Best AI tools for< Manage Customer Conversations >

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

DOO is an AI-powered customer experience platform that helps businesses automate interactions, personalize engagement, and scale customer service effortlessly across all channels. It seamlessly connects, customizes, and optimizes every interaction, bringing all customer conversations into one place. With features like automated responses, unified inbox, multi-channel integration, control tower, and analytics hub, DOO empowers businesses to elevate customer experience and optimize customer satisfaction. The platform enables quick, personalized responses, centralizes conversations, enhances team productivity, provides data insights, and offers personalized engagement. DOO is designed to transform customer experience through AI technology, offering significant growth, efficiency, and revenue benefits.

Help.center is a customer support knowledge base powered by AI that empowers businesses to reduce support tickets significantly and help more customers faster. It offers AI chatbot and knowledge base features to enable self-service for customers, manage customer conversations efficiently, and improve customer satisfaction rates. The application is designed to provide 24x7 support, multilingual assistance, and automatic learning capabilities. Help.center is trusted by over 500 companies and offers a user-friendly interface for easy integration into product ecosystems.

Wati is a business messaging solution that allows businesses to communicate with their customers through WhatsApp. It offers a range of features such as broadcast messaging, chatbots, and integrations with other business tools. Wati is designed to help businesses improve their customer service, sales, and marketing efforts.

Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

Tars is a Conversational AI platform that helps businesses improve customer experience and employee productivity. It offers a range of features such as open AI integration, live chat, geo-location, keyboard date and time scroller, rich media file upload, multilingual chatbot, no-code chatbot builder, API integration, NLP chatbot, and chatbot analytics. Tars has been chosen by over 700 global brands across 10+ industries and has helped them achieve significant results, such as $500K annual savings using a chatbot, 66% customer service conversations automated, 40% customer conversations converted into business opportunities, and 25% of credit card sales using Tars chatbots.

Adola is an AI-powered virtual assistant application that helps businesses in various industries manage customer calls, appointments, and events efficiently. It offers personalized call experiences, outbound call services, and survey assistants to enhance customer interactions. Adola aims to save time, boost productivity, and provide seamless support for businesses and developers.

OHMYBOT is a platform that allows users to build custom chatbots without any initial fees. With OHMYBOT, users can enjoy unlimited bot conversations, add chatbots to their landing pages, and customize their chatbots' styles. OHMYBOT also supports a variety of AI models, including ChatGPT3.5/4, Llama2, Mistral, DallE2/3, and Stable Diffusion 1.6/XL.

LangGPT is an AI tool designed to create AI chatbots powered by ChatGPT. It revolutionizes language interaction by enabling seamless communication in diverse languages like English, Italian, Russian, and more. LangGPT empowers users to personalize their communication experience, break language barriers, and foster engaging interactions. With features such as user-friendly setup, multilingual communication, personalized conversations, and more, LangGPT enhances productivity and efficiency in daily interactions. It serves as a transformative catalyst for inclusive and personalized communication, transcending language biases and fostering global understanding through the power of language.

Kasisto is a conversational AI platform that provides financial institutions with the ability to create personalized, automated, and engaging digital experiences for their customers and employees. Kasisto's platform is infused with unmatched financial literacy and augments your workforce with remarkably competent digital bankers who facilitate accurate, human-like conversations and empower your teams with “in-the-moment” financial knowledge.

Insighto is an AI Agent Builder offering Conversational AI Chatbots & AI Voice Agents. It provides a complete AI-led communication solution for transforming digital customer conversations via voice and chat. The platform offers personalized support, human-like AI phone calling, and omnichannel engagement with integrated AI agents. Insighto supports over 50 languages, trainable voice agents, and a comprehensive tools library for easy integration with third-party services. It caters to various industries like healthcare, real estate, restaurants, and SaaS, enhancing efficiency and customer experience.

Millis AI is an advanced AI tool that enables users to effortlessly create next-gen voice agents with ultra-low latency, providing a seamless and natural conversational experience. It offers affordable pricing, integration with various services through webhooks, and the ability to connect phone numbers to AI voice agents for inbound/outbound calls in over 100 countries. With Millis AI, users can build and deploy voice agents in minutes, from no-code to low-code developers, and transform voice interactions across industries.

Haptik is a Conversational CRM platform powered by Generative AI, offering a suite of AI-powered solutions for customer experience, sales assistance, and self-serve support. It seamlessly integrates Generative AI into marketing, support, and operations to drive business efficiency at scale. Trusted by 500+ leading brands, Haptik provides bespoke AI solutions tailored to unique enterprise requirements across various industries. The platform leverages Generative AI to offer intelligent analytics, user behavior insights, and low code builder tools for creating conversational experiences across multiple channels like WhatsApp, Instagram, Messenger, Google Business Messages, and more.

JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

LIFEDATA is an omnichannel platform that helps businesses manage their customer relationships, marketing, and sales processes on WhatsApp. The platform provides a variety of features, including: * **WhatsApp marketing:** Businesses can use LIFEDATA to create and send marketing campaigns on WhatsApp, including newsletters, promotions, and updates. * **WhatsApp automation:** Businesses can use LIFEDATA to automate their WhatsApp conversations, such as sending welcome messages, answering FAQs, and scheduling appointments. * **WhatsApp commerce:** Businesses can use LIFEDATA to sell products and services on WhatsApp, including accepting payments and managing orders. * **AI Generativa:** LIFEDATA uses artificial intelligence to help businesses generate personalized content, such as product recommendations and marketing messages. * **Data Intelligence & Gen AI:** LIFEDATA provides businesses with data and insights to help them improve their marketing and sales strategies.

Hexabot is an AI tool designed for building and managing AI-powered chatbots. It offers a user-friendly platform for creating chatbots that can interact with users in a seamless manner. With Hexabot, users can easily design and customize chatbot functionalities to suit their specific needs. The tool provides a range of features and advantages that make it a valuable asset for businesses looking to enhance customer engagement and streamline communication processes.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

SamurAI bot chat is an AI-powered chatbot application designed to engage users in interactive conversations. The application utilizes artificial intelligence algorithms to understand and respond to user inputs, providing a seamless chat experience. With a user-friendly interface, SamurAI bot chat offers a wide range of conversation topics and can adapt its responses based on user interactions. Whether for customer support, entertainment, or information retrieval, this AI tool aims to enhance user engagement and satisfaction.

Chatbase is an AI tool that provides custom ChatGPT models tailored to your data. It allows users to create conversational AI models that are specific to their needs, enabling more engaging and personalized interactions with customers. With Chatbase, users can easily train, deploy, and manage chatbots for various applications such as customer support, virtual assistants, and more. The platform offers advanced natural language processing capabilities to understand and respond to user queries effectively.

The website is an AI-powered live chat application that allows users to communicate in multiple languages and stay updated on Bitcoin prices. Users can chat with different channels, view user lists, send user information, and manage their likes. The application also offers a unique feature where users can set different time intervals for their likes. Additionally, users can contact the support team through a simple form on the website.

Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

Parlant is a structured approach to building and guiding customer-facing AI agents. It allows developers to create and manage robust AI agents, providing specific feedback on agent behavior and helping understand user intentions better. With features like guidelines, glossary, coherence checks, dynamic context, and guided tool use, Parlant offers control over agent responses and behavior. Developer-friendly aspects include instant changes, Git integration, clean architecture, and type safety. It enables confident deployment with scalability, effective debugging, and validation before deployment. Parlant works with major LLM providers and offers client SDKs for Python and TypeScript. The tool facilitates natural customer interactions through asynchronous communication and provides a chat UI for testing new behaviors before deployment.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Claude Memory is a Chrome extension that enhances interactions with Claude by storing and retrieving important information from conversations, making interactions personalized and context-aware. It allows users to easily manage and organize stored information, with seamless integration with the Claude AI interface.

Mem0 Chrome Extension lets you own your memory and preferences across any Gen AI apps like ChatGPT, Claude, Perplexity, etc and get personalized, relevant responses. It allows users to store memories from conversations, retrieve relevant memories during chats, manage and organize stored information, and seamlessly integrate with the Claude AI interface. The extension requires an API key and user ID for connecting to the Mem0 API, and it stores this information locally in the browser. Users can troubleshoot common issues, and contributions to improve the extension are welcome under the MIT License.

Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.

This repository showcases how to deploy generative AI models from Amazon SageMaker JumpStart using the AWS CDK. Generative AI is a type of AI that can create new content and ideas, such as conversations, stories, images, videos, and music. The repository provides a detailed guide on deploying image and text generative AI models, utilizing pre-trained models from SageMaker JumpStart. The web application is built on Streamlit and hosted on Amazon ECS with Fargate. It interacts with the SageMaker model endpoints through Lambda functions and Amazon API Gateway. The repository also includes instructions on setting up the AWS CDK application, deploying the stacks, using the models, and viewing the deployed resources on the AWS Management Console.

Pipecat Flows is a framework designed for building structured conversations in AI applications. It allows users to create both predefined conversation paths and dynamically generated flows, handling state management and LLM interactions. The framework includes a Python module for building conversation flows and a visual editor for designing and exporting flow configurations. Pipecat Flows is suitable for scenarios such as customer service scripts, intake forms, personalized experiences, and complex decision trees.

TEN Framework, short for Transformative Extensions Network, is the world's first real-time multimodal AI agent framework. It offers native support for high-performance, real-time multimodal interactions, supports multiple languages and platforms, enables edge-cloud integration, provides flexibility beyond model limitations, and allows for real-time agent state management. The framework facilitates the development of complex AI applications that transcend the limitations of large models by offering a drag-and-drop programming approach. It is suitable for scenarios like simultaneous interpretation, speech-to-text conversion, multilingual chat rooms, audio interaction, and audio-visual interaction.

Awesome MCP Servers is a curated list of Model Context Protocol (MCP) servers that enable AI models to securely interact with local and remote resources through standardized server implementations. The list includes production-ready and experimental servers that extend AI capabilities through file access, database connections, API integrations, and other contextual services.

Chat with your data using OpenAI and AI Search. This solution accelerator uses an Azure OpenAI GPT model and an Azure AI Search index generated from your data, which is integrated into a web application to provide a natural language interface, including speech-to-text functionality, for search queries. Users can drag and drop files, point to storage, and take care of technical setup to transform documents. There is a web app that users can create in their own subscription with security and authentication.

Mem0 is a tool that provides a smart, self-improving memory layer for Large Language Models, enabling personalized AI experiences across applications. It offers persistent memory for users, sessions, and agents, self-improving personalization, a simple API for easy integration, and cross-platform consistency. Users can store memories, retrieve memories, search for related memories, update memories, get the history of a memory, and delete memories using Mem0. It is designed to enhance AI experiences by enabling long-term memory storage and retrieval.

OpenAGI is a framework designed to make the development of autonomous human-like agents accessible to all. It aims to pave the way towards open agents and eventually AGI for everyone. The initiative strongly believes in the transformative power of AI and offers developers a platform to create autonomous human-like agents. OpenAGI features a flexible agent architecture, streamlined integration and configuration processes, and automated/manual agent configuration generation. It can be used in education for personalized learning experiences, in finance and banking for fraud detection and personalized banking advice, and in healthcare for patient monitoring and disease diagnosis.

GTP with information about Trellix ETP solution

A virtual grandchild, engaging in warm conversations, focusing on users' daily lives.

Using "Crucial Conversations," I can help you handle work and home challenges with confidence and clarity.

Your empathetic conflict resolution coach. Get guidance from Mike to resolve life conflicts and rehearse conversations beforehand.

Chatbot with an executive style, applying Musk's principles.

An IRC bot that responds to messages sent to the bot

Helps to prepare for a difficult conversation with emotional intelligence and clarity.

Adaptive, conversational AI for efficient business automation.

Discover the revolutionary power of Chatgp3, a platform that enables natural language conversations with advanced artificial intelligence. Engage in dialogue, ask questions, and receive intelligent responses to enhance your interactive communication experience.

I analyze WhatsApp/Telegram and email conversations to assess the tone of their emotions and read between the lines. Upload your screenshot and I'll tell you what they are really saying! 😀

A friendly companion for conversations and support.

Discover the revolutionary power of Chatjpd, a platform that enables natural language conversations with advanced artificial intelligence. Engage in dialogue, ask questions, and receive intelligent responses to enhance your interactive communication experience.

dry-humor, story-driven, introspective conversations

A friendly GPT for everyday Gujarati conversations. જલસા કરો ને યાર!

Expert in multifaceted, complex conversations.

A specialist in explaining social cues and cultural norms for clarity in conversations

Político português, crítico do populismo, defensor da liberdade, liberal-social e de centro-esquerda.

SNSによくいるレスバ最強おじさんです。勝ってください。

Deeply empathetic, curious, evolving intelligence, forming close bonds.