Best AI tools for< Improve Call Recognition >
20 - AI tool Sites
Hiya
Hiya is an AI-powered caller ID, call blocker, and protection application that enhances voice communication experiences. It helps users identify incoming calls, block spam and fraud, and protect against AI voice fraud and scams. Hiya offers solutions for businesses, carriers, and consumers, with features like branded caller ID, spam detection, call filtering, and more. With a global reach and a user base of over 450 million, Hiya aims to bring trust, identity, and intelligence back to phone calls.
ELSA
ELSA is an AI-powered English speaking coach that helps you improve your pronunciation, fluency, and confidence. With ELSA, you can practice speaking English in short, fun dialogues and get instant feedback from our proprietary artificial intelligence technology. ELSA also offers a variety of other features, such as personalized lesson plans, progress tracking, and games to help you stay motivated.
mySQM™ QA
SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.
Lucida AI
Lucida AI is an AI-driven coaching tool designed to enhance employees' English language skills through personalized insights and feedback based on real-life call interactions. The tool offers comprehensive coaching in pronunciation, fluency, grammar, vocabulary, and tracking of language proficiency. It provides advanced speech analysis using proprietary LLM and NLP technologies, ensuring accurate assessments and detailed tracking. With end-to-end encryption for data privacy, Lucy AI is a cost-effective solution for organizations seeking to improve communication skills and streamline language assessment processes.
Five9
Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9
Convin
Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.
AI Pricing Optimizer
AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.
Krisp
Krisp is an AI-powered tool designed to enhance online meetings and calls by removing background noises, transcribing conversations in real-time, generating meeting notes and summaries, and providing features like AI accent localization and call recording. It offers solutions for individuals, teams, call centers, and enterprises, ensuring clear communication and improved productivity. Krisp's advanced technology helps users focus on the conversation without distractions and ensures high-quality audio interactions.
iWishAI
iWishAI is an AI-powered sales tool designed to help Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) improve their sales skills through role-playing scenarios, AI-generated call scripts, and real-time feedback. The tool also includes features like an AI Power Dialer for setting more meetings faster and an AI Email Generator for creating hyper-targeted email campaigns at scale. iWishAI aims to enhance sales productivity, increase conversion rates, and streamline the sales process for businesses.
EasyCallScript
EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.
interface.ai
interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.
Infinity Call Analytics Software
Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.
Had-a Call
Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.
AI Therapy Call
The AI Therapy Call is an AI-driven mental health solution that offers accessible and affordable therapy services merged with life coaching. It provides immediate support through AI-driven empathy, personalized responses, and tailored guidance to improve mental well-being. The service is available 24/7, rooted in cutting-edge technology, and ensures privacy and confidentiality for users. Users can expect transformative experiences and continuous growth in their mental wellness journey.
Yoodli
Yoodli is a free communication coach that provides private, real-time, and judgment-free coaching to help users improve their communication skills. It works like Grammarly but for speech, giving users in-the-moment nudges to help them sound confident during calls. Yoodli also tracks users' progress over time, showing them how they are doing relative to recommended benchmarks.
Tomato.ai
Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.
MaestroQA
MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.
Wonderway
Wonderway is an AI Sales Coach and Sales Training Platform that uses AI to provide automated sales coaching on every call. It helps sales teams train, upskill, and certify their members, leading to increased conversion rates and reduced ramp time. The platform offers personalized training, aligns teams faster, and improves sales onboarding. Wonderway's AI technology understands where sales teams need help and provides recommendations for improvement, making it a valuable tool for sales professionals.
Pitch Patterns
Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.
Level AI
Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.
20 - Open Source AI Tools
Customer-Service-Conversational-Insights-with-Azure-OpenAI-Services
This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.
ultravox
Ultravox is a fast multimodal Language Model (LLM) that can understand both text and human speech in real-time without the need for a separate Audio Speech Recognition (ASR) stage. By extending Meta's Llama 3 model with a multimodal projector, Ultravox converts audio directly into a high-dimensional space used by Llama 3, enabling quick responses and potential understanding of paralinguistic cues like timing and emotion in human speech. The current version (v0.3) has impressive speed metrics and aims for further enhancements. Ultravox currently converts audio to streaming text and plans to emit speech tokens for direct audio conversion. The tool is open for collaboration to enhance this functionality.
uptrain
UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.
lobe-chat
Lobe Chat is an open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible ([function call][docs-functionc-call]) plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application.
Linly-Talker
Linly-Talker is an innovative digital human conversation system that integrates the latest artificial intelligence technologies, including Large Language Models (LLM) 🤖, Automatic Speech Recognition (ASR) 🎙️, Text-to-Speech (TTS) 🗣️, and voice cloning technology 🎤. This system offers an interactive web interface through the Gradio platform 🌐, allowing users to upload images 📷 and engage in personalized dialogues with AI 💬.
ai-starter-kit
SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.
sparrow
Sparrow is an innovative open-source solution for efficient data extraction and processing from various documents and images. It seamlessly handles forms, invoices, receipts, and other unstructured data sources. Sparrow stands out with its modular architecture, offering independent services and pipelines all optimized for robust performance. One of the critical functionalities of Sparrow - pluggable architecture. You can easily integrate and run data extraction pipelines using tools and frameworks like LlamaIndex, Haystack, or Unstructured. Sparrow enables local LLM data extraction pipelines through Ollama or Apple MLX. With Sparrow solution you get API, which helps to process and transform your data into structured output, ready to be integrated with custom workflows. Sparrow Agents - with Sparrow you can build independent LLM agents, and use API to invoke them from your system. **List of available agents:** * **llamaindex** - RAG pipeline with LlamaIndex for PDF processing * **vllamaindex** - RAG pipeline with LLamaIndex multimodal for image processing * **vprocessor** - RAG pipeline with OCR and LlamaIndex for image processing * **haystack** - RAG pipeline with Haystack for PDF processing * **fcall** - Function call pipeline * **unstructured-light** - RAG pipeline with Unstructured and LangChain, supports PDF and image processing * **unstructured** - RAG pipeline with Weaviate vector DB query, Unstructured and LangChain, supports PDF and image processing * **instructor** - RAG pipeline with Unstructured and Instructor libraries, supports PDF and image processing. Works great for JSON response generation
edenai-apis
Eden AI aims to simplify the use and deployment of AI technologies by providing a unique API that connects to all the best AI engines. With the rise of **AI as a Service** , a lot of companies provide off-the-shelf trained models that you can access directly through an API. These companies are either the tech giants (Google, Microsoft , Amazon) or other smaller, more specialized companies, and there are hundreds of them. Some of the most known are : DeepL (translation), OpenAI (text and image analysis), AssemblyAI (speech analysis). There are **hundreds of companies** doing that. We're regrouping the best ones **in one place** !
awesome-transformer-nlp
This repository contains a hand-curated list of great machine (deep) learning resources for Natural Language Processing (NLP) with a focus on Generative Pre-trained Transformer (GPT), Bidirectional Encoder Representations from Transformers (BERT), attention mechanism, Transformer architectures/networks, Chatbot, and transfer learning in NLP.
LLM4SE
The collection is actively updated with the help of an internal literature search engine.
awesome-ai
Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.
AIlice
AIlice is a fully autonomous, general-purpose AI agent that aims to create a standalone artificial intelligence assistant, similar to JARVIS, based on the open-source LLM. AIlice achieves this goal by building a "text computer" that uses a Large Language Model (LLM) as its core processor. Currently, AIlice demonstrates proficiency in a range of tasks, including thematic research, coding, system management, literature reviews, and complex hybrid tasks that go beyond these basic capabilities. AIlice has reached near-perfect performance in everyday tasks using GPT-4 and is making strides towards practical application with the latest open-source models. We will ultimately achieve self-evolution of AI agents. That is, AI agents will autonomously build their own feature expansions and new types of agents, unleashing LLM's knowledge and reasoning capabilities into the real world seamlessly.
Awesome-Segment-Anything
Awesome-Segment-Anything is a powerful tool for segmenting and extracting information from various types of data. It provides a user-friendly interface to easily define segmentation rules and apply them to text, images, and other data formats. The tool supports both supervised and unsupervised segmentation methods, allowing users to customize the segmentation process based on their specific needs. With its versatile functionality and intuitive design, Awesome-Segment-Anything is ideal for data analysts, researchers, content creators, and anyone looking to efficiently extract valuable insights from complex datasets.
aiavatarkit
AIAvatarKit is a tool for building AI-based conversational avatars quickly. It supports various platforms like VRChat and cluster, along with real-world devices. The tool is extensible, allowing unlimited capabilities based on user needs. It requires VOICEVOX API, Google or Azure Speech Services API keys, and Python 3.10. Users can start conversations out of the box and enjoy seamless interactions with the avatars.
llms
The 'llms' repository is a comprehensive guide on Large Language Models (LLMs), covering topics such as language modeling, applications of LLMs, statistical language modeling, neural language models, conditional language models, evaluation methods, transformer-based language models, practical LLMs like GPT and BERT, prompt engineering, fine-tuning LLMs, retrieval augmented generation, AI agents, and LLMs for computer vision. The repository provides detailed explanations, examples, and tools for working with LLMs.
RWKV-LM
RWKV is an RNN with Transformer-level LLM performance, which can also be directly trained like a GPT transformer (parallelizable). And it's 100% attention-free. You only need the hidden state at position t to compute the state at position t+1. You can use the "GPT" mode to quickly compute the hidden state for the "RNN" mode. So it's combining the best of RNN and transformer - **great performance, fast inference, saves VRAM, fast training, "infinite" ctx_len, and free sentence embedding** (using the final hidden state).
AGI-Papers
This repository contains a collection of papers and resources related to Large Language Models (LLMs), including their applications in various domains such as text generation, translation, question answering, and dialogue systems. The repository also includes discussions on the ethical and societal implications of LLMs. **Description** This repository is a collection of papers and resources related to Large Language Models (LLMs). LLMs are a type of artificial intelligence (AI) that can understand and generate human-like text. They have a wide range of applications, including text generation, translation, question answering, and dialogue systems. **For Jobs** - **Content Writer** - **Copywriter** - **Editor** - **Journalist** - **Marketer** **AI Keywords** - **Large Language Models** - **Natural Language Processing** - **Machine Learning** - **Artificial Intelligence** - **Deep Learning** **For Tasks** - **Generate text** - **Translate text** - **Answer questions** - **Engage in dialogue** - **Summarize text**
Paper-Reading-ConvAI
Paper-Reading-ConvAI is a repository that contains a list of papers, datasets, and resources related to Conversational AI, mainly encompassing dialogue systems and natural language generation. This repository is constantly updating.
20 - OpenAI Gpts
First Call Preparation
Tell me your company and customer and I'll prepare your first call with them!
Wordon, World's Worst Customer | Divergent AI
I simulate tough Customer Support scenarios for Agent Training.
TOEFL Speaking Coach
Friendly bot for efficient TOEFL speaking practice, offering direct questions and detailed feedback.
Speak GPT
Voice-centric English role-play tool for speaking practice and offering personalized feedback!
CDR Guru
To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.
Landing Page Copywriter
I will write a perfect copy for your landing page based on your offer and your target audience
UX & UI
Gives you tips and suggestions on how you can improve your application for your users.
Memory Enhancer
Offers exercises and techniques to improve memory retention and cognitive functions.
English Conversation Role Play Creator
Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!
Customer Retention Consultant
Analyzes customer churn and provides strategies to improve loyalty and retention.