unSkript

unSkript

Transforming IT Support with Agentic AI

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unSkript is an Agentic Gen AI platform designed for IT support. It proactively performs health checks, intelligently correlates signals, diagnoses and fixes customer issues. The platform transforms reactive issue detection into proactive product health checks by leveraging AI to identify and resolve issues before they escalate. With features like automated RCA, generative AI-based remediation, and always-on health checks, unSkript aims to minimize downtime and increase first-call resolution rates for software teams.

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Features

Advantages

  • Minimize downtime
  • Increase first-call resolution rates
  • Focus on strategic tasks
  • Automated root cause analysis
  • Continuous learning and improvement

Disadvantages

  • Dependency on AI accuracy
  • Initial learning curve for users
  • Potential for over-reliance on AI

Frequently Asked Questions

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