Supermoon

Supermoon

The AI powered inbox for growing teams

Monthly visits:1755
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Supermoon screenshot

Description:

Supermoon is an AI-powered inbox designed for growing teams. It offers a collaborative inbox where multiple team members can access multiple email inboxes from a single customer communications platform. Supermoon's AI scans incoming emails to understand the contact's inquiry and provides response recommendations based on the AI's knowledge of the business, including FAQs and relevant Shopify orders. Team members can add internal notes and comments to emails, and communicate with each other using the embedded Team Chat without leaving the Supermoon platform.

For Tasks:

answer emails collaborate with team manage customer inquiries generate reports track customer interactions

For Jobs:

customer service representative sales representative marketing manager team lead business owner

Features

Advantages

  • Saves time by providing response recommendations
  • Improves team collaboration with internal notes and Team Chat
  • Provides insights from AI's knowledge of the business
  • Easy to set up and use
  • Responsive and helpful support team

Disadvantages

  • May not be suitable for businesses with complex customer service needs
  • AI response recommendations may not always be accurate
  • Can be expensive for small businesses

Frequently Asked Questions

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