Level AI
Unlock the Power of AI in Customer Service
Description:
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.
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Features
- End-to-end CX quality, intelligence and automation offering
- Augment and automate manual workflows
- Secure, Customizable Generative AI
- Real time intelligence
- Actionable, proactive insights
Advantages
- 3X better call selection
- 5-10X faster reviews
- Real time answers to customer questions
- Custom scorecards and AI analytics in one integrated view
- Integrates seamlessly with existing tools
Disadvantages
- Can be expensive
- May require some technical expertise to implement
- May not be suitable for all businesses
Frequently Asked Questions
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Q:What is Level AI?
A:Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. -
Q:What are the benefits of using Level AI?
A:Level AI's solutions can help businesses improve customer experience, increase efficiency, and reduce costs. -
Q:Who are Level AI's customers?
A:Level AI's customers include some of the world's leading customer service organizations, such as Brex and ezCater. -
Q:How much does Level AI cost?
A:Level AI's pricing is based on a number of factors, including the number of users, the number of calls being analyzed, and the level of support required. -
Q:How do I get started with Level AI?
A:You can request a demo or sign up for a free trial on Level AI's website.
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