Best AI tools for< Analyze Call Recordings >
20 - AI tool Sites
Level AI
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.
Smarter Sales
Smarter Sales is a sales call data management and automation tool that helps businesses streamline their sales processes, improve performance metrics, and save time. It integrates with popular video conferencing platforms like Zoom, Teams, and Meets to automatically pull call recordings for analysis. The tool also automates CRM data entry, providing instant, personalized feedback post-call. Managers can access detailed performance dashboards and summarized email reports to make data-driven coaching decisions. Smarter Sales is fully customizable, allowing businesses to set their own CRM data preferences and extract specific data from each call. The tool also offers personalized AI learning materials and stunning chart creation capabilities to help businesses better understand their sales data and improve their sales strategies.
Allego Conversation Intelligence
Allego Conversation Intelligence is an AI-powered platform that helps revenue teams enhance performance and revenue by analyzing sales conversations. The platform enables users to capture, review, coach, and share valuable insights from conversations with customers. It leverages AI-driven analysis to reveal successful outcomes and provides data-driven performance coaching to improve sales performance. Allego Conversation Intelligence allows users to search, filter, and leverage call intelligence to uncover key moments that impact revenue. Trusted by top companies, the platform offers integrations with existing systems and resources for modern sales teams.
JustCall
JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.
Had-a Call
Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.
Cald AI
Cald AI is an AI-powered conversational agent application that revolutionizes business phone communication. It offers lifelike, smart, and turbocharged AI technology for efficient and human-like interactions. With advanced AI tech, seamless interruptions handling, ultra-low latency, real-time analytics, and instant call transfers, Cald AI ensures unmatched conversational experiences. It also provides voicemail recognition, text message integration, multilingual support, and scalability for enhanced customer interactions and business growth.
Klipy
Klipy is an AI-powered CRM platform that offers a comprehensive solution for managing all aspects of revenue growth. From automating manual tasks to providing insights through AI analytics, Klipy helps businesses streamline their sales processes and enhance customer relationships. The platform is designed to enrich, log, and organize deal flows, while also offering features like call analytics, playbooks, and pipeline orchestration. Klipy is trusted by various companies and is known for its security measures, ensuring data protection through encryption and anonymization. With a focus on growth operations management, Klipy aims to simplify the sales enablement process and improve customer loyalty.
Capacity
Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.
CallCare
CallCare is an AI-driven application designed to provide peace of mind for users concerned about the mental wellness of their elderly loved ones. The platform allows users to schedule intelligent calls to monitor the well-being of their loved ones, analyze call details with advanced analytics, and track mental wellness metrics through detailed reports. With a focus on mimicking human interaction, CallCare offers a secure and private environment for engaging conversations that aim to detect any mental wellness decline early on.
Infinity Call Analytics Software
Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.
Pitch Patterns
Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.
Parity
Parity is the world's first AI SRE tool designed to assist on-call engineers working with Kubernetes. It acts as the first line of defense by conducting investigations, determining root causes, and suggesting remediation before the engineer even opens their laptop. With features like Root Cause Analysis in Seconds, Intelligent Runbook Execution, and the ability to chat directly with the cluster, Parity streamlines incident response and enhances operational efficiency.
Qualint
Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.
My AI Front Desk
My AI Front Desk is a virtual receptionist software designed for small businesses to automate scheduling and Q&A over the phone. It acts as a 24/7 phone receptionist, answering calls, scheduling appointments, and providing information about the business. The AI receptionist is tailored to understand the specific needs of each business, offering features like sending texts, capturing missed calls, and providing advanced analytics. With My AI Front Desk, businesses can enhance customer interactions and streamline their phone reception process efficiently.
Investiment.io
Investiment.io is a financial news and data platform that uses AI to help investors make better decisions. The platform provides access to real-time news, earnings transcripts, and financial data, as well as AI-powered insights and analysis. Investiment.io is designed to help investors of all levels, from beginners to experienced professionals.
NICE CXone
NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.
AlphaResearch
AlphaResearch is an AI-powered search engine and research platform for investors. It provides access to millions of global filings, transcripts, press releases, and reports, and uses machine learning and NLP techniques to extract insights from text data. AlphaResearch helps investors save time on research, understand market sentiment, and make better investment decisions.
Cresta AI
Cresta AI is a generative AI platform built for the contact center and trained on your data. It provides a suite of products that use AI to improve contact center performance, including Conversation Intelligence, Agent Assist, Knowledge Assist, and Virtual Agent. Cresta AI is used by leading companies in a variety of industries, including financial services, healthcare, and retail.
EarningsCall.ai
EarningsCall.ai is an AI-powered application that provides stock earnings call summaries and insights, helping users save time and increase productivity in equity research. The tool summarizes earnings call insights into Guidance, Strategic Updates, Risk, and Tweet, offering a personalized Q&A section for users. Testimonials highlight the tool's ability to provide key facts and strategic highlights from company earnings, making it easier to monitor multiple companies at once. EarningsCall.ai acts as a virtual CFO/CEO bot, assisting users in understanding company trends, priorities, and business challenges.
ProspectEdge
ProspectEdge is an AI-powered sales tool designed for B2B teams. It provides valuable insights and data-driven recommendations to enhance sales strategies and improve customer engagement. By leveraging artificial intelligence, ProspectEdge helps businesses identify potential leads, understand customer behavior, and optimize sales processes. With its advanced algorithms and predictive analytics, the tool empowers sales professionals to make informed decisions and drive revenue growth.
20 - Open Source AI Tools
amazon-transcribe-live-call-analytics
The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.
ha-llmvision
LLM Vision is a Home Assistant integration that allows users to analyze images, videos, and camera feeds using multimodal LLMs. It supports providers such as OpenAI, Anthropic, Google Gemini, LocalAI, and Ollama. Users can input images and videos from camera entities or local files, with the option to downscale images for faster processing. The tool provides detailed instructions on setting up LLM Vision and each supported provider, along with usage examples and service call parameters.
free-for-life
A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL
ClickHouse
ClickHouse is an open-source column-oriented database management system that allows generating analytical data reports in real-time. It offers quick high-level overview, tutorials, documentation, video content, real-time chat support, and various events for users. The tool is designed for real-time analytics and data reporting tasks, providing a scalable and efficient solution for managing analytical data.
Awesome-Chinese-LLM
Analyze the following text from a github repository (name and readme text at end) . Then, generate a JSON object with the following keys and provide the corresponding information for each key, ,'for_jobs' (List 5 jobs suitable for this tool,in lowercase letters), 'ai_keywords' (keywords of the tool,in lowercase letters), 'for_tasks' (list of 5 specific tasks user can use this tool to do,in less than 3 words,Verb + noun form,in daily spoken language,in lowercase letters).Answer in english languagesname:Awesome-Chinese-LLM readme:# Awesome Chinese LLM ![](https://awesome.re/badge.svg) ![Awesome-Chinese-LLM](src/icon.png) An Awesome Collection for LLM in Chinese 收集和梳理中文LLM相关 ![GitHub stars](https://img.shields.io/github/stars/HqWu-HITCS/Awesome-Chinese-LLM.svg?style=popout-square) ![GitHub issues](https://img.shields.io/github/issues/HqWu-HITCS/Awesome-Chinese- LLM.svg?style=popout-square) ![GitHub forks](https://img.shields.io/github/forks/HqWu-HITCS/Awesome-Chinese- LLM.svg?style=popout-square) 自ChatGPT为代表的大语言模型(Large Language Model, LLM)出现以后,由于其惊人的类通用人工智能(AGI)的能力,掀起了新一轮自然语言处理领域的研究和应用的浪潮。尤其是以ChatGLM、LLaMA等平民玩家都能跑起来的较小规模的LLM开源之后,业界涌现了非常多基于LLM的二次微调或应用的案例。本项目旨在收集和梳理中文LLM相关的开源模型、应用、数据集及教程等资料,目前收录的资源已达100+个! 如果本项目能给您带来一点点帮助,麻烦点个⭐️吧~ 同时也欢迎大家贡献本项目未收录的开源模型、应用、数据集等。提供新的仓库信息请发起PR,并按照本项目的格式提供仓库链接、star数,简介等相关信息,感谢~
screen-pipe
Screen-pipe is a Rust + WASM tool that allows users to turn their screen into actions using Large Language Models (LLMs). It enables users to record their screen 24/7, extract text from frames, and process text and images for tasks like analyzing sales conversations. The tool is still experimental and aims to simplify the process of recording screens, extracting text, and integrating with various APIs for tasks such as filling CRM data based on screen activities. The project is open-source and welcomes contributions to enhance its functionalities and usability.
llmware
LLMWare is a framework for quickly developing LLM-based applications including Retrieval Augmented Generation (RAG) and Multi-Step Orchestration of Agent Workflows. This project provides a comprehensive set of tools that anyone can use - from a beginner to the most sophisticated AI developer - to rapidly build industrial-grade, knowledge-based enterprise LLM applications. Our specific focus is on making it easy to integrate open source small specialized models and connecting enterprise knowledge safely and securely.
skyvern
Skyvern automates browser-based workflows using LLMs and computer vision. It provides a simple API endpoint to fully automate manual workflows, replacing brittle or unreliable automation solutions. Traditional approaches to browser automations required writing custom scripts for websites, often relying on DOM parsing and XPath-based interactions which would break whenever the website layouts changed. Instead of only relying on code-defined XPath interactions, Skyvern adds computer vision and LLMs to the mix to parse items in the viewport in real-time, create a plan for interaction and interact with them. This approach gives us a few advantages: 1. Skyvern can operate on websites it’s never seen before, as it’s able to map visual elements to actions necessary to complete a workflow, without any customized code 2. Skyvern is resistant to website layout changes, as there are no pre-determined XPaths or other selectors our system is looking for while trying to navigate 3. Skyvern leverages LLMs to reason through interactions to ensure we can cover complex situations. Examples include: 1. If you wanted to get an auto insurance quote from Geico, the answer to a common question “Were you eligible to drive at 18?” could be inferred from the driver receiving their license at age 16 2. If you were doing competitor analysis, it’s understanding that an Arnold Palmer 22 oz can at 7/11 is almost definitely the same product as a 23 oz can at Gopuff (even though the sizes are slightly different, which could be a rounding error!) Want to see examples of Skyvern in action? Jump to #real-world-examples-of- skyvern
screenpipe
24/7 Screen & Audio Capture Library to build personalized AI powered by what you've seen, said, or heard. Works with Ollama. Alternative to Rewind.ai. Open. Secure. You own your data. Rust. We are shipping daily, make suggestions, post bugs, give feedback. Building a reliable stream of audio and screenshot data, simplifying life for developers by solving non-trivial problems. Multiple installation options available. Experimental tool with various integrations and features for screen and audio capture, OCR, STT, and more. Open source project focused on enabling tooling & infrastructure for a wide range of applications.
modelfusion
ModelFusion is an abstraction layer for integrating AI models into JavaScript and TypeScript applications, unifying the API for common operations such as text streaming, object generation, and tool usage. It provides features to support production environments, including observability hooks, logging, and automatic retries. You can use ModelFusion to build AI applications, chatbots, and agents. ModelFusion is a non-commercial open source project that is community-driven. You can use it with any supported provider. ModelFusion supports a wide range of models including text generation, image generation, vision, text-to-speech, speech-to-text, and embedding models. ModelFusion infers TypeScript types wherever possible and validates model responses. ModelFusion provides an observer framework and logging support. ModelFusion ensures seamless operation through automatic retries, throttling, and error handling mechanisms. ModelFusion is fully tree-shakeable, can be used in serverless environments, and only uses a minimal set of dependencies.
gp.nvim
Gp.nvim (GPT prompt) Neovim AI plugin provides a seamless integration of GPT models into Neovim, offering features like streaming responses, extensibility via hook functions, minimal dependencies, ChatGPT-like sessions, instructable text/code operations, speech-to-text support, and image generation directly within Neovim. The plugin aims to enhance the Neovim experience by leveraging the power of AI models in a user-friendly and native way.
cogai
The W3C Cognitive AI Community Group focuses on advancing Cognitive AI through collaboration on defining use cases, open source implementations, and application areas. The group aims to demonstrate the potential of Cognitive AI in various domains such as customer services, healthcare, cybersecurity, online learning, autonomous vehicles, manufacturing, and web search. They work on formal specifications for chunk data and rules, plausible knowledge notation, and neural networks for human-like AI. The group positions Cognitive AI as a combination of symbolic and statistical approaches inspired by human thought processes. They address research challenges including mimicry, emotional intelligence, natural language processing, and common sense reasoning. The long-term goal is to develop cognitive agents that are knowledgeable, creative, collaborative, empathic, and multilingual, capable of continual learning and self-awareness.
Azure-OpenAI-demos
Azure OpenAI demos is a repository showcasing various demos and use cases of Azure OpenAI services. It includes demos for tasks such as image comparisons, car damage copilot, video to checklist generation, automatic data visualization, text analytics, and more. The repository provides a wide range of examples on how to leverage Azure OpenAI for different applications and industries.
20 - OpenAI Gpts
CDR Guru
To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.
CDR
Explore call detail records (CDR) for a variety of PBX platforms including Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.
Data Herald -Historical Parallel-Identifier
Call me Data- I draw historical parallels to your queries // An education tool // "Nothing new under the sun"
Phish or No Phish Trainer
Hone your phishing detection skills! Analyze emails, texts, and calls to spot deception. Become a security pro!
Earnings Analyzer
I assist you in understanding the details of a company's financial results based on provided earnings data. If you have an earnings report you'd like me to analyze, feel free to share it, and I'll provide detailed insights and interpretations!
Chief Operating Officer
A formal, businesslike virtual COO, using business jargon in expert advice.
Wowza Bias Detective
I analyze cognitive biases in scenarios and thoughts, providing neutral, educational insights.
Art Engineer
Analyze and reverse engineer images. Receive style descriptions and image re-creation prompts.
Stock Market Analyst
I read and analyze annual reports of companies. Just upload the annual report PDF and start asking me questions!
Good Design Advisor
As a Good Design Advisor, I provide consultation and advice on design topics and analyze designs that are provided through documents or links. I can also generate visual representations myself to illustrate design concepts.
History Perspectives
I analyze historical events, offering insights from multiple perspectives.
Automated Knowledge Distillation
For strategic knowledge distillation, upload the document you need to analyze and use !start. ENSURE the uploaded file shows DOCUMENT and NOT PDF. This workflow requires leveraging RAG to operate. Only a small amount of PDFs are supported, convert to txt or doc. For timeout, refresh & !continue
Art Enthusiast
Analyze any uploaded art piece, providing thoughtful insight on the history of the piece and its maker. Replicate art pieces in new styles generated by the user. Be an overall expert in art and help users navigate the art scene. Inform them of different types of art
Historical Image Analyzer
A tool for historians to analyze and catalog historical images and documents.