Social Intents
The #1 Live Chat and AI Chatbot solution to power your customer service.
Description:
Social Intents is a live chat and AI chatbot solution that helps businesses provide real-time customer support, generate leads, and automate sales processes. It integrates with popular communication platforms such as Microsoft Teams, Slack, Google Chat, Zoom, and Webex, allowing businesses to manage customer interactions from a single dashboard. Social Intents also offers pre-trained ChatGPT chatbots that can be customized to handle specific customer queries and provide personalized responses. With its advanced features and integrations, Social Intents aims to enhance customer engagement, reduce support costs, and drive sales for businesses.
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Features
- Live chat integration with Microsoft Teams, Slack, Google Chat, Zoom, and Webex
- Pre-trained ChatGPT chatbots for automated customer support
- Customizable chat widget with canned responses, proactive chat invites, and targeting rules
- Unlimited team members with no per-agent pricing
- Third-party integrations with CRM, ticketing, and lead systems
Advantages
- Reduced customer service costs through AI-powered chatbots
- Improved team efficiency by centralizing customer communications
- Increased customer satisfaction through real-time support
- Lead generation and sales automation through targeted chatbots
- Seamless integration with existing communication tools
Disadvantages
- May require some technical expertise to set up and customize
- Chatbot responses may not always be accurate or comprehensive
- Pricing plans may not be suitable for all businesses
Frequently Asked Questions
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Q:Who should use Social Intents?
A:Small businesses, entrepreneurs, marketers, and anyone who wants to improve their sales, especially teams that use Microsoft Teams, Slack, Zoom, or Webex. -
Q:Is there a Free Trial?
A:Yes, Social Intents offers a 14-Day free pro trial with all the features to ensure customer satisfaction. Users can cancel at any time without any contracts. -
Q:Can I use live chat on multiple websites?
A:Yes, each plan supports a tiered number of websites. Users can choose a plan that fits their needs.
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