Best AI tools for< Measure Customer Experience >

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Responsly is a powerful survey maker and experience management platform that helps businesses enhance customer, employee, and user experiences. It offers features such as email surveys, website feedback surveys, in-app surveys, WhatsApp surveys, and more. With a focus on customer satisfaction, employee happiness, and product improvement, Responsly provides tools for creating surveys, forms, quizzes, and tests. The platform is GDPR and CCPA compliant, ensuring data security and privacy. It also offers integrations with popular tools like Slack, Notion, MailChimp, and Google Sheets.

UserTesting is a Human Insight Platform that provides customer experience insights through real human feedback. The platform allows businesses to gather comprehensive testing capabilities, identify insights, measure performance, and share and scale insights across the organization. UserTesting helps in crafting exceptional customer experiences, building products customers love, creating digital experiences that customers want, and designing with customers for customers. The platform leverages human insights to optimize marketing ROI, refine product development processes, validate website and app designs, and empower teams with human insights to exceed customer expectations.

Dynamic Yield is a personalization and experience optimization platform that helps businesses create personalized experiences for their customers across all digital channels. It uses AI and machine learning to algorithmically match content, products, and offers to each customer's preferences and anticipate future behavior. Dynamic Yield's Experience OS includes a suite of capabilities such as audience identification and segmentation, content personalization, product recommendations, A/B testing, and optimization. It integrates with a wide range of marketing and analytics tools and provides robust reporting and analytics to measure the impact of personalization efforts.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant and deep insights into digital experiences, helping businesses test, validate, and perfect their online interactions before going live. By combining AI speed with human insight, WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks. The platform enables users to analyze user behavior, optimize content, measure campaign effectiveness, and enhance customer experiences through data-driven decisions.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

Survicate is a customer feedback platform designed for advanced digital businesses. It offers effortless surveys, no-guesswork metrics, integrations with everyday tools, and over 150 survey templates. The platform allows users to create surveys in seconds, analyze results without drowning in data, and measure and track experiences at all user touchpoints. Survicate helps in collecting contextual product feedback, optimizing user experience, and understanding target audiences. It also enables users to evaluate customer journeys, measure customer satisfaction, and close feedback loops. With AI integration and insights hub, Survicate provides superior insights delivered fast for businesses to make informed decisions.

SurveyMonkey is a popular free online survey tool that offers a wide range of features to help users create, distribute, and analyze surveys. With integrations, customizable forms, AI-powered survey creation, and market research solutions, SurveyMonkey caters to various industries and roles. It provides templates for different use cases like customer satisfaction, employee feedback, and event registration. The platform also offers resources, blog posts, and customer success stories to guide users in maximizing the benefits of survey data.

Birdeye is an AI platform that offers efficient, hyper-personalized, and actionable AI solutions for businesses. It provides a range of AI agents tailored to industry needs, such as managing reviews, optimizing listings, and creating social posts. Birdeye's AI models are designed to deliver marketing outcomes at scale, empowering businesses with improved visibility, reputation, and competitive edge. The platform also offers insights, benchmarks, and automated content generation to enhance brand growth and customer retention.

Mutiny is an AI-powered personalization platform that helps businesses generate pipeline and revenue from their target accounts. With Mutiny, businesses can identify visitors with actionable data, break into target accounts with 1:1 microsites, personalize their website without code, accelerate deal velocity with contact-level intel and alerts, and measure the impact of their personalized experiences. Mutiny is trusted by the fastest growing B2B companies and has been featured in leading publications such as Forbes, The Wall Street Journal, and VentureBeat.

Rival Technologies is a conversational research and insight community platform that transforms conventional surveys into conversations to provide authentic, in-the-moment insights. The platform utilizes AI capabilities for accurate data and faster insights, and offers customer success services to maximize the platform's potential. Rival focuses on security and compliance, and provides regular product updates to enhance user experience. The platform caters to various industries and offers solutions like Community 2.0, Voice of Market, and Brand Experience Predictor to meet modern market research needs.

AmpUp.ai is an AI-powered feedback survey tool that helps businesses gain a deeper understanding of their audience. With AmpUp.ai, you can create surveys that ask relevant details and information, and get personalized follow-up questions that relate to what the user is talking about. AmpUp.ai also provides curated answers to surveys designed to understand trends in consumer feedback, personal coaching, and employee experience.

Bobble AI is a Conversation Media Platform that offers Marketing Solutions, Data Intelligence, and Tech Solutions. It enriches everyday conversations with authentic and persuasive content, providing a powerful platform for users. The flagship product boasts 80M+ users, 100K+ stickers & GIFs, and supports over 100 languages. Bobble AI offers various keyboard applications tailored for different regional languages, each with unique features to enhance chatting experiences. Additionally, it provides services like voice-to-text conversion, emoji prediction, and an IME test suite for measuring keyboard performance.

The website is a comprehensive platform offering a suite of software solutions for library management, research, teaching, and learning in the higher education ecosystem. It leverages generative AI, linked open data, and conversational discovery to optimize operations, integration, personalized experiences, and analytic insights. The platform includes various products and services such as Alma, Primo, Leganto, Rapido, Rosetta, and campusM, catering to the unique needs of academic institutions, libraries, and technology powerhouses. The website features success stories, customer testimonials, webinars, learning resources, and community engagement initiatives.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

SurveyLoom is an AI-powered survey creation tool that simplifies the process of creating, distributing, and analyzing surveys. With intuitive survey building features, real-time analytics, customizable templates, and advanced AI insights, SurveyLoom offers a comprehensive solution for businesses and individuals to gather valuable feedback. The platform also provides team collaboration capabilities, dedicated support, and data security measures to ensure a seamless survey experience.

TitleCorp.AI is a dynamic company specializing in the research and development of title insurance and real estate services that leverage advanced technologies like artificial intelligence and blockchain to enhance the transactional experience for clients. By simplifying complex title workflows, TitleCorp aims to reduce the time it takes to complete real estate transactions while minimizing risks associated with title claims. The company is committed to innovation and aims to provide more efficient, accurate, and secure title insurance services compared to traditional methods.

Texthub is an AI-powered chatbot that allows users to engage in NSFW conversations and role-play scenarios. It is designed to provide a realistic and immersive experience, with the AI responding in a natural and engaging way. Texthub also offers a variety of features to enhance the user experience, such as the ability to customize the AI's appearance and personality.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Expert in automotive customer management advice.

Advising B2B founders on identifying customer burning needs

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Analyzes customer churn and provides strategies to improve loyalty and retention.

The Turing Test, first named the imitation game by Alan Turing in 1950, is a measure of a machine's capacity to demonstrate intelligence that's either equal to or indistinguishable from human intelligence.

Expert in customer retention strategies.

Guides in creating effective PLG strategies for products

AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

Revenue Operations advisor for tool recommendations and strategy.

Expert in JTBD, business strategy, and Lean Startup

Find influencers across Instagram, TikTok, and YouTube whose audience aligns with your target demographic to effectively engage with your customers.

Guides successful market introduction of new products.

对各种量化问题进行拆解和粗略的估算。注意这种估算主要是靠推测，而不是靠准确的数据，因此仅供参考。理想情况下，估算结果和真实值差距可能在1个数量级以内。即使数值不准确，也希望拆解思路对你有所启发。

Generates items for psychometric instruments to measure psychological constructs.

Explore social and environmental data for 169 countries to measure social progress and go beyond GDP. Using data from the Social Progress Imperative and powered by Open AI.

A device which detects the power level of any entity by measuring fluctuations in "Soul Power."

あなたの顔写真を送付するだけで顔面偏差値を出力してくれます。各項目別に点数付けしてくれて、顔の強みや特徴まで分析してくれるツール。

Detects and measures information credibility. Provides a "BS Score" (0-100) based on content analysis for misinformation signs, including factual inaccuracies and sensationalist language. Real-time feedback.