Best AI tools for< Measure Customer Experience >

Zonka Feedback is a powerful Customer Feedback and Survey Platform that offers User Segmentation for precise targeting, AI capabilities for smarter surveys, and a wide range of features to measure and improve Customer Experience. It provides solutions for various industries and use cases, integrates with popular tools, and offers in-depth reporting and analytics. Zonka Feedback is known for its modern-looking surveys, ease of use, and extensive integrations, making it a versatile tool for collecting feedback from customers, users, visitors, patients, and employees.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Responsly is a powerful survey maker and experience management platform that helps businesses enhance customer, employee, and user experiences. It offers features such as email surveys, website feedback surveys, in-app surveys, WhatsApp surveys, and more. With a focus on customer satisfaction, employee happiness, and product improvement, Responsly provides tools for creating surveys, forms, quizzes, and tests. The platform is GDPR and CCPA compliant, ensuring data security and privacy. It also offers integrations with popular tools like Slack, Notion, MailChimp, and Google Sheets.

UserTesting is a Human Insight Platform that enables organizations to gather feedback and insights from real users to improve products and experiences. It offers comprehensive testing capabilities, AI integrations, mobile testing, and solutions for various industries. With UserTesting, users can target diverse perspectives, analyze insights, measure performance, and share and scale insights across the organization. The platform empowers teams to make data-driven decisions and enhance customer empathy through real user feedback.

WEVO is an AI-powered platform that offers effortless UX research for teams. It provides instant insights and deep insights through AI technology and human user studies, helping businesses test, validate, and perfect digital experiences before going live. WEVO boosts creative confidence, accelerates speed to market, and lowers reputational risks by ensuring every interaction exceeds customer expectations. The platform offers a range of features for marketing, customer segmentation, campaign effectiveness, content resonance, competitive analysis, brand perception, market expansion, and social media insights.

Dynamic Yield is a personalization and experience optimization platform that helps businesses create personalized experiences for their customers across all digital channels. It uses AI and machine learning to algorithmically match content, products, and offers to each customer's preferences and anticipate future behavior. Dynamic Yield's Experience OS includes a suite of capabilities such as audience identification and segmentation, content personalization, product recommendations, A/B testing, and optimization. It integrates with a wide range of marketing and analytics tools and provides robust reporting and analytics to measure the impact of personalization efforts.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

SurveyMonkey is a popular free online survey tool that offers a wide range of features to help users create, distribute, and analyze surveys. With integrations, customizable forms, AI-powered survey creation, and market research solutions, SurveyMonkey caters to various industries and roles. It provides templates for different use cases like customer satisfaction, employee feedback, and event registration. The platform also offers resources, blog posts, and customer success stories to guide users in maximizing the benefits of survey data.

Entropik is a leading human insights company that specializes in enabling real-time measurement and optimization of customer experience (CX), user experience (UX), and market/consumer research experience (MRX). The platform offers AI-powered solutions for consumer and user research, providing insights into human emotions, behavior, and preferences through various tools and capabilities.

Mutiny is an AI-powered personalization platform that helps businesses generate pipeline and revenue from their target accounts. With Mutiny, businesses can identify visitors with actionable data, break into target accounts with 1:1 microsites, personalize their website without code, accelerate deal velocity with contact-level intel and alerts, and measure the impact of their personalized experiences. Mutiny is trusted by the fastest growing B2B companies and has been featured in leading publications such as Forbes, The Wall Street Journal, and VentureBeat.

AmpUp.ai is an AI-powered feedback survey tool that helps businesses gain a deeper understanding of their audience. With AmpUp.ai, you can create surveys that ask relevant details and information, and get personalized follow-up questions that relate to what the user is talking about. AmpUp.ai also provides curated answers to surveys designed to understand trends in consumer feedback, personal coaching, and employee experience.

Bobble AI is a Conversation Media Platform that offers Marketing Solutions, Data Intelligence, and Tech Solutions. It enriches everyday conversations with authentic and persuasive content, providing a powerful platform for users. The flagship product boasts 80M+ users, 100K+ stickers & GIFs, and supports over 100 languages. Bobble AI offers various keyboard applications tailored for different regional languages, each with unique features to enhance chatting experiences. Additionally, it provides services like voice-to-text conversion, emoji prediction, and an IME test suite for measuring keyboard performance.

The website is a comprehensive platform offering a suite of software solutions for library management, research, teaching, and learning in the higher education ecosystem. It leverages generative AI, linked open data, and conversational discovery to optimize operations, integration, personalized experiences, and analytic insights. The platform includes various products and services such as Alma, Primo, Leganto, Rapido, Rosetta, and campusM, catering to the unique needs of academic institutions, libraries, and technology powerhouses. The website features success stories, customer testimonials, webinars, learning resources, and community engagement initiatives.

AutoRadiant is an AI-powered audio monitoring tool designed for businesses to enhance customer experience and optimize operations. It provides real-time audio transcription and insightful analytics, enabling efficient business operations accessible anytime and anywhere. With features like AI noise reduction, daily transcription summaries, and instant alerts, AutoRadiant helps businesses focus on meaningful customer interactions, turn conversations into actionable insights, and make data-driven decisions. The tool ensures top-notch security measures, strict privacy protocols, and full legal compliance to protect business and customer data.

Prosodica is a contact center analytics platform that uses AI and machine learning to analyze conversational speech behaviors and non-verbal measures to provide a human-like perspective of conversational quality. It helps businesses optimize operations, improve agent performance, and increase customer loyalty.

SurveyLoom is an AI-powered survey creation tool that simplifies the process of creating, distributing, and analyzing surveys. With intuitive survey building features, real-time analytics, customizable templates, and advanced AI insights, SurveyLoom offers a comprehensive solution for businesses and individuals to gather valuable feedback. The platform also provides team collaboration capabilities, dedicated support, and data security measures to ensure a seamless survey experience.

TitleCorp.AI is a dynamic company specializing in the research and development of title insurance and real estate services that leverage advanced technologies like artificial intelligence and blockchain to enhance the transactional experience for clients. By simplifying complex title workflows, TitleCorp aims to reduce the time it takes to complete real estate transactions while minimizing risks associated with title claims. The company is committed to innovation and aims to provide more efficient, accurate, and secure title insurance services compared to traditional methods.

Texthub is an AI-powered chatbot that allows users to engage in NSFW conversations and role-play scenarios. It is designed to provide a realistic and immersive experience, with the AI responding in a natural and engaging way. Texthub also offers a variety of features to enhance the user experience, such as the ability to customize the AI's appearance and personality.

ServeIt.ai is an AI-powered platform that offers a seamless login experience for users. It simplifies the login process by providing a user-friendly interface where users can securely enter their credentials. The platform enhances security measures and ensures a smooth login process for individuals and businesses. ServeIt.ai aims to streamline the authentication process and provide a convenient solution for managing user accounts.

Wobot AI is a transformative camera system that leverages artificial intelligence to provide actionable business insights for enhanced operations and revenue growth across industries. The platform offers intelligent automation, robust reporting, and a scalable platform designed to adapt to businesses of all sizes. With a user-friendly interface, Wobot AI simplifies camera and task management, making it accessible for all employees. Trusted by businesses worldwide, Wobot AI enhances productivity, safety, and operational efficiency.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

This repository contains examples, applications, starter code, & tutorials to help you kickstart your GenAI projects. * These are built using LanceDB, a free, open-source, serverless vectorDB that **requires no setup**. * It **integrates into python data ecosystem** so you can simply start using these in your existing data pipelines in pandas, arrow, pydantic etc. * LanceDB has **native Typescript SDK** using which you can **run vector search** in serverless functions! This repository is divided into 3 sections: - Examples - Get right into the code with minimal introduction, aimed at getting you from an idea to PoC within minutes! - Applications - Ready to use Python and web apps using applied LLMs, VectorDB and GenAI tools - Tutorials - A curated list of tutorials, blogs, Colabs and courses to get you started with GenAI in greater depth.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Responsible AI Toolbox is a suite of tools providing model and data exploration and assessment interfaces and libraries for understanding AI systems. It empowers developers and stakeholders to develop and monitor AI responsibly, enabling better data-driven actions. The toolbox includes visualization widgets for model assessment, error analysis, interpretability, fairness assessment, and mitigations library. It also offers a JupyterLab extension for managing machine learning experiments and a library for measuring gender bias in NLP datasets.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

GenAI Agents is a comprehensive repository for developing and implementing Generative AI (GenAI) agents, ranging from simple conversational bots to complex multi-agent systems. It serves as a valuable resource for learning, building, and sharing GenAI agents, offering tutorials, implementations, and a platform for showcasing innovative agent creations. The repository covers a wide range of agent architectures and applications, providing step-by-step tutorials, ready-to-use implementations, and regular updates on advancements in GenAI technology.

jd_scripts is a repository containing scripts for automating various tasks on the JD platform. The scripts provide instructions for setting up and using the tools to enhance user experience and efficiency in managing JD accounts and assets. Users can automate processes such as receiving notifications, redeeming rewards, participating in group purchases, and monitoring ticket availability. The repository also includes resources for optimizing performance and security measures to safeguard user accounts. With a focus on simplifying interactions with the JD platform, jd_scripts offers a comprehensive solution for maximizing benefits and convenience for JD users.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.

This repository serves as a comprehensive hub for updates on generative AI research, interview materials, notebooks, and more. It includes monthly best GenAI papers list, interview resources, free courses, and code repositories/notebooks for developing generative AI applications. The repository is regularly updated with the latest additions to keep users informed and engaged in the field of generative AI.

The 'Awesome AI Guidelines' repository aims to simplify the ecosystem of guidelines, principles, codes of ethics, standards, and regulations around artificial intelligence. It provides a comprehensive collection of resources addressing ethical and societal challenges in AI systems, including high-level frameworks, principles, processes, checklists, interactive tools, industry standards initiatives, online courses, research, and industry newsletters, as well as regulations and policies from various countries. The repository serves as a valuable reference for individuals and teams designing, building, and operating AI systems to navigate the complex landscape of AI ethics and governance.

This repository focuses on utilizing generative AI to bridge the gap between natural language questions and SQL queries, aiming to improve data consumption in enterprise data warehouses. It addresses challenges in SQL query generation, such as foreign key relationships and table joins, and highlights the importance of accuracy metrics like Execution Accuracy (EX) and Exact Set Match Accuracy (EM). The workshop content covers advanced prompt engineering, Retrieval Augmented Generation (RAG), fine-tuning models, and security measures against prompt and SQL injections.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Expert in automotive customer management advice.

Advising B2B founders on identifying customer burning needs

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Analyzes customer churn and provides strategies to improve loyalty and retention.

The Turing Test, first named the imitation game by Alan Turing in 1950, is a measure of a machine's capacity to demonstrate intelligence that's either equal to or indistinguishable from human intelligence.

Expert in customer retention strategies.

Guides in creating effective PLG strategies for products

AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

Revenue Operations advisor for tool recommendations and strategy.

Expert in JTBD, business strategy, and Lean Startup

Find influencers across Instagram, TikTok, and YouTube whose audience aligns with your target demographic to effectively engage with your customers.

Guides successful market introduction of new products.

对各种量化问题进行拆解和粗略的估算。注意这种估算主要是靠推测，而不是靠准确的数据，因此仅供参考。理想情况下，估算结果和真实值差距可能在1个数量级以内。即使数值不准确，也希望拆解思路对你有所启发。

Generates items for psychometric instruments to measure psychological constructs.

Explore social and environmental data for 169 countries to measure social progress and go beyond GDP. Using data from the Social Progress Imperative and powered by Open AI.

A device which detects the power level of any entity by measuring fluctuations in "Soul Power."

あなたの顔写真を送付するだけで顔面偏差値を出力してくれます。各項目別に点数付けしてくれて、顔の強みや特徴まで分析してくれるツール。

Detects and measures information credibility. Provides a "BS Score" (0-100) based on content analysis for misinformation signs, including factual inaccuracies and sensationalist language. Real-time feedback.