Best AI tools for< Monitor Customer Interactions >

Magicform AI is an AI-powered lead generation tool that supercharges the top of the sales funnel by qualifying, converting, and following up with leads. It offers an easy-to-install and train AI agent that can be customized to fit your needs. With features like easy deployment, monitoring customer interactions, and seamless follow-up options, Magicform AI aims to streamline the lead generation process for businesses of all sizes.

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

ConvoZen.AI is a leading AI-driven conversational intelligence platform that provides businesses with insights and tools to improve their customer interactions. The platform offers a range of features, including AI-powered insights and key moment identification, conversation sentiment analysis, automated compliance audit, agent performance management, and custom reports and analytics. ConvoZen.AI integrates with enterprise CRM, emails, and other systems to provide real-time alerts and actionable insights. The platform is designed to help businesses improve sales, customer experience, compliance, and agent performance.

Skyla is an AI-powered customer service chatbot designed specifically for Shopify merchants. It offers instant, 24/7 customer support, personalized interactions, and customizable features to enhance the customer service experience. Skyla is built for speed, security, and performance, allowing businesses to focus on delivering exceptional service and growing their brand. The chatbot is easy to install from the Shopify App Store and provides an intuitive dashboard for monitoring performance and customer interactions.

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

InStore.ai is an AI-powered tool designed to monitor, compare, and elevate customer experience across stores. It helps businesses improve store performance by providing key performance scores, proactive guidance, and instant search capabilities to summarize in-store interactions and trends. The tool offers solutions for various industries like fuel & convenience, hospitality, and luxury retail, enabling businesses to understand customer feedback, optimize service, and refine customer interactions. InStore.ai leverages AI to enhance face-to-face experiences for customers and employees, providing timely insights, detailed support, and configurable recommendations tailored to specific audiences.

Vocode is an open-source voice AI platform that enables users to build, deploy, and scale hyperrealistic voice agents. It offers fully programmable voice bots that can be integrated into workflows without the need for human intervention. With multilingual capability, custom language models, and the ability to connect to knowledge bases, Vocode provides a comprehensive solution for automating actions like scheduling, payments, and more. The platform also offers analytics and monitoring features to track bot performance and customer interactions, making it a valuable tool for businesses looking to enhance customer support and engagement.

GPTBricks is a no-code/low-code platform that enables users to create and customize AI chatbots powered by OpenAI's GPT-4 technology. It offers a user-friendly interface for building conversational flows and integrating them with systems or external APIs without the need for coding skills. The platform provides features like no-code design, dynamic customization, effortless deployment, scalability, powerful analytics, and 24/7 support to revolutionize chat automation and enhance customer interactions.

Vocera is an AI voice agent testing tool that allows users to test and monitor voice AI agents efficiently. It enables users to launch voice agents in minutes, ensuring a seamless conversational experience. With features like testing against AI-generated datasets, simulating scenarios, and monitoring AI performance, Vocera helps in evaluating and improving voice agent interactions. The tool provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and failures. Vocera is designed to work for everyone, offering an intuitive dashboard and data-driven decision-making for continuous improvement.

MyReplyAI is an AI-powered tool designed to help businesses find and engage with potential customers on social media platforms. By automating the process of monitoring social platforms, crafting personalized messages, and recommending keywords, MyReplyAI saves users valuable time and boosts conversion rates. The tool offers various pricing plans to cater to the needs of individuals, businesses, and agencies, making it a versatile solution for customer acquisition and engagement.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Samespace is an AI-powered platform designed to enhance collaboration, interactions, and team productivity in the workplace. It offers a suite of tools that leverage artificial intelligence to streamline communication, optimize workflow, and improve overall efficiency. With a focus on building dream teams effortlessly, Samespace provides a beautiful and privacy-focused team collaboration experience. The platform also includes productivity tracking features to help users monitor and enhance their performance. Additionally, Samespace offers a cutting-edge contact center platform tailored for the AI age, enabling businesses to deliver exceptional customer service.

SiteSpect is an AI-driven platform that offers A/B testing, personalization, and optimization solutions for businesses. It provides capabilities such as analytics, visual editor, mobile support, and AI-driven product recommendations. SiteSpect helps businesses validate ideas, deliver personalized experiences, manage feature rollouts, and make data-driven decisions. With a focus on conversion and revenue success, SiteSpect caters to marketers, product managers, developers, network operations, retailers, and media & entertainment companies. The platform ensures faster site performance, better data accuracy, scalability, and expert support for secure and certified optimization.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

Chatbond is an AI chatbot builder that enables users to create customized chatbots for websites and messaging platforms without the need for coding skills. With Chatbond, users can design conversational interfaces, integrate AI capabilities, and deploy chatbots to enhance customer engagement and streamline communication processes. The platform offers a user-friendly interface with drag-and-drop functionality, pre-built templates, and analytics tools to monitor chatbot performance and optimize interactions. Chatbond empowers businesses to automate customer support, lead generation, and sales processes, improving efficiency and scalability.

Artera is a patient communication platform that offers healthcare solutions to streamline intake and payments, improve patient engagement, and deliver a holistic view of interactions powered by AI. The platform helps healthcare organizations unify digital communications, reach patients efficiently, and drive customer ROI through analytics, automated workflows, and live agent support.

LangCall is an AI-powered application that allows users to skip the hassle of making phone calls by letting AI agents handle the entire process. From navigating phone menus to connecting you with a human representative, LangCall ensures hold-free calls and fully automated AI interactions. Users can monitor call conversations in real-time and receive AI-generated summaries online. With a simple 1-2-3 process, LangCall offers a user-friendly web interface for effortless call management. The application offers different pricing plans based on usage, starting from a free plan with limited AI calls to premium plans for higher usage.

Mailivery is an AI-powered email warm-up tool designed to improve email deliverability by engaging in real conversations within your inbox. By leveraging AI technology and a peer-to-peer network, Mailivery helps users enhance their email reputation, ensuring that their emails land in the primary inbox rather than being flagged as spam. The tool offers features such as data-driven spam and reputation analytics, customizable sending behavior, peer-to-peer interactions, scalable team management solutions, and a reputation checker. With Mailivery, users can optimize their email campaigns and increase their chances of reaching their target audience effectively.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Speechless.AI is committed to integrating the superior language processing and deep reasoning capabilities of large language models into practical business applications. By enhancing the model's language understanding, knowledge accumulation, and text creation abilities, and introducing long-term memory, external tool integration, and local deployment, our aim is to establish an intelligent collaborative partner that can independently interact, continuously evolve, and closely align with various business scenarios.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

jd_scripts is a repository containing scripts for automating various tasks on the JD platform. The scripts provide instructions for setting up and using the tools to enhance user experience and efficiency in managing JD accounts and assets. Users can automate processes such as receiving notifications, redeeming rewards, participating in group purchases, and monitoring ticket availability. The repository also includes resources for optimizing performance and security measures to safeguard user accounts. With a focus on simplifying interactions with the JD platform, jd_scripts offers a comprehensive solution for maximizing benefits and convenience for JD users.

Kairon is an open-source conversational digital transformation platform that helps build LLM-based digital assistants at scale. It provides a no-coding web interface for adapting, training, testing, and maintaining AI assistants. Kairon focuses on pre-processing data for chatbots, including question augmentation, knowledge graph generation, and post-processing metrics. It offers end-to-end lifecycle management, low-code/no-code interface, secure script injection, telemetry monitoring, chat client designer, analytics module, and real-time struggle analytics. Kairon is suitable for teams and individuals looking for an easy interface to create, train, test, and deploy digital assistants.

The AI Enablement Stack is a curated collection of venture-backed companies, tools, and technologies that enable developers to build, deploy, and manage AI applications. It provides a structured view of the AI development ecosystem across five key layers: Agent Consumer Layer, Observability and Governance Layer, Engineering Layer, Intelligence Layer, and Infrastructure Layer. Each layer focuses on specific aspects of AI development, from end-user interaction to model training and deployment. The stack aims to help developers find the right tools for building AI applications faster and more efficiently, assist engineering leaders in making informed decisions about AI infrastructure and tooling, and help organizations understand the AI development landscape to plan technology adoption.

Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.

Project Miyagi showcases Microsoft's Copilot Stack in an envisioning workshop aimed at designing, developing, and deploying enterprise-grade intelligent apps. By exploring both generative and traditional ML use cases, Miyagi offers an experiential approach to developing AI-infused product experiences that enhance productivity and enable hyper-personalization. Additionally, the workshop introduces traditional software engineers to emerging design patterns in prompt engineering, such as chain-of-thought and retrieval-augmentation, as well as to techniques like vectorization for long-term memory, fine-tuning of OSS models, agent-like orchestration, and plugins or tools for augmenting and grounding LLMs.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

This repository is a curated list of open-source libraries for production large language models. It includes tools for data preprocessing, training/finetuning, evaluation/benchmarking, serving/inference, application/RAG, testing/monitoring, and guardrails/security. The repository also provides a new category called LLM Cookbook/Examples for showcasing examples and guides on using various LLM APIs.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

This repository contains slides, notebooks, and data for the Machine Learning University (MLU) Responsible AI class. The mission is to make Machine Learning accessible to everyone, covering widely used ML techniques and applying them to real-world problems. The class includes lectures, final projects, and interactive visuals to help users learn about Responsible AI and core ML concepts.

AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.

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