Best AI tools for< escalate sms >
6 - AI tool Sites
Eva
Eva is an AI-powered phone ordering assistant designed to help restaurants streamline their ordering process and enhance customer engagement. It seamlessly integrates phone and SMS orders into the restaurant's workflow, providing real-time insights and reports to improve operations and customer satisfaction. Eva's advanced AI capabilities enable it to process orders with accuracy, reducing the need for additional staff and increasing efficiency. It automates order taking, inquiry resolution, call forwarding, SMS escalation, and more, freeing up restaurant staff to focus on providing excellent customer service. With Eva, restaurants can: * Increase orders from underutilized channels like phone and SMS * Reduce labor costs by eliminating the need for additional staff * Gain real-time customer insights to enhance satisfaction and ratings * Improve operational efficiency and streamline the ordering process * Provide a seamless and convenient ordering experience for customers Eva is compatible with popular POS systems like Square and Clover, and it also offers a Merchant Solution for restaurants that don't use these systems. Eva's pricing plans are tailored to meet the needs of different businesses, with the Basic plan starting at $150/month, the Business plan at $250/month, and the Enterprise plan offering custom pricing. Eva has received positive feedback from customers, who praise its efficiency, accuracy, and ability to enhance customer engagement. It has been described as a "stroke of genius" and a "revolutionary addition" to restaurant operations.
Converso
Converso is an AI-powered customer support platform that enables businesses to connect their own AI Assistant with a shared team inbox, thereby automating first-line customer support and reducing workload for front-line agents. AI Assistants can be connected to different channels, such as webchat, WhatsApp, SMS, and conversations can be transferred to a human agent in the event that the query is too complex for the AI Assistant to manage. Converso also enables outbound conversations via WhatsApp and SMS, managed via the same inbox, for proactive customer engagement.
Empy AI
Empy AI is a tool that helps businesses improve team emotional well-being by detecting and resolving conflicts before they escalate. It uses artificial intelligence to analyze communication between employees and identify potential issues. Empy AI can help businesses reduce employee churn, increase productivity, and improve team morale.
Gleen AI
Gleen AI is a generative AI platform that provides highly accurate and capable customer success solutions. It combines the power of generative AI/ML with GPT-4 to deliver relevant and trustworthy answers to customer queries. Gleen AI can also perform automated actions, gather knowledge from various sources, and seamlessly integrate with existing customer support channels. By leveraging Gleen AI, businesses can enhance customer satisfaction, reduce response times, and streamline their customer support operations.
Customerly
Customerly is an AI-powered customer service solution that helps businesses automate support tasks, improve response times, and enhance customer satisfaction. It offers a range of features including AI chatbots, AI-powered response generation, global support, and a unified help desk. Customerly's AI capabilities enable it to learn from knowledge bases and canned responses, provide seamless assistance at any conversation stage, simplify complex tasks, and escalate to human agents when necessary.
Microsoft Copilot Studio
Microsoft Copilot Studio is an end-to-end conversational AI platform that allows users to design intelligent, actionable, and connected AI assistants for employees and customers. Users can create custom copilots, design conversational applications using generative AI and large language models, and customize Copilot for Microsoft 365. The platform offers capabilities to build copilots, generate conversations, bring systems to life, control copilot responses, handle complex queries, and offer personalized interactions. It also enables users to expand copilot reach, extend line-of-business apps, and escalate conversations with human agents.
2 - Open Source AI Tools
openvino-plugins-ai-audacity
OpenVINO™ AI Plugins for Audacity* are a set of AI-enabled effects, generators, and analyzers for Audacity®. These AI features run 100% locally on your PC -- no internet connection necessary! OpenVINO™ is used to run AI models on supported accelerators found on the user's system such as CPU, GPU, and NPU. * **Music Separation**: Separate a mono or stereo track into individual stems -- Drums, Bass, Vocals, & Other Instruments. * **Noise Suppression**: Removes background noise from an audio sample. * **Music Generation & Continuation**: Uses MusicGen LLM to generate snippets of music, or to generate a continuation of an existing snippet of music. * **Whisper Transcription**: Uses whisper.cpp to generate a label track containing the transcription or translation for a given selection of spoken audio or vocals.
LLM-PowerHouse-A-Curated-Guide-for-Large-Language-Models-with-Custom-Training-and-Inferencing
LLM-PowerHouse is a comprehensive and curated guide designed to empower developers, researchers, and enthusiasts to harness the true capabilities of Large Language Models (LLMs) and build intelligent applications that push the boundaries of natural language understanding. This GitHub repository provides in-depth articles, codebase mastery, LLM PlayLab, and resources for cost analysis and network visualization. It covers various aspects of LLMs, including NLP, models, training, evaluation metrics, open LLMs, and more. The repository also includes a collection of code examples and tutorials to help users build and deploy LLM-based applications.