Best AI tools for< Customer Experience Optimization >

OptiMonk is a Digital Customer Experience Optimization platform that helps businesses create personalized experiences for their website visitors. With OptiMonk, businesses can create popups, nanobars, lucky wheels, full-screen messages, side messages, and more to capture leads, increase sales, and reduce cart abandonment. OptiMonk also offers a variety of AI-powered features, such as AI-driven popups, website personalization, and smart form display. With OptiMonk, businesses can create targeted campaigns that are tailored to the individual needs of their visitors, resulting in increased conversions and revenue.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Dynamic Yield is a personalization and experience optimization platform that helps businesses create personalized experiences for their customers across all digital channels. It uses AI and machine learning to algorithmically match content, products, and offers to each customer's preferences and anticipate future behavior. Dynamic Yield's Experience OS includes a suite of capabilities such as audience identification and segmentation, content personalization, product recommendations, A/B testing, and optimization. It integrates with a wide range of marketing and analytics tools and provides robust reporting and analytics to measure the impact of personalization efforts.

Evolv AI is an AI-powered platform that focuses on enhancing e-commerce operations and customer experience through the implementation of artificial intelligence. The platform offers solutions for personalization, audience segmentation, marketing strategies, and user experience design, aiming to optimize e-commerce websites and drive revenue growth for businesses.

Amperity is a leading AI enterprise customer data platform (CDP) for consumer brands. It provides a data foundation prepared by AI, allowing anyone to become a data scientist with Generative AI. Amperity's AI-powered capabilities include Explore, Assist, Stitch, and Predict.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

AddisChat is a no-code custom AI chatbot platform that allows businesses to create and integrate AI-powered chatbots directly on their websites. With full control over data and no coding required, AddisChat offers powerful features such as customization options, training data capabilities, user analytics dashboard, and integration capabilities. The platform simplifies chatbot creation and optimization to enhance customer experience and fuel business growth.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

Lily AI is an e-commerce product discovery platform that helps brands increase sales and improve customer experience. It uses artificial intelligence to understand the language of customers and inject it across the retail ecosystem, from search to recommendations to demand forecasting. Lily AI's platform is purpose-built for retail and turns qualitative product attributes into a universal, customer-centered mathematical language with unprecedented accuracy. This results in a depth and scale of attribution that no other solution can match.

Crayon Data offers B2B AI solutions for enterprises through their platform maya.ai. The platform provides flexible building blocks to help businesses launch and scale quickly. With a cloud-agnostic full-stack solution, maya.ai enables real-world applications for data, customer management, and more. Crayon Data focuses on AI-led solutions to enhance customer experiences, turn raw data into valuable insights, and drive engagement through AI marketplaces. The platform also offers tools for travel planning, payment optimization, offer management, data analytics, influencer management, and more. Industries served include consumer banking, digital payments, travel, and consumer products.

AppsFlyer is an AI-powered platform that focuses on customer experience, engagement, and deep linking. It offers a comprehensive suite of measurement tools to track actions on mobile, web, and CTV, optimize creative performance using AI, and analyze marketing analytics. The platform helps businesses understand their mobile marketing ROI, prove the value of marketing campaigns, and boost revenue through exceptional customer experiences. AppsFlyer also provides solutions for audience segmentation, fraud protection, data collaboration, and partner marketplace integration. With a strong emphasis on privacy and security, AppsFlyer enables users to create personalized, contextual experiences that drive user acquisition, retention, and revenue.

SurveyMonkey is the world's most popular survey platform that offers a comprehensive suite of tools for creating surveys, forms, and conducting market research. With advanced features and integrations, SurveyMonkey helps users collect data-driven insights efficiently. The platform caters to various industries and roles, providing solutions for online polls, customer satisfaction, employee feedback, and more. SurveyMonkey Genius, with built-in AI, assists in creating better surveys and spotting insights quickly. Trusted by over 300K organizations worldwide, SurveyMonkey is known for its user-friendly interface and expert templates.

Entropik is an AI-powered integrated market research company that specializes in real-time measurement and optimization of customer experience (CX), user experience (UX), and market/consumer research (MR). The platform offers a range of capabilities such as Insights AI, Emotion AI, Generative AI, Predictive AI, and Behavior AI to provide actionable insights from human interactions and data analysis. Entropik caters to various industries including market research agencies, consumer brands, BFSI, gaming, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail, helping them optimize their products and services through AI-driven insights.

Luigi's Box is an AI-powered product search and discovery tool designed for e-commerce businesses. It offers a wide range of features such as personalized recommendations, product listing optimization, customer intelligence, and merchandising capabilities. The tool aims to enhance the shopping experience for customers by providing relevant search results and boosting sales for online businesses. Luigi's Box also provides comprehensive analytics to help businesses understand customer behavior and make data-driven decisions.

Vue.ai is an Enterprise AI Orchestration Platform that offers a comprehensive suite of AI solutions tailored for businesses across various industries. It provides data cleanup and organization, product tagging, content moderation, customer segmentation, personalization, automation, optimization strategies, and more. Vue.ai helps businesses improve efficiency, optimize sales processes, generate leads, manage excess inventory, and deliver personalized experiences to customers. With a focus on AI-driven transformation, Vue.ai empowers businesses to harness the power of AI to drive growth and enhance customer engagement.

David is an AI survey analyst tool that helps users turn survey, product feedback, and user research form data into strategic actions. It offers features like data analysis, insights generation, and form optimization. David is built with Metaforms AI and provides universal compatibility with various survey platforms. Users can upload CSV files to David for analysis and receive tailored recommendations based on their specific goals. The tool is free to use and aims to optimize marketing strategies, engage customers, and boost conversions.

Prooftiles is a platform designed to help businesses increase their conversion rate and average order value. It offers a suite of tools and features to optimize sales processes and enhance customer experience. With Prooftiles, businesses can access DocsLM to streamline document management and improve efficiency. The platform also provides pricing information, integrations with other tools, and valuable insights through its blog section.

Odin AI is an advanced AI tool that offers a range of features to transform enterprise data management, automate tasks, enhance customer service, and boost operational efficiency. With Odin AI, users can extract actionable insights, streamline support tickets, automate HR helpdesk, enhance e-commerce customer experience, optimize marketing efficiency, and more. The tool provides powerful AI-driven solutions for various business needs, including on-premises deployment, invoice processing, PDF analysis, technical document search, and knowledge base optimization.

VWO is a comprehensive experimentation platform that enables businesses to optimize their digital experiences and maximize conversions. With a suite of products designed for the entire optimization program, VWO empowers users to understand user behavior, validate optimization hypotheses, personalize experiences, and deliver tailored content and experiences to specific audience segments. VWO's platform is designed to be enterprise-ready and scalable, with top-notch features, strong security, easy accessibility, and excellent performance. Trusted by thousands of leading brands, VWO has helped businesses achieve impressive growth through experimentation loops that shape customer experience in a positive direction.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.

Bisheng is a leading open-source **large model application development platform** that empowers and accelerates the development and deployment of large model applications, helping users enter the next generation of application development with the best possible experience.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

ChatGPT is a large language model that can generate human-like text, translate languages, write different kinds of creative content, and answer your questions in a conversational way. It is trained on a massive amount of text data, and it is able to understand and respond to a wide range of natural language prompts. Here are 5 jobs suitable for this tool, in lowercase letters: 1. content writer 2. chatbot assistant 3. language translator 4. creative writer 5. researcher

Analyzes and enhances customer's journey across all touchpoints.

OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

Enhances customer satisfaction through strategic brand management.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.

Self-conversing theme park tycoon sim with memory of park details.