Unless
Unlock your knowledge with generative AI
Unless is a conversational AI platform that helps organizations unlock their knowledge and provide better customer support. With Unless, you can train an AI model with your own knowledge base, documents, or website, and then let your customers or team engage in conversations with the AI through various channels. Unless is designed to be easy to use, even for non-technical staff, and it offers a variety of features to help you get the most out of your AI model.
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Features
- Train your AI model with your own knowledge base, documents, or website
- Let your customers or team engage in conversations with the AI through various channels
- Use AI to automate customer support tasks
- Provide your customers with self-service support
- Get insights from your AI model to improve your customer support
Advantages
- Improved customer satisfaction
- Reduced customer support costs
- Increased employee productivity
- Improved knowledge sharing
- Faster time to resolution
Disadvantages
- Can be expensive to implement
- May not be suitable for all businesses
- Requires a lot of data to train the AI model
Frequently Asked Questions
-
Q:What is Unless?
A:Unless is a conversational AI platform that helps organizations unlock their knowledge and provide better customer support. -
Q:How does Unless work?
A:You can think of Unless as a human-like interface between your documentation and the channels that your users, customers, or your team like to use. -
Q:Do I need technical skills to use Unless?
A:No, Unless is designed to be easy to use, even for non-technical staff. -
Q:Is the Unless AI unbiased?
A:The responses of our AI models depend entirely and only on the sources that your organization uses to train them. -
Q:How does Unless ensure data privacy?
A:Our platform has built-in constraints to prevent personal data leakage.
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