Best AI tools for< Monitor Agent Behavior >

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

LogRocket is a session replay, product analytics, and issue detection platform that helps software teams deliver the best web and mobile experiences. With LogRocket, you can see exactly what users experienced on your app, as well as DOM playback, console and network logs, errors, and performance data. You can also surface the most impactful user issues with JavaScript errors, network errors, stack traces, automatic triaging, and alerting. LogRocket also provides product analytics to help you understand how users are interacting with your app, and UX analytics to help you visualize how users experience your app at both the individual and aggregate level.

Galileo AI is a platform that offers automated evaluations for AI applications, bringing automation and insight to AI evaluations to ensure reliable and confident shipping. It helps in eliminating 80% of evaluation time by replacing manual reviews with high-accuracy metrics, enabling rapid iteration, achieving real-time protection, and providing end-to-end visibility into agent completions. Galileo also allows developers to take control of AI complexity, de-risk AI in production, and deploy AI applications flexibly across different environments. The platform is trusted by enterprises and loved by developers for its accuracy, low-latency, and ability to run on L4 GPUs.

Prodmagic is an AI tool that enables users to easily build advanced chatbots in minutes. With Prodmagic, users can connect their custom LLMs to create chatbots that can be integrated on any website with just a single line of code. The platform allows for easy customization of chatbots' appearance and behavior without the need for coding. Prodmagic also offers integration with custom LLMs and OpenAI, providing a seamless experience for users looking to enhance their chatbot capabilities. Additionally, Prodmagic provides essential features such as chat history, error monitoring, and simple pricing plans, making it a convenient and cost-effective solution for chatbot development.

GPTHelp.ai is an AI chatbot tool designed to help website owners provide instant answers to their visitors' questions. The tool is trained on the website content, files, and FAQs to deliver accurate responses. Users can customize the chatbot's design, behavior, and personality to fit their needs. With GPTHelp.ai, creating and training your own AI chatbot is quick and easy, eliminating the need for manual setup of FAQs. The tool also allows users to monitor conversations, intervene if necessary, and view chat history for performance evaluation.

Nextatlas Generate Suite is an AI-powered trend forecasting service that revolutionizes market research by offering profound insights into market trends and consumer behavior. It provides a full array of specialized assistants to jumpstart team's work, including scouting innovation, planning multiple scenarios, and advising on brand strategy. The suite features GenAI Agents for efficient workflows, Persona Generator Agent for persona development, Generate Chat for advanced insights, Innovation Tracker for tracking tech advancements, Sentiment Pulse Agent for real-time insights, Subculture Scout for engaging specific audiences, and Sustainability Scout for tracking emerging trends and regulations.

Elixir is an AI tool designed for observability and testing of AI voice agents. It offers features such as automated testing, call review, monitoring, analytics, tracing, scoring, and reviewing. Elixir helps in simulating realistic test calls, analyzing conversations, identifying mistakes, and debugging issues with audio snippets and call transcripts. It provides detailed traces for complex abstractions, streamlines manual review processes, and allows for simulating thousands of calls for full test coverage. The tool is suitable for monitoring agent performance, detecting anomalies in real-time, and improving conversational systems through human-in-the-loop feedback.

Observe.AI is a conversation intelligence software designed for contact centers, offering a suite of AI-powered tools to enhance customer interactions, support agents in real-time, and improve overall customer satisfaction. The platform combines advanced analytics, automation, and real-time assistance to drive continuous improvement and boost operational efficiency. Trusted by over 350 enterprises worldwide, Observe.AI helps businesses transform customer conversations into actionable insights, leading to measurable results such as increased sales conversions, improved compliance adherence, and enhanced customer sentiment.

Fieldproxy is an AI-powered Field Service Management (FSM) software that offers solutions for various industries such as HVAC, Solar Energy, Telecommunications, Electrical & Powergrid Systems, Pest Control Services, FMCG, Banking & Financial Services, Construction, and Facilities Management. The platform provides real-time oversight, automated ticket creation, predictive service scheduling, and asset lifecycle management. Fieldproxy aims to empower on-ground teams, increase productivity, automate workflows, and enhance customer service across different sectors.

Vocera is an AI voice agent testing tool that allows users to test and monitor voice AI agents efficiently. It enables users to launch voice agents in minutes, ensuring a seamless conversational experience. With features like testing against AI-generated datasets, simulating scenarios, and monitoring AI performance, Vocera helps in evaluating and improving voice agent interactions. The tool provides real-time insights, detailed logs, and trend analysis for optimal performance, along with instant notifications for errors and failures. Vocera is designed to work for everyone, offering an intuitive dashboard and data-driven decision-making for continuous improvement.

CrewAI is a leading multi-agent platform that enables users to streamline workflows across industries with powerful AI agents. Users can build and deploy automated workflows using any LLM and cloud platform. The platform offers tools for building, deploying, monitoring, and improving AI agents, providing complete visibility and control over automation processes. CrewAI is trusted by industry leaders and used in over 60 countries, offering a comprehensive solution for multi-agent automation.

Cerebium is a serverless AI infrastructure platform that allows teams to build, test, and deploy AI applications quickly and efficiently. With a focus on speed, performance, and cost optimization, Cerebium offers a range of features and tools to simplify the development and deployment of AI projects. The platform ensures high reliability, security, and compliance while providing real-time logging, cost tracking, and observability tools. Cerebium also offers GPU variety and effortless autoscaling to meet the diverse needs of developers and businesses.

Hamming is an AI tool designed to help automate voice agent testing and optimization. It offers features such as prompt optimization, automated voice testing, monitoring, and more. The platform allows users to test AI voice agents against simulated users, create optimized prompts, actively monitor AI app usage, and simulate customer calls to identify system gaps. Hamming is trusted by AI-forward enterprises and is built for inbound and outbound agents, including AI appointment scheduling, AI drive-through, AI customer support, AI phone follow-ups, AI personal assistant, and AI coaching and tutoring.

Clawly is a managed hosting platform for OpenClaw AI agents, offering users the ability to deploy their personal AI agents quickly and easily without the need for technical setup. With features like 24/7 availability, exclusive usage & cost dashboard, multi-channel support, and simple, transparent pricing, Clawly provides a comprehensive solution for managing AI agents efficiently. The platform ensures security, scalability, and ease of use for individuals and businesses looking to leverage AI technology without the complexities of setup and maintenance.

Flutch is a platform that specializes in custom AI agent development for various tasks. It offers AI agents support with measurable effects, from proof of concept to production. The platform provides integrations with systems and knowledge bases, full analytics, and quality control. Users can manage agents without the need for developers, enabling them to configure prompts, connect knowledge bases, and configure logic through an intuitive web interface. Flutch emphasizes cost control, security, and transparent management of AI agents, ensuring data security and control. The platform also offers a custom agent development service for unique business processes, including business process analysis, AI strategy, integration with systems, team training, and support.

Retell AI is a powerful voice agent platform that enables users to build, test, deploy, and monitor AI voice agents at scale. It offers features such as call transfer, appointment booking, IVR navigation, batch calling, and post-call analysis. Retell AI provides advantages like verified phone numbers, branded call ID, custom analysis, and case studies. However, some disadvantages include the need for initial setup by an engineer, ongoing maintenance, and potential concurrent call limitations. The application is suitable for various industries and use cases, with multilingual support and compliance with industry standards.

Team9 is an AI workspace application that allows users to hire AI Staff and collaborate with them as real teammates. It is built on OpenClaw and Moltbook, offering a zero-setup, managed OpenClaw experience. Users can assign tasks, share context, and coordinate work within the platform. Team9 aims to help users build an AI team, run AI-powered collaboration, and increase work efficiency with minimal overhead. The application connects users to the revolutionary AI agent ecosystem, providing instant deployment of OpenClaw without the need for complex setup or manual configuration.

Caelus AI is an AI-powered tool that helps businesses acquire new users by monitoring keyword mentions of problems and competitors across Twitter and Reddit, and replying to them automatically. It uses natural language processing to understand the intent of each mention and respond in a personalized way, sounding like the business itself. Caelus AI also learns from the business's existing Twitter and Reddit posts to ensure that its responses are consistent with the brand's voice and tone.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Sensi is an AI tool that provides care intelligence solutions for the healthcare industry. It offers caregiver oversight, holistic assessment, revenue-boosting insights, and data-backed intelligence to improve client care and business efficiency. Sensi aims to address the challenges faced by older adults, home care providers, and caregivers by leveraging AI technology for proactive care and better decision-making.

OpenGuardrails provides runtime security for AI agents by detecting prompt injection, credential leakage, data exfiltration, and behavioral threats in real time. It wraps AI agents with a security layer, intercepts tool calls and messages, scans them against threat detectors and a behavioral rule engine, and blocks or alerts before damage is done. The tool includes a management dashboard for full visibility and an optional local gateway to sanitize sensitive data before leaving the machine. It is open source under the Apache 2.0 license.

OSINT Agent for lawful, detailed online research.

Tracks real-time flights

Your go-to guru for Japan's trademark terrain!

Stay informed on AGI - with the latest, most relevant news.

Seismic and volcanic monitor with in-depth data and visuals.

Frost Protection System is an AI bot optimizing open field farming of fruits, vegetables, and flowers, combining real-time data and AI to boost yield, cut costs, and foster sustainable practices in a user-friendly interface.

Your SRE, DevOps and Observability buddy

A specialist in DataOps and Data Observability, aiding in data management and monitoring.

EUR/ZAR analysis with real-time rate and current news focus

stunspot's advisor for all things Financial Cybersec

Expert in Broad Financial Compliance

Specializes in Anti-Money Laundering/Counter-Financing of Terrorism compliance and analysis.

Advanced DevOps Guru with Linux distro and cloud-native tech expertise.

Facilitates Socratic dialogues to refine your network state.

Expert in Maritime Conservation & Drone Technology.

A bot that provides detailed cybersecurity threat intelligence.

Ensures product quality through systematic process monitoring and evaluation.

Global Conflict Analyst that will provide a 'wartime update' on the worst global conflict atm.