Best AI tools for< Improve Support Response Time >

SupportLogic is a Support Experience Management Platform that uses AI to help businesses improve their customer support operations. It offers a range of features, including sentiment analysis, backlog management, intelligent case routing, proactive alerts, swarming and collaboration, account health management, customer support analytics, text analytics, SLA/SLO management, quality monitoring and coaching, agent productivity, and translation. SupportLogic integrates with existing ticketing systems and apps, and can be implemented within 45 days.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

Smalltalks.ai is an AI-powered conversational platform that enables businesses to create engaging chatbots for customer support, lead generation, and more. The platform leverages natural language processing and machine learning to understand and respond to user queries in a human-like manner. With Smalltalks.ai, businesses can automate customer interactions, improve response times, and enhance overall customer experience.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.

ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.

Fixkey is an AI-powered writing improvement tool designed for macOS users. It allows users to enhance their writing by leveraging AI technology to highlight and improve text across various applications. With customizable prompts and shortcuts, Fixkey offers a seamless writing experience, supporting over 200 languages. The tool is praised by power users for its quick response time and native integration with macOS, making it a valuable asset for anyone looking to boost their writing productivity.

Instant Answers is an AI-powered chatbot builder that enables users to create customized chatbots for their websites in minutes. The platform allows users to train their chatbots to provide instant answers to a wide range of questions by uploading documents or inputting website URLs. With features like easy customization, effortless integration, conversation analytics, and dynamic learning, Instant Answers offers a user-friendly interface for enhancing customer service and engagement.

Kapa.ai is an AI documentation assistant that provides instant AI answers to technical questions. It turns knowledge bases into reliable AI assistants powered by large language models, helping organizations improve user experience by eliminating response waiting time and identifying documentation gaps. The platform offers off-the-shelf integrations, feedback loop for improved answers, and automatic updates to stay current with changes in documentation.

This application is an AI-powered developer relations agent that can automate and consolidate manual developer support. It can automate onboarding and support for developers, and provide insights to improve documentation. The application is trained on technical developer documentation to automate repetitive questions, leading to cost savings, reduced response waiting time, and increased automation of support requests.

Typewise is an AI-powered communication assistant that helps customer service and sales teams save time, improve response and resolution times, and increase customer satisfaction. It offers features such as text prediction, auto-completion, auto-generated email and chat responses, autocorrect and grammar check, real-time translation, and a custom AI language model. Typewise integrates with popular CRM systems and is available as a SaaS or on-premises solution.

ResponseCX is an AI tool designed for Shopify brands to build autonomous AI Agents for customer support. It enables fast-growing ecommerce organizations to deploy custom AI agents in record time, providing a dedicated AI engineer to assist in the process. ResponseCX allows brands to consolidate all platforms into one place to create customized, on-brand AI Agents capable of fully autonomous ticket resolution. The tool offers features such as fast learning, fast deployment, 100% uptime, and unlimited ticket volume, leading to significant cost reductions and improved customer satisfaction.

Eazy Response is an AI-powered feedback tool that helps businesses gather real user feedback quickly and efficiently. It allows users to engage with their audience using emojis, customize questions, run quizzes, and gain actionable insights through AI-driven data analysis. With easy integration and simple analytics, Eazy Response enables businesses to enhance user experience, make data-driven decisions, and improve their products based on real feedback.

Sapling is a language model copilot and API for businesses. It provides real-time suggestions to help sales, support, and success teams more efficiently compose personalized responses. Sapling also offers a variety of features to help businesses improve their customer service, including: * Autocomplete Everywhere: Provides deep learning-powered autocomplete suggestions across all messaging platforms, allowing agents to compose replies more quickly. * Sapling Suggest: Retrieves relevant responses from a team response bank and allows agents to respond more quickly to customer inquiries by simply clicking on suggested responses in real time. * Snippet macros: Allow for quick insertion of common responses. * Grammar and language quality improvements: Sapling catches 60% more language quality issues than other spelling and grammar checkers using a machine learning system trained on millions of English sentences. * Enterprise teams can define custom settings for compliance and content governance. * Distribute knowledge: Ensure team knowledge is shared in a snippet library accessible on all your web applications. * Perform blazing fast search on your knowledge library for compliance, upselling, training, and onboarding.

TalkbackAi is a Chrome browser extension that automates customer feedback responses using artificial intelligence. It allows users to define their brand voice, generate unique replies tailored to their style, and customize responses before using them. The extension integrates with various systems, making it easy to respond to reviews from different platforms. TalkbackAi is designed to save time and improve the efficiency of customer support teams and businesses.

Sinopsis AI is an analytics tool designed for AI chatbots, offering detailed insights into user interactions to enhance response accuracy and user experience. It seamlessly integrates with existing systems, providing real-time data updates and customizable analytics reports. With a user-friendly platform and model-agnostic compatibility, Sinopsis AI empowers businesses to optimize their chatbot performance and improve customer engagement strategies.

ReplyMind is an AI-powered tool that helps businesses automate customer support and sales processes. It uses natural language processing and machine learning algorithms to analyze customer queries and provide accurate responses in real-time. The tool can handle a wide range of tasks, from answering frequently asked questions to processing orders and scheduling appointments. With ReplyMind, businesses can improve efficiency, save time, and enhance customer satisfaction.

Autocalls.ai is an AI-powered solution that automates business phone calls using artificial intelligence. It offers a seamless, fast, and efficient way to handle customer support calls. The platform allows users to create and manage phone call campaigns, access call history and analysis, view detailed reports, and integrate with existing CRM and ERP systems. Autocalls.ai ensures precise and efficient call management, reduces human errors, improves customer satisfaction, and provides 24/7 availability. With features like natural voices, multilingual support, and sentiment analysis, it enhances communication experiences for customers. The tool is scalable, adapts to various business needs, and offers benefits such as process efficiency, cost reduction, and quick response times.

Fini is a customer support AI chatbot that helps businesses resolve customer queries, increase retention, revenue, and activation. It integrates with various platforms like Zendesk, Slack, and Discord, and can be customized to match the tone and character of the business. Fini uses machine learning to learn from customer interactions and improve its responses over time. It offers features such as seamless human routing, multi-channel deployment, and feedback-based learning.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project caches pre-generated model results to reduce response time for similar requests and enhance user experience. It integrates various embedding frameworks and local storage options, offering functionalities like cache-writing, cache-querying, and cache-clearing through RESTful API. The tool supports multi-tenancy, system commands, and multi-turn dialogue, with features for data isolation, database management, and model loading schemes. Future developments include data isolation based on hyperparameters, enhanced system prompt partitioning storage, and more versatile embedding models and similarity evaluation algorithms.

Züs is a high-performance cloud on a fast blockchain offering privacy and configurable uptime. It uses erasure code to distribute data between data and parity servers, allowing flexibility for IT managers to design for security and uptime. Users can easily share encrypted data with business partners through a proxy key sharing protocol. The ecosystem includes apps like Blimp for cloud migration, Vult for personal cloud storage, and Chalk for NFT artists. Other apps include Bolt for secure wallet and staking, Atlus for blockchain explorer, and Chimney for network participation. The QoS protocol challenges providers based on response time, while the privacy protocol enables secure data sharing. Züs supports hybrid and multi-cloud architectures, allowing users to improve regulatory compliance and security requirements.

AmbuFlow is a mobile application developed using HTML, CSS, JavaScript, and Google API to notify patients of nearby hospitals and provide estimated ambulance arrival times. It offers critical details like patient's location and enhances GPS route management with real-time traffic data for efficient navigation. The app helps users find nearby hospitals, track ambulances in real-time, and manage ambulance routes based on traffic and distance. It ensures quick emergency response, real-time tracking, enhanced communication, resource management, and a user-friendly interface for seamless navigation in high-stress situations.

RSS Can is a tool designed to simplify and improve RSS feed management. It supports various systems and architectures, including Linux and macOS. Users can download the binary from the GitHub release page or use the Docker image for easy deployment. The tool provides CLI parameters and environment variables for customization. It offers features such as memory and Redis cache services, web service configuration, and rule directory settings. The project aims to support RSS pipeline flow, NLP tasks, integration with open-source software rules, and tools like a quick RSS rules generator.

OllamaSharp is a .NET binding for the Ollama API, providing an intuitive API client to interact with Ollama. It offers support for all Ollama API endpoints, real-time streaming, progress reporting, and an API console for remote management. Users can easily set up the client, list models, pull models with progress feedback, stream completions, and build interactive chats. The project includes a demo console for exploring and managing the Ollama host.

Latitude is an open-source prompt engineering platform that helps developers and product teams build AI features with confidence. It simplifies prompt management, aids in testing AI responses, and provides detailed analytics on request performance. Latitude offers collaborative prompt management, support for advanced features, version control, API and SDKs for integration, observability, evaluations in batch or real-time, and is community-driven. It can be deployed on Latitude Cloud for a managed solution or self-hosted for control and customization.

Codefuse-ModelCache is a semantic cache for large language models (LLMs) that aims to optimize services by introducing a caching mechanism. It helps reduce the cost of inference deployment, improve model performance and efficiency, and provide scalable services for large models. The project facilitates sharing and exchanging technologies related to large model semantic cache through open-source collaboration.

The discourse-chatbot is an original AI chatbot for Discourse forums that allows users to converse with the bot in posts or chat channels. Users can customize the character of the bot, enable RAG mode for expert answers, search Wikipedia, news, and Google, provide market data, perform accurate math calculations, and experiment with vision support. The bot uses cutting-edge Open AI API and supports Azure and proxy server connections. It includes a quota system for access management and can be used in RAG mode or basic bot mode. The setup involves creating embeddings to make the bot aware of forum content and setting up bot access permissions based on trust levels. Users must obtain an API token from Open AI and configure group quotas to interact with the bot. The plugin is extensible to support other cloud bots and content search beyond the provided set.

WilmerAI is a middleware system designed to process prompts before sending them to Large Language Models (LLMs). It categorizes prompts, routes them to appropriate workflows, and generates manageable prompts for local models. It acts as an intermediary between the user interface and LLM APIs, supporting multiple backend LLMs simultaneously. WilmerAI provides API endpoints compatible with OpenAI API, supports prompt templates, and offers flexible connections to various LLM APIs. The project is under heavy development and may contain bugs or incomplete code.

ESP-AI provides a complete AI conversation solution for your development board, including IAT+LLM+TTS integration solutions for ESP32 series development boards. It can be injected into projects without affecting existing ones. By providing keys from platforms like iFlytek, Jiling, and local services, you can run the services without worrying about interactions between services or between development boards and services. The project's server-side code is based on Node.js, and the hardware code is based on Arduino IDE.

This repository contains the code and instructions needed to build a sophisticated answer engine that leverages the capabilities of Groq, Mistral AI's Mixtral, Langchain.JS, Brave Search, Serper API, and OpenAI. Designed to efficiently return sources, answers, images, videos, and follow-up questions based on user queries, this project is an ideal starting point for developers interested in natural language processing and search technologies.

Azure OpenAI Service is a central capability with Azure API Management, providing guidance and tools for organizations to implement Azure OpenAI in a production environment with an emphasis on cost control, secure access, and usage monitoring. It includes infrastructure-as-code templates, CI/CD pipelines, secure access management, usage monitoring, load balancing, streaming requests, and end-to-end samples like ChatApp and Azure Dashboards.

This repo collects AI-related utilities. ## All Categories * All Categories * ChatGPT and other closed-source LLMs * AI Search engine * Open Source LLMs * GPT/LLMs Applications * LLM training platform * Applications that integrate multiple LLMs * AI Agent * Writing * Programming Development * Translation * AI Conversation or AI Voice Conversation * Image Creation * Speech Recognition * Text To Speech * Voice Processing * AI generated music or sound effects * Speech translation * Video Creation * Video Content Summary * OCR(Optical Character Recognition)

FlashRank is an ultra-lite and super-fast Python library designed to add re-ranking capabilities to existing search and retrieval pipelines. It is based on state-of-the-art Language Models (LLMs) and cross-encoders, offering support for pairwise/pointwise rerankers and listwise LLM-based rerankers. The library boasts the tiniest reranking model in the world (~4MB) and runs on CPU without the need for Torch or Transformers. FlashRank is cost-conscious, with a focus on low cost per invocation and smaller package size for efficient serverless deployments. It supports various models like ms-marco-TinyBERT, ms-marco-MiniLM, rank-T5-flan, ms-marco-MultiBERT, and more, with plans for future model additions. The tool is ideal for enhancing search precision and speed in scenarios where lightweight models with competitive performance are preferred.

LitServe is a high-throughput serving engine for deploying AI models at scale. It generates an API endpoint for a model, handles batching, streaming, autoscaling across CPU/GPUs, and more. Built for enterprise scale, it supports every framework like PyTorch, JAX, Tensorflow, and more. LitServe is designed to let users focus on model performance, not the serving boilerplate. It is like PyTorch Lightning for model serving but with broader framework support and scalability.

AIS-catcher: A multi-platform AIS Receiver

ChatGPT Telegram Bot is a Telegram bot that provides a smooth AI experience. It supports both Azure OpenAI and native OpenAI, and offers real-time (streaming) response to AI, with a faster and smoother experience. The bot also has 15 preset bot identities that can be quickly switched, and supports custom bot identities to meet personalized needs. Additionally, it supports clearing the contents of the chat with a single click, and restarting the conversation at any time. The bot also supports native Telegram bot button support, making it easy and intuitive to implement required functions. User level division is also supported, with different levels enjoying different single session token numbers, context numbers, and session frequencies. The bot supports English and Chinese on UI, and is containerized for easy deployment.

Cyber incident response assistant for triage and guided support.

I will help you craft effective prompt that gets you the best quality response from ChatGPT for any of your task.

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Balances professional and approachable responses, adhering to conventional standards.

Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.

RISEN Prompt Engineer GPT streamlines AI interactions by applying the RISEN framework, focusing on specific, structured prompts for targeted, creative responses. This method improves the precision of AI-generated answers, ensuring they meet user expectations effectively.

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Guides strong, empathetic responses for complex interpersonal challenges.

Refines GPT prompts for optimal results, focusing on user's specific needs.

This GPT generates the best possible LLM-agents for your system prompts. You can also specify the model size, like 3B, 33B, 70B, etc.

How to be a master of surprise plays and unconventional strategies in the bot lane as a support role.

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Tech expert helping improve your internet speed

A helpful guide for WordPress users, offering tips and troubleshooting advice.

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Hamster Kombat Assistant is a knowledgeable and resourceful guide designed to assist users in navigating the Hamster Kombat ecosystem. This includes gathering and summarizing information, providing technical support, and offering insights into the game's blockchain integration and crypto aspects.

I provide a structured way of using AI to support teaching and learning. I use the the CHOICE method (i.e., Clarify, Harness, Originate, Iterate, Communicate, Evaluate) to ensure that your use of AI can help you meet your educational goals.

Dynamic English tutor with literary insights, creative writing support, and communication coaching.

Comprehensive essay support with documentary analysis