Best AI tools for< Improve Customer Communication >

IntelePeer is a Customer Communications Automation Platform that offers various AI-powered solutions for contact centers, enterprises, and industries such as education, financial services, healthcare, retail, transportation, and utilities. The platform provides automation tools to enhance customer interactions, improve operational efficiency, and deliver personalized experiences. With features like SmartAgent, SmartEngage, SmartOffice, SmartCommunicator, and SmartWorker, IntelePeer aims to revolutionize communication workflows and optimize ROI through generative AI technology.

Syncly is an AI-powered customer feedback analysis tool that helps businesses understand their customers' needs and improve their customer experience. With Syncly, businesses can categorize feedback, identify negative signals, and prioritize issues to resolve. Syncly also integrates with other business tools, making it easy to manage all customer feedback in one place.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.

Glassix is an AI-powered customer communication and messaging platform that helps businesses manage all their customer conversations from a single inbox. It offers a range of features, including a conversation routing engine, cross-channel continuity, customer conversation history, and rich media & large files sharing. Glassix also offers a visual chatbot builder that allows businesses to create automated flows coupled with Conversational AI, and deploy them to all channels with just one click. With Glassix, businesses can improve customer satisfaction, reduce operational costs, and increase efficiency.

Glia is a digital customer service technology platform designed for financial services and beyond. It offers solutions to drive more sales online, increase customer loyalty, modernize support, and identify improvement areas through advanced benchmarks. With a focus on digital-centric and phone-centric customer support, Glia provides services such as video banking, personalized expert service, and AI management. The platform also emphasizes security, offering new apps, features, and ways to engage customers. Glia aims to revolutionize customer communication in industries like banking, credit unions, fintech, insurance, and lending.

Crisp is an all-in-one business messaging platform designed for startups and small to medium-sized businesses. It offers various features such as chat widget, chatbot builder, CRM, shared inbox, ticketing system, campaigns, knowledge base, and more to help businesses automate tasks, improve customer engagement, and provide efficient customer support. With Crisp, teams can collaborate effortlessly, gather data and knowledge in one place, and enhance customer experiences with personalized interactions.

ChatMasters is an AI-powered bot-assistant application designed to enhance user experience and streamline communication processes. It leverages artificial intelligence technology to provide automated responses and support in various tasks. With ChatMasters, users can easily interact with a virtual assistant to get information, resolve queries, and perform actions efficiently. The application aims to improve customer service, increase productivity, and offer a seamless chat experience for users.

JustCall is an AI-powered customer communication platform designed for customer-facing teams. It offers a suite of AI solutions such as Conversation Intelligence, AI Coaching, Automatic Call Scoring, Agent Assist, SMS Copilot, Agent Analytics, Call Transcription, Moment Analysis, and Sentiment Analysis. JustCall helps businesses enhance agent productivity, drive customer delight, and improve overall communication efficiency. The platform integrates with various CRM systems and offers features like Outbound Call Center, Inbound Contact Center, Business Phone System, IVR (Call Menu), Call Forwarding, Sales Dialer, Call Recording, Advanced Analytics, and more. JustCall is trusted by over 6,000 businesses worldwide for its AI-driven communication solutions.

Voximplant is a cloud communications platform that provides a range of tools and services for businesses to build and scale their communications solutions. The platform includes a variety of features such as voice, video, messaging, natural language processing, and SIP trunking. Voximplant also offers a no-code drag-and-drop contact center solution called Voximplant Kit, which is designed to help businesses improve customer experience and automate processes. Voximplant is used by millions of users worldwide and is trusted by companies such as Airbnb, Uber, and Salesforce.

Omnichat Blog 2.0 is an AI-powered platform that offers omnichannel messaging solutions for businesses, enabling seamless communication with customers across various messaging channels such as WhatsApp, Facebook Messenger, Instagram, LINE, and WeChat. The platform provides features like automated messaging, chatbot development, personalized customer interactions, and integration of messaging channels into existing systems. With a focus on enhancing customer communication and driving growth, Omnichat helps businesses improve sales, customer satisfaction, and marketing strategies.

Talklab is an AI-powered chatbot platform that revolutionizes communication by providing intelligent chatbots for customer support. The platform allows businesses to easily monitor and improve customer interactions through advanced technology. Talklab enables users to create and configure chatbots using natural language processing, providing continuous support to customers 24/7. With features like intention configuration, global text and table settings, and conversation tracking tools, Talklab empowers businesses to enhance customer service and gain valuable insights from chatbot interactions.

Symbl.ai is a real-time voice AI platform that enables businesses to extract insights from unstructured live calls. It offers a range of features, including real-time transcription, sentiment analysis, question detection, and topic tracking. Symbl.ai's platform is powered by Nebula, a proprietary LLM that is specialized in understanding human interactions in streaming mode. This allows Symbl.ai to provide accurate and low-latency insights that can be used to improve customer service, sales, and compliance.

DevRev is an AI-powered platform that unifies customer support and software development. It offers solutions for product development, support, and engagement through its AgentOS platform and knowledge graph. DevRev aims to replace legacy tools with AI-driven insights and analytics to help companies make informed decisions and improve customer experiences.

ToMate is an AI-powered tool that helps businesses automate their customer communications. It uses natural language processing (NLP) to understand the intent of customer messages and generate personalized responses. ToMate can be integrated with popular email and messaging platforms, making it easy for businesses to use. With ToMate, businesses can save time and improve the quality of their customer interactions.

Moshi AI is a new voice assistant with advanced vocal capabilities that simulate human-like conversations. It can be used as a personal coach or companion, providing guidance and support in various scenarios. Moshi AI offers real-time voice interaction, efficient multimodal processing, and enhanced privacy and security features. The application is designed to enhance business operations, improve customer interactions, and streamline decision-making processes.

WorkBot is an AI-powered customer service platform that autonomously handles customer communications, automates processes with AI agents, and uncovers deeper insights from customer data. It centralizes knowledge management, offers API integration, enables automation with AI agents, and provides unmatched security and privacy features. WorkBot's AI chatbot feature allows for cost-effective support for customers, with the ability to connect to any database, embed into websites, and integrate with various tools. The platform revolutionizes customer service, sales support, lead generation, and HR management, offering 24/7 support, automation, and personalized assistance. WorkBot also features AI voice agents for automated customer support call handling, appointment booking, and customized AI solutions tailored to individual needs.

Kixie is an AI-driven communication platform designed for revenue teams to work better together. It offers features such as AI Sales Insights, Conversation Intelligence, Power Dialer, Contact Center Analytics, Business SMS, Voice & SMS Automations, and more. Kixie aims to increase pipeline, boost sales, and enhance customer satisfaction by providing a consolidated communications platform with advanced tools for personalized interactions at scale.

Hippo Video is an AI-powered video platform designed for Go-To-Market (GTM) teams. It offers a comprehensive solution for sales, marketing, campaigns, customer support, and communications. The platform enables users to create interactive videos easily and quickly, transform text into videos at scale, and personalize video campaigns. With features like Text-to-Video, AI Avatar Video Generator, Video Flows, and AI Editor, Hippo Video helps businesses enhance engagement, accelerate video production, and improve customer self-service.

Mithrin is an AI chatbot application that offers chatbot agents with custom knowledge integration and a variety of smart tools to improve customer interactions. It provides businesses with the ability to create intelligent chatbots that can engage with customers, answer queries, and provide personalized assistance. Mithrin's advanced features and user-friendly interface make it a valuable tool for companies looking to enhance their customer service and streamline communication processes.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

LLMClient is a JavaScript/TypeScript library that simplifies working with large language models (LLMs) by providing an easy-to-use interface for building and composing efficient prompts using prompt signatures. These signatures enable the automatic generation of typed prompts, allowing developers to leverage advanced capabilities like reasoning, function calling, RAG, ReAcT, and Chain of Thought. The library supports various LLMs and vector databases, making it a versatile tool for a wide range of applications.

Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

SalesGPT is an open-source AI agent designed for sales, utilizing context-awareness and LLMs to work across various communication channels like voice, email, and texting. It aims to enhance sales conversations by understanding the stage of the conversation and providing tools like product knowledge base to reduce errors. The agent can autonomously generate payment links, handle objections, and close sales. It also offers features like automated email communication, meeting scheduling, and integration with various LLMs for customization. SalesGPT is optimized for low latency in voice channels and ensures human supervision where necessary. The tool provides enterprise-grade security and supports LangSmith tracing for monitoring and evaluation of intelligent agents built on LLM frameworks.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

This repository contains a comprehensive collection of 63 must-know Large Language Models (LLMs) interview questions. It covers topics such as the architecture of LLMs, transformer models, attention mechanisms, training processes, encoder-decoder frameworks, differences between LLMs and traditional statistical language models, handling context and long-term dependencies, transformers for parallelization, applications of LLMs, sentiment analysis, language translation, conversation AI, chatbots, and more. The readme provides detailed explanations, code examples, and insights into utilizing LLMs for various tasks.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

A curated list of Generative AI projects, tools, artworks, and models

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Create professional, clear, and effective emails to improve team communication

Offering guidance on improving social interactions with empathetic, respectful, and effective communication strategies.

A spoken English guru for professional and personal communication.

Analyzes communication for charisma, balancing warmth and competence.

実践スキル向上のための対話型学習アシスタント　　　　　　　　　（Interactive learning assistant to improve practical skills）

Language tutor focusing on communication. Responds to voice. Starts with basics.

Expert in interpreting personality profiles for effective communication

Proofreading English emails with Japanese interaction

당신의 현재 스피킹 점수에 만족하시나요? 만약 '아니오'라면, 지금이 변화할 때입니다. 저희 연습모드와 프리토킹으로 이미 400명의 학생이 자신의 기록을 갈아치웠습니다. 다음은 당신 차례입니다. 더 이상 미루지 마세요!

I assist with active listening practice.

Interactive soft skills training with visual storytelling.

Balances professional and approachable responses, adhering to conventional standards.

Enhance your email writing with EmailGENIUS, your AI mail composition assistant!

Expert in NLP, persuasion, and body language, teaching through lessons and practical tests.

Offers playful scolding in Kansai dialect, then encourages and motivates.

Job Inteview Preparator

Using "Crucial Conversations," I can help you handle work and home challenges with confidence and clarity.

Transforms angry emails into tactful versions, maintains core message.

Transforming your interview doubts into confidence. Get ready to impress!