Best AI tools for< Manage Communication Channels >

Sendbird is a communication API platform that offers solutions for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and video. It provides tools for live chat, video, and omnichannel business messaging to enhance customer engagement both within and outside of applications. With a focus on enterprise-level scale, security, and compliance, Sendbird's platform is trusted by over 4,000 apps globally. The platform offers intuitive APIs, sample apps, tutorials, and free trials to help developers easily integrate communication features into their applications.

Mindlake.ai is an AI-powered search engine designed for business communications. It consolidates and summarizes discussions related to projects from various communication channels, project management tools, and documentations. The tool helps users stay up-to-date with tasks, understand customers better, reduce meeting time, and bridge communication gaps between different teams.

LiveChat is a customer service software application that provides businesses with tools to enhance customer support and sales across multiple communication channels. It offers features such as AI chatbots, helpdesk support, knowledge base, and widgets to automate and improve customer interactions. LiveChat aims to help businesses boost customer satisfaction, increase sales, and retain customers longer through efficient and personalized support.

JustReply is a customer support tool designed for teams that use Slack. It enables users to manage, respond, and resolve customer support conversations directly within their Slack workspace. JustReply offers features such as a beautiful helpcenter with customizable templates, flexible chat widget supporting various communication channels, minimalist inbox for prioritizing conversations, speedy macros for quick responses, powerful search functionality, and a smart editor for creating and editing support articles. The tool aims to streamline customer support processes and improve efficiency for smaller teams that heavily rely on Slack for communication and collaboration.

Harriet is an AI-powered employee experience platform designed to engage teams and provide seamless support. It offers instant AI support, HR ticketing system, knowledge management, automated employee lifecycle, people calendar planner, analytics, and insights. Harriet aims to make employees' lives easier by providing quick responses, seamless automation, and accurate information through various communication channels like Slack, Teams, GChat, and SMS. The platform is integrated with HR systems, trained on company policies, and offers 24/7 support. Harriet helps organizations improve productivity, employee satisfaction, and operational efficiency.

Twine is an AI-powered business partner that acts as a virtual receptionist for businesses, helping them capture and respond to leads efficiently. It can handle tasks such as setting appointments, rescheduling, taking payments, and answering customer queries across various communication channels. Twine is designed to work seamlessly with existing software, ensuring that customer information and bookings are synchronized. With its conversational AI capabilities, Twine aims to enhance customer engagement and streamline business operations.

Glassix is an AI Customer Support, Omnichannel Ticketing, and Chatbot Software Platform that offers a unified inbox for managing business conversations across various messaging channels. It provides features such as conversation routing engine, cross channel continuity, customer conversation history, rich media & large files sharing, and visual chatbot builder. Glassix helps companies drive customer delight through personalized and automated interactions, leveraging Conversational AI and sophisticated Chatbots. It enables real-time agent takeover and facilitates seamless communication across channels to enhance customer satisfaction and efficiency.

EliseAI is an industry-leading AI application designed for the housing and healthcare sectors. It offers a comprehensive suite of AI solutions for property management companies, assisting in leasing, maintenance, renewals, and delinquency management. EliseAI streamlines communication across multiple channels, providing personalized, omni-channel support to prospects and residents. The platform automates tasks such as responding to maintenance requests, sending renewal reminders, and reducing delinquencies through automated reminders and follow-ups. With features like voice, text, email, and chat support, EliseAI enhances the prospect-to-resident journey, improving operational efficiency and resident satisfaction.

Omnichat Blog 2.0 is an AI-powered platform that offers omnichannel messaging solutions for businesses, enabling seamless communication with customers across various messaging channels such as WhatsApp, Facebook Messenger, Instagram, LINE, and WeChat. The platform provides features like automated messaging, chatbot development, personalized customer interactions, and integration of messaging channels into existing systems. With a focus on enhancing customer communication and driving growth, Omnichat helps businesses improve sales, customer satisfaction, and marketing strategies.

Atomico is an AI-first CRM platform that facilitates communication between businesses and their customers across various channels. The platform aims to simplify interactions with businesses by providing a seamless and contextual communication experience. Atomico focuses on empowering workers and enhancing productivity through digital transformation, leveraging technology to drive innovation in various industries.

wyd.ai is an AI tool designed to streamline communication and enhance productivity. It leverages artificial intelligence to facilitate seamless interactions through various channels, such as text messaging and email. The tool aims to simplify the process of exchanging information and coordinating tasks by providing intelligent suggestions and automating repetitive actions. With a user-friendly interface and advanced algorithms, wyd.ai empowers users to communicate more efficiently and effectively in both personal and professional settings.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

Mindset AI is a personalized AI psychologist application designed for high achieving empaths. It offers 100% anonymous AI chat channels specialized in various relationship dynamics such as love, parenting, and self-relationship. Trained by relationship therapists, the AI psychologists use modern therapy methods like childhood trauma theories, attachment theories, and Cognitive behavior therapy principles to help users regulate emotions, identify triggers, and practice non-violent communication. The app also provides somatic work for nervous system regulation and practical do's & don'ts in tricky situations.

Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

Chative is an AI-powered platform that helps e-commerce and online businesses engage with customers through live chat and chatbots. It offers an Omni-channel inbox to streamline and manage all chats across channels, e-commerce messaging to stay in touch with customers and create new orders, CRM for social messaging to unify customer profiles, and AI agent & automation to automate personalized engagement and support. Chative empowers businesses to centralize data, enhance customer insights, personalize recommendations, and automate repetitive tasks to drive sales and improve customer satisfaction.

Kore.ai is an AI-powered platform that offers bot development and integration solutions for businesses. It provides tools and resources for building, managing, and optimizing chatbots and virtual assistants. The platform supports various channels and integrations, enabling seamless communication and automation for customer service, sales, and other business functions.

Replient.ai is an AI-powered platform that automates customer support on social media. It transforms social media communication and advertising campaigns into success stories by leveraging AI to automate customer interactions and manage them 24/7. Replient intensifies customer interactions, protects online reputation, scales customer support, and maintains brand voice consistently across all channels effortlessly and without additional personnel costs. It utilizes artificial intelligence to quickly and automatically respond to comments, maximize the potential of social interactions, and strengthen customer relationships. The software helps minimize negative impacts on advertisements by reacting swiftly and automatically to comments, leading to cost savings and increased efficiency in customer support. Replient ensures brand voice compliance in customer communication, regardless of interaction volume or employee quality, and offers comprehensive multilingual support for improved customer satisfaction and seamless communication.

Ringover is an AI-driven conversation platform designed for staffing and sales teams. It offers features such as transcription and call summaries, mood analysis, cloud telephony, multichannel communications, sales prospecting automations, app marketplace integration, and more. The platform aims to centralize all communication channels within a simple interface, empowering users to enhance productivity and streamline conversations with clients and prospects. Ringover also provides advanced analytics, automation, and coaching to boost the productivity of recruiting and sales teams. With seamless integration with various business tools, Ringover offers a comprehensive solution for businesses looking to optimize their communication strategies.

The website offers AI-powered solutions for customer service automation, including chatbots, email bots, and ticket system assistants. It provides tools like OMQ Chatbot, OMQ Help, OMQ Contact, OMQ Assist, and OMQ Reply to streamline customer interactions and improve efficiency. The platform leverages artificial intelligence to provide real-time responses, reduce support efforts, and enhance customer satisfaction across various communication channels.

Dataflow-oriented robotic application (dora-rs) is a framework that makes creation of robotic applications fast and simple. Building a robotic application can be summed up as bringing together hardwares, algorithms, and AI models, and make them communicate with each others. At dora-rs, we try to: make integration of hardware and software easy by supporting Python, C, C++, and also ROS2. make communication low latency by using zero-copy Arrow messages. dora-rs is still experimental and you might experience bugs, but we're working very hard to make it stable as possible.

ClaudeSync is a powerful tool designed to seamlessly synchronize local files with Claude.ai projects. It bridges the gap between local development environment and Claude.ai's knowledge base, offering real-time synchronization, CLI for easy management, support for multiple organizations and projects, intelligent file filtering, configurable sync interval, two-way synchronization, and more. It ensures data privacy, open source transparency, and comes with disclaimers for use at own risk. Users can quickly start syncing by installing, logging in, selecting organization and project, and running sync. Advanced features include API, organization, project, file, chat management, configuration, synchronization modes, scheduled sync, providers, custom ignore file, and troubleshooting. Contributions are welcome, and communication channels include GitHub Issues and Discord. Licensed under MIT License.

Edgen is a local GenAI API server that serves as a drop-in replacement for OpenAI's API. It provides multi-endpoint support for chat completions and speech-to-text, is model agnostic, offers optimized inference, and features model caching. Built in Rust, Edgen is natively compiled for Windows, MacOS, and Linux, eliminating the need for Docker. It allows users to utilize GenAI locally on their devices for free and with data privacy. With features like session caching, GPU support, and support for various endpoints, Edgen offers a scalable, reliable, and cost-effective solution for running GenAI applications locally.

The Universal Numbers Library is a header-only C++ template library designed for universal number arithmetic, offering alternatives to native integer and floating-point for mixed-precision algorithm development and optimization. It tailors arithmetic types to the application's precision and dynamic range, enabling improved application performance and energy efficiency. The library provides fast implementations of special IEEE-754 formats like quarter precision, half-precision, and quad precision, as well as vendor-specific extensions. It supports static and elastic integers, decimals, fixed-points, rationals, linear floats, tapered floats, logarithmic, interval, and adaptive-precision integers, rationals, and floats. The library is suitable for AI, DSP, HPC, and HFT algorithms.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

SillyTavern MultiPlayer (STMP) is an LLM chat interface that enables multiple users to chat with an AI. It features a sidebar chat for users, tools for the Host to manage the AI's behavior and moderate users. Users can change display names, chat in different windows, and the Host can control AI settings. STMP supports Text Completions, Chat Completions, and HordeAI. Users can add/edit APIs, manage past chats, view user lists, and control delays. Hosts have access to various controls, including AI configuration, adding presets, and managing characters. Planned features include smarter retry logic, host controls enhancements, and quality of life improvements like user list fading and highlighting exact usernames in AI responses.

BotSharp is an open-source machine learning framework for building AI bot platforms. It provides a comprehensive set of tools and components for developing and deploying intelligent virtual assistants. BotSharp is designed to be modular and extensible, allowing developers to easily integrate it with their existing systems and applications. With BotSharp, you can quickly and easily create AI-powered chatbots, virtual assistants, and other conversational AI applications.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

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A curated list of Generative AI projects, tools, artworks, and models

The Cheat-Sheet Collection for DevOps, Engineers, IT professionals, and more is a curated list of cheat sheets for various tools and technologies commonly used in the software development and IT industry. It includes cheat sheets for Nginx, Docker, Ansible, Python, Go (Golang), Git, Regular Expressions (Regex), PowerShell, VIM, Jenkins, CI/CD, Kubernetes, Linux, Redis, Slack, Puppet, Google Cloud Developer, AI, Neural Networks, Machine Learning, Deep Learning & Data Science, PostgreSQL, Ajax, AWS, Infrastructure as Code (IaC), System Design, and Cyber Security.

Aio-pika is a wrapper around aiormq for asyncio and humans. It provides a completely asynchronous API, object-oriented API, transparent auto-reconnects with complete state recovery, Python 3.7+ compatibility, transparent publisher confirms support, transactions support, and complete type-hints coverage.

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

Enhances internal alignment through effective communication strategies.

A language translation and localization expert, adept in cultural nuances.

I craft polite declines to 'quick question' emails.

Learn what current and future leaders in communication think about AI's impact on our industry!

Manages communication during organizational crisis situations.

Guide your Crisis Communication activity with tips from world-leading crisis professionals, Dr. Vincent Covello and Dr. Timothy Coombs.

Expert in communication and information management, friendly and professional.

Enhances brand recognition through strategic communication initiatives.

Facilitates effective communication between the organization and its investors.

Expert en communication et marketing numérique, dans le milieu de l'archivage et de la numérisation.

Assistant for multi-job remote workers, aiding in task management and communication.

Facilitates communication between project teams and stakeholders.

Assistant for advanced messaging and communication

Your communication assistant, TechTalker, simplifies messaging for software engineers with clarity and ease.

Supports executives by managing schedules and facilitating communication for effective decision-making.

Enhances organization's reputation through strategic communication.

Expert project manager, I can help you manage IT projects

Assists with creating engaging short-term rental listings and guest communication.

Facilitates effective communication and feedback between project stakeholders.

Advises on wireless communication technologies to enhance organizational efficiency.