Best AI tools for< Improve Call Recognition >

Hiya is an AI-powered caller ID, call blocker, and protection application that enhances voice communication experiences. It helps users identify incoming calls, block spam and fraud, and protect against AI voice fraud and scams. Hiya offers solutions for businesses, carriers, and consumers, with features like branded caller ID, spam detection, call filtering, and more. With a global reach and a user base of over 450 million, Hiya aims to bring trust, identity, and intelligence back to phone calls.

ELSA is an AI-powered English speaking coach that helps you improve your pronunciation, fluency, and confidence. With ELSA, you can practice speaking English in short, fun dialogues and get instant feedback from our proprietary artificial intelligence technology. ELSA also offers a variety of other features, such as personalized lesson plans, progress tracking, and games to help you stay motivated.

SQM Group's mySQM™ QA software is a comprehensive solution for call centers to monitor, motivate, and manage agents, ultimately improving customer experience (CX) and reducing QA costs by 50%. It combines three data sources: post-call surveys, call handling data, and call compliance feedback, providing holistic CX insights. The software offers personalized agent self-coaching suggestions, real-time recognition for great CX delivery, and benchmarks, ranks, awards, and certifies Csat, FCR, and QA performance.

Lucida AI is an AI-driven coaching tool designed to enhance employees' English language skills through personalized insights and feedback based on real-life call interactions. The tool offers comprehensive coaching in pronunciation, fluency, grammar, vocabulary, and tracking of language proficiency. It provides advanced speech analysis using proprietary LLM and NLP technologies, ensuring accurate assessments and detailed tracking. With end-to-end encryption for data privacy, Lucy AI is a cost-effective solution for organizations seeking to improve communication skills and streamline language assessment processes.

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform call and contact centers into customer engagement centers of excellence. Our AI-powered solutions help businesses deliver exceptional customer experiences, improve operational efficiency, and reduce costs. With Five9, you can: * Empower agents to deliver results anywhere * Improve CX with practical AI * Find efficiency with AI & automation * Scale with AI & digital workforce * Realize results with Five9

Convin is an omnichannel contact center platform powered by conversation intelligence. It offers a full-stack conversations QA platform for contact centers, AI learning management system for faster agent onboarding, real-time agent assist for improved conversions, automated agent coaching for personalized training, supervisor assist for tracking and assistance, and insights to collect 100% of customer intelligence. The platform also provides automated QA to audit and score customer conversations, analytics for quality management, and a mobile app for on-the-go access. Convin helps businesses in various industries like sales, support, compliance, collection, retention, healthtech, fintech, insurtech, edtech, real estate, hospitality & travel, and BPO to enhance customer interactions and drive revenue.

AI Pricing Optimizer is an AI-driven tool designed to help SaaS businesses optimize their pricing strategies for increased sales and profits. It offers smart and actionable insights to enhance pricing display, customer understanding, promotions, and call-to-action optimization. The tool aims to eliminate guesswork and provide data-driven recommendations to improve conversion rates and revenue potential.

Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation to remove background noises, voices, and echoes from online meetings. It also provides AI Meeting Assistant features like transcribing, summarizing, and recording online meetings. Krisp caters to individuals, teams, call centers, and developers, offering a range of AI-powered solutions to enhance communication clarity and productivity.

iWishAI is an AI-powered sales enablement platform designed to help Sales Development Representatives (SDRs) and Business Development Representatives (BDRs) improve their sales skills and performance. The platform offers features such as AI-powered sales role-play, AI feedback, power dialer, email generator, and more to enhance sales conversations and increase productivity. With iWishAI, sales teams can practice realistic scenarios, receive constructive feedback, handle objections effectively, and run hyper-targeted email campaigns at scale.

EasyCallScript is a live call script application powered by AI technology, designed to enhance cold calling experiences for sales representatives. The tool provides instant confidence on the phone by adapting scripts for each lead and guiding users through calls without the need for CRM integration or specific data. With EasyCallScript, users can efficiently handle objections, maintain a consistent company culture, and focus on building relationships while the AI focuses on the sales objective. The application offers different pricing plans with one-time payments and unlimited user profiles, making it a valuable tool for sales professionals seeking to improve their call performance.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

The AI Therapy Call is an AI-driven mental health solution that offers accessible and affordable therapy services merged with life coaching. It provides immediate support through AI-driven empathy, personalized responses, and tailored guidance to improve mental well-being. The service is available 24/7, rooted in cutting-edge technology, and ensures privacy and confidentiality for users. Users can expect transformative experiences and continuous growth in their mental wellness journey.

Yoodli is a free communication coach that provides private, real-time, and judgment-free coaching to help users improve their communication skills. It works like Grammarly but for speech, giving users in-the-moment nudges to help them sound confident during calls. Yoodli also tracks users' progress over time, showing them how they are doing relative to recommended benchmarks.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

MaestroQA is a comprehensive Call Center Quality Assurance Software that offers a range of products and features to enhance QA processes. It provides customizable report builders, scorecard builders, calibration workflows, coaching workflows, automated QA workflows, screen capture, accurate transcriptions, root cause analysis, performance dashboards, AI grading assist, analytics, and integrations with various platforms. The platform caters to industries like eCommerce, financial services, gambling, insurance, B2B software, social media, and media, offering solutions for QA managers, team leaders, and executives.

Wonderway is an AI Sales Coach and Sales Training Platform that leverages AI technology to provide automated sales coaching on every call. It helps sales teams train, upskill, and certify their members, leading to increased conversion rates and reduced ramp time. The platform offers personalized training, aligns teams faster, and improves sales onboarding efficiency. Wonderway uses AI to analyze sales team performance and provide tailored recommendations for improvement, making it a valuable tool for sales professionals seeking to enhance their skills and boost sales performance.

Pitch Patterns is an AI-powered Quality Control platform designed for teams analyzing sales and customer service calls to enhance close rates and CSAT scores. The platform offers innovative features such as Social Skill Markers, Conversation Analysis, and AI Tracking to provide valuable insights and improve agent performance. With integration capabilities with popular CRM systems like Salesforce and Pipedrive, Pitch Patterns aims to revolutionize call center excellence through AI analytics.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

Ultravox is a fast multimodal Language Model (LLM) that can understand both text and human speech in real-time without the need for a separate Audio Speech Recognition (ASR) stage. By extending Meta's Llama 3 model with a multimodal projector, Ultravox converts audio directly into a high-dimensional space used by Llama 3, enabling quick responses and potential understanding of paralinguistic cues like timing and emotion in human speech. The current version (v0.3) has impressive speed metrics and aims for further enhancements. Ultravox currently converts audio to streaming text and plans to emit speech tokens for direct audio conversion. The tool is open for collaboration to enhance this functionality.

UpTrain is an open-source unified platform to evaluate and improve Generative AI applications. We provide grades for 20+ preconfigured evaluations (covering language, code, embedding use cases), perform root cause analysis on failure cases and give insights on how to resolve them.

Linly-Talker is an innovative digital human conversation system that integrates the latest artificial intelligence technologies, including Large Language Models (LLM) 🤖, Automatic Speech Recognition (ASR) 🎙️, Text-to-Speech (TTS) 🗣️, and voice cloning technology 🎤. This system offers an interactive web interface through the Gradio platform 🌐, allowing users to upload images 📷 and engage in personalized dialogues with AI 💬.

SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.

Eden AI aims to simplify the use and deployment of AI technologies by providing a unique API that connects to all the best AI engines. With the rise of **AI as a Service** , a lot of companies provide off-the-shelf trained models that you can access directly through an API. These companies are either the tech giants (Google, Microsoft , Amazon) or other smaller, more specialized companies, and there are hundreds of them. Some of the most known are : DeepL (translation), OpenAI (text and image analysis), AssemblyAI (speech analysis). There are **hundreds of companies** doing that. We're regrouping the best ones **in one place** !

This repository contains a hand-curated list of great machine (deep) learning resources for Natural Language Processing (NLP) with a focus on Generative Pre-trained Transformer (GPT), Bidirectional Encoder Representations from Transformers (BERT), attention mechanism, Transformer architectures/networks, Chatbot, and transfer learning in NLP.

The collection is actively updated with the help of an internal literature search engine.

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

AIlice is a fully autonomous, general-purpose AI agent that aims to create a standalone artificial intelligence assistant, similar to JARVIS, based on the open-source LLM. AIlice achieves this goal by building a "text computer" that uses a Large Language Model (LLM) as its core processor. Currently, AIlice demonstrates proficiency in a range of tasks, including thematic research, coding, system management, literature reviews, and complex hybrid tasks that go beyond these basic capabilities. AIlice has reached near-perfect performance in everyday tasks using GPT-4 and is making strides towards practical application with the latest open-source models. We will ultimately achieve self-evolution of AI agents. That is, AI agents will autonomously build their own feature expansions and new types of agents, unleashing LLM's knowledge and reasoning capabilities into the real world seamlessly.

The 'llms' repository is a comprehensive guide on Large Language Models (LLMs), covering topics such as language modeling, applications of LLMs, statistical language modeling, neural language models, conditional language models, evaluation methods, transformer-based language models, practical LLMs like GPT and BERT, prompt engineering, fine-tuning LLMs, retrieval augmented generation, AI agents, and LLMs for computer vision. The repository provides detailed explanations, examples, and tools for working with LLMs.

A comprehensive repository of resources for Chinese large language models (LLMs), including data processing tools, fine-tuning frameworks, inference libraries, evaluation platforms, RAG engines, agent frameworks, books, courses, tutorials, and tips. The repository covers a wide range of tools and resources for working with LLMs, from data labeling and processing to model fine-tuning, inference, evaluation, and application development. It also includes resources for learning about LLMs through books, courses, and tutorials, as well as insights and strategies from building with LLMs.

RWKV is an RNN with Transformer-level LLM performance, which can also be directly trained like a GPT transformer (parallelizable). And it's 100% attention-free. You only need the hidden state at position t to compute the state at position t+1. You can use the "GPT" mode to quickly compute the hidden state for the "RNN" mode. So it's combining the best of RNN and transformer - **great performance, fast inference, saves VRAM, fast training, "infinite" ctx_len, and free sentence embedding** (using the final hidden state).

This repository contains a collection of papers and resources related to Large Language Models (LLMs), including their applications in various domains such as text generation, translation, question answering, and dialogue systems. The repository also includes discussions on the ethical and societal implications of LLMs. **Description** This repository is a collection of papers and resources related to Large Language Models (LLMs). LLMs are a type of artificial intelligence (AI) that can understand and generate human-like text. They have a wide range of applications, including text generation, translation, question answering, and dialogue systems. **For Jobs** - **Content Writer** - **Copywriter** - **Editor** - **Journalist** - **Marketer** **AI Keywords** - **Large Language Models** - **Natural Language Processing** - **Machine Learning** - **Artificial Intelligence** - **Deep Learning** **For Tasks** - **Generate text** - **Translate text** - **Answer questions** - **Engage in dialogue** - **Summarize text**

Paper-Reading-ConvAI is a repository that contains a list of papers, datasets, and resources related to Conversational AI, mainly encompassing dialogue systems and natural language generation. This repository is constantly updating.

A conversational coach for non-native English speakers.

Tell me your company and customer and I'll prepare your first call with them!

Experto en Call of Duty, ofreciendo estrategias y consejos de juego.

I'm your English speaking practice buddy!

A British English tutor enhancing spoken skills.

I simulate tough Customer Support scenarios for Agent Training.

Friendly bot for efficient TOEFL speaking practice, offering direct questions and detailed feedback.

Helps with English speaking practice through scenarios.

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Voice-centric English role-play tool for speaking practice and offering personalized feedback!

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

I will write a perfect copy for your landing page based on your offer and your target audience

Gives you tips and suggestions on how you can improve your application for your users.

Upload a screenshot of your Tinder profile to improve it and get feedback

Improve your Ideas with First Principles Thinking

Offers exercises and techniques to improve memory retention and cognitive functions.

Generates conversation examples and chunks for specified situations. Improve your instantaneous conversational skills through repetitive practice!

Improve your physical & mental health

Analyzes customer churn and provides strategies to improve loyalty and retention.

Improve your curriculum telling chatgpt your cv and the desired job