platform designed for property management and sales solutions. It offers real-time smart suggestions, automation features, and intelligent sales automation to transform customer experiences. Vindey handles the entire sales pipeline, from lead qualification to deal closing, while providing personalized interactions and seamless lead management. The platform also offers AI-powered payment insights, workflow automation, and tailored solutions for various industries, such as sales, healthcare, real estate, education, and manufacturing.
Front
Front is an AI-powered platform designed to enhance customer service and operational efficiency. It offers a comprehensive suite of tools for managing shared inboxes, live chat support, team collaboration, AI chatbots, knowledge base management, workflow automation, integrations, and analytics. Front caters to various industries such as technology, financial services, logistics, manufacturing, professional services, and travel, providing solutions for customer service, operations, inbound sales, account management, and success. The platform aims to deliver exceptional customer experiences at scale by leveraging real-time collaboration, automation, and AI capabilities.
Supervity
Supervity is an AI application that empowers businesses to scale operations, optimize efficiency, and achieve transformative growth with intelligent automation. It offers a range of AI agents for various industries and functions, such as finance, HR, IT, customer service, and more. Supervity's AI agents help streamline processes, automate tasks, and enhance decision-making across different business sectors.
Sybill
Sybill is an AI-powered personal assistant designed specifically for sales teams. It uses advanced natural language processing (NLP) and machine learning algorithms to analyze sales conversations, identify key insights, and automate tasks. With Sybill, sales teams can save time, improve productivity, and close more deals.
Tettra
Tettra is an AI-powered knowledge management system designed to help companies curate internal information into a knowledge base, instantly answer team questions using AI in Slack or the app, save reusable answers with automation, and facilitate knowledge verification and approval. It streamlines knowledge sharing, reduces repetitive questions, and enhances team productivity.
theGist
theGist is an AI-driven platform that empowers revenue teams by providing real-time insights and transforming complex workflows into seamless experiences. It helps businesses turn scattered data into growth opportunities, improve observability, speed, relationship management, and quality of interactions. With a focus on cutting through the noise and surfacing critical information, theGist enables teams to act faster, smarter, and with confidence, ultimately driving revenue growth.
Yess
Yess is an AI Sales Engagement Platform designed to empower sales teams by facilitating collaborative outreach efforts with the help of AI technology. It enables seamless orchestration of outreach from internal experts, executives, and peers to drive pipeline growth. Yess leverages AI to match prospects with the most suitable team members, streamline approval workflows, and enhance multi-channel sequences for efficient engagement. The platform aims to address the challenges of low response rates, underutilization of non-SDRs, and non-scalable pipeline collaboration motions in sales processes.
DIMA AI
DIMA AI is a unified AI platform designed for teams to streamline their everyday tasks by providing a centralized hub for various AI tools and applications. The platform offers smart team management, full transparency, and effortless scalability, enabling users to access cutting-edge AI technologies, collaborate efficiently, and achieve comprehensive results without the need for multiple subscriptions or complex operations. With a focus on security, privacy, and cost-effectiveness, DIMA AI empowers teams across different departments to leverage AI power effectively and stay ahead in the rapidly evolving landscape of artificial intelligence.
Guru
Guru is an AI-powered enterprise search, intranet, and wiki platform that helps companies connect their collective knowledge and streamline information retrieval. It offers comprehensive features such as AI-driven company knowledge search, customizable employee engagement hub, automated centralized knowledge base, and integrations with existing workflows. Guru's zero-data retention policy, private AI models, and role-based access control ensure data security and privacy. The platform caters to various industries and teams, providing tailored solutions for human resources, operations, IT, product engineering, customer support, sales, marketing, and learning & development.
Salesloft
Salesloft is an AI-powered revenue orchestration platform that guides go-to-market teams to take the right actions for optimal outcomes. It helps in delighting customers, maximizing revenue, and increasing lifetime value. The platform offers solutions for sales engagement, pipeline management, forecasting, buyer engagement, and revenue challenges. Salesloft is trusted by over 5,000 sales teams worldwide to enhance the customer lifecycle, eliminate complexity, and drive predictability in revenue generation.
SMS-iT
SMS-iT is an advanced Agentic AI CRM + ERP platform designed for Sales, Marketing, and Management. It offers 60+ AI-driven modules, 500,000 free verified leads monthly, and official Google Cloud partnership. With features like AI-driven lead generation, adaptive workflows, and seamless deal closures, SMS-iT empowers businesses to scale effortlessly. The platform integrates AI technology from Gemini & Open-AI to redefine customer relationships, automate critical processes, and optimize operations. SMS-iT is trusted by over 21,000 businesses worldwide for its intelligent platform that drives growth and success.
BigPanda
BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.
Toplyne
Toplyne is an AI workspace for marketing automations that helps businesses in India leverage the latest market trends and emerging technologies to enhance their brand presence. The platform offers a range of AI-powered features such as Auto-stitch, AI Lead Scoring, Real-time MQL scoring, Identity Graph Filters, and Live Enrichment to streamline marketing operations and improve customer engagement. Toplyne enables users to target specific audiences, automate marketing tasks, and optimize conversion rates through data-driven insights and personalized strategies. With a focus on product-led growth, the platform is designed to help businesses drive user conversion and revenue growth effectively.
QueryPal
QueryPal is an AI chatbot application designed to provide better and faster answers for teams by leveraging AI technology trained on company documents. It helps in resolving repetitive questions instantly, ensuring accurate and contextualized results. The application allows users to create personalized AI chatbots for each team in minutes, with customization options for document access, chatbot admins, and tone. QueryPal offers unlimited connections to various platforms like Slack, Microsoft Teams, Google Drive, and more, making it a versatile tool for team communication and knowledge management.
Formaloo
Formaloo is an AI-powered survey maker that allows users to create engaging surveys with AI technology. It offers a no-code survey software built for marketing and HR teams, enabling users to create, share, and analyze online surveys, questionnaires, and assessments. Formaloo provides enterprise-grade marketing tools for market and product research, as well as workforce performance management solutions. Users can customize surveys, dashboards, and communication tools to streamline operations and improve customer engagement. With over 25,000 businesses in 30+ countries trusting Formaloo, the platform empowers teams to gather insights, automate tasks, and collaborate efficiently.
0 - Open Source Tools
20 - OpenAI Gpts
Customer Service Process Improvement Advisor
Optimizes business operations through process enhancements.
Customer Feedback Management Advisor
Facilitates customer satisfaction through effective feedback management.
Do you want fries with that?
This GPT is designed to act as a fast food customer service manager, analyzing customer feedback and crafting appropriate responses for both the customer and the employee(s) involved.
RevOpsCharlie
Expert in RevOpsCharlie's workshops, adapting to user responses for personalized guidance.
Find Your Terminal
A specialist in recognizing flight tickets and providing terminal information.
PragmaPilot - A Generative AI Use Case Generator
Show me your job description or just describe what you do professionally, and I'll help you identify high value use cases for AI in your day-to-day work. I'll also coach you on simple techniques to get the best out of ChatGPT.
Lean Six Sigma Guide
Lean Six Sigma expert for operational excellence and project management.
Genetic Lifeform and Disk Operating System
Sarcastic GLaDOS in a multilingual assistant role.
Instruction Assistant Operating Director
Full step by step guidance and copy & paste text for developing assistants with specific use cases.
CleanBiz Mentor
A mentor for janitorial entrepreneurs offering guidance for scaling cleaning businesses.
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
Customer Journey Composer
Un aiuto nella costruzione della Customer Journey del tuo cliente
Customer Journey Mapping Advisor
Analyzes and enhances customer's journey across all touchpoints.