Best AI tools for< Customer Experience Optimization >

OptiMonk is a Digital Customer Experience Optimization platform that helps businesses create personalized experiences for their website visitors. With OptiMonk, businesses can create popups, nanobars, lucky wheels, full-screen messages, side messages, and more to capture leads, increase sales, and reduce cart abandonment. OptiMonk also offers a variety of AI-powered features, such as AI-driven popups, website personalization, and smart form display. With OptiMonk, businesses can create targeted campaigns that are tailored to the individual needs of their visitors, resulting in increased conversions and revenue.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Dynamic Yield is a personalization and experience optimization platform that helps businesses create personalized experiences for their customers across all digital channels. It uses AI and machine learning to algorithmically match content, products, and offers to each customer's preferences and anticipate future behavior. Dynamic Yield's Experience OS includes a suite of capabilities such as audience identification and segmentation, content personalization, product recommendations, A/B testing, and optimization. It integrates with a wide range of marketing and analytics tools and provides robust reporting and analytics to measure the impact of personalization efforts.

Evolv AI is an AI-powered platform that focuses on enhancing e-commerce operations and customer experience through the implementation of artificial intelligence. The platform offers solutions for personalization, audience segmentation, marketing strategies, and user experience design, aiming to optimize e-commerce websites and drive revenue growth for businesses.

Amperity is a leading AI enterprise customer data platform (CDP) for consumer brands. It provides a data foundation prepared by AI, allowing anyone to become a data scientist with Generative AI. Amperity's AI-powered capabilities include Explore, Assist, Stitch, and Predict.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Entropik is a leading human insights company that offers AI-powered consumer and user experience solutions. Their platform provides fast insights for consumer research, user research, marketing experience, and product experience. With features like Co-Pilot AI, Quantitative Research, Qualitative Research, Predictive Analytics, and more, Entropik helps market researchers, consumer brands, BFSI, gaming companies, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail industries optimize their customer journeys and enhance engagement. The platform also offers AI insights, Emotion AI, Generative AI, and Predictive AI capabilities to track user focus, analyze human emotions, transform data into actionable strategies, and provide in-depth user insights.

Supple.ai is an AI-powered content generation tool that helps users create high-quality written content quickly and efficiently. By leveraging advanced natural language processing algorithms, Supple.ai can generate articles, blog posts, product descriptions, and more in a matter of minutes. The tool is designed to assist content creators, marketers, and businesses in streamlining their content creation process and improving productivity.

Gorgias is an AI Customer Experience Platform for Ecommerce that offers an all-in-one support inbox, instant resolutions, and website conversion rate optimization through powerful onsite campaigns. The platform leverages artificial intelligence to streamline customer interactions, automate support tasks, and enhance overall customer satisfaction. With integrations to popular ecommerce platforms and a focus on empowering support teams, Gorgias aims to provide personalized and efficient customer experiences to help businesses grow and succeed.

AddisChat is a no-code custom AI chatbot platform that allows businesses to create and integrate AI-powered chatbots directly on their websites. With full control over data and no coding required, AddisChat offers powerful features such as customization options, training data capabilities, user analytics dashboard, and integration capabilities. The platform simplifies chatbot creation and optimization to enhance customer experience and fuel business growth.

Glassbox is a customer intelligence platform that provides deep insights into digital interactions to help businesses convert customers into superfans. It captures 100% of interactions and technical events on websites or mobile apps, offering contextual insights and real-time AI-prioritized optimization to enhance customer experiences. With features like tagless data capture, AI-powered insights, and multi-layered privacy controls, Glassbox empowers teams to design better digital experiences, remedy technical issues, and put customer-centricity into practice. The platform is used across various industries like financial services, insurance, retail, and telecom, by teams focusing on marketing, product, customer experience, data analytics, engineering, and customer service.

artlabs is an AI-powered immersive 3D eCommerce platform that helps boost sales by turning product images into high-quality 3D visuals. It offers virtual try-on experiences and hyper-personalized eCommerce stores for enterprises with extensive product catalogs. The platform simplifies AR creation, ensures quality, integrates seamlessly, and provides ROI analytics without the need for heavy equipment or extra photoshoots. Trusted by eCommerce leaders globally, artlabs accelerates eCommerce growth with proven technology that increases conversion rates, decreases product returns, and enhances customer preferences.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

Lily AI is an e-commerce product discovery platform that helps brands increase sales and improve customer experience. It uses artificial intelligence to understand the language of customers and inject it across the retail ecosystem, from search to recommendations to demand forecasting. Lily AI's platform is purpose-built for retail and turns qualitative product attributes into a universal, customer-centered mathematical language with unprecedented accuracy. This results in a depth and scale of attribution that no other solution can match.

Wix.com is a website builder platform that allows users to create professional websites without the need for coding skills. Users can choose from a variety of templates and customize them to suit their needs. The platform offers features such as drag-and-drop design, mobile optimization, e-commerce capabilities, and SEO tools. Wix.com is user-friendly and suitable for individuals, small businesses, and e-commerce stores looking to establish an online presence.

Center AI is a local marketing platform that helps businesses optimize their online visibility, manage customer reviews, and drive foot traffic to physical stores. It offers features such as multiple location management, SEO monitoring, reputation management, review insights, and competitor tracking. Center AI has been proven to increase conversions, visibility, and positive interactions for businesses across various industries.

Crayon Data offers B2B AI solutions for enterprises through their platform maya.ai. The platform provides flexible building blocks to help businesses launch and scale quickly. With a cloud-agnostic full-stack solution, maya.ai enables real-world applications for data, customer management, and more. Crayon Data focuses on AI-led solutions to enhance customer experiences, turn raw data into valuable insights, and drive engagement through AI marketplaces. The platform also offers tools for travel planning, payment optimization, offer management, data analytics, influencer management, and more. Industries served include consumer banking, digital payments, travel, and consumer products.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

AppsFlyer is an AI-powered platform that focuses on customer experience, engagement, and deep linking. It offers a comprehensive suite of measurement tools to track actions on mobile, web, and CTV, optimize creative performance using AI, and analyze marketing analytics. The platform helps businesses understand their mobile marketing ROI, prove the value of marketing campaigns, and boost revenue through exceptional customer experiences. AppsFlyer also provides solutions for audience segmentation, fraud protection, data collaboration, and partner marketplace integration. With a strong emphasis on privacy and security, AppsFlyer enables users to create personalized, contextual experiences that drive user acquisition, retention, and revenue.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

The Keras-llm-robot Web UI project is an open-source tool designed for offline deployment and testing of various open-source models from the Hugging Face website. It allows users to combine multiple models through configuration to achieve functionalities like multimodal, RAG, Agent, and more. The project consists of three main interfaces: chat interface for language models, configuration interface for loading models, and tools & agent interface for auxiliary models. Users can interact with the language model through text, voice, and image inputs, and the tool supports features like model loading, quantization, fine-tuning, role-playing, code interpretation, speech recognition, image recognition, network search engine, and function calling.

MATLAB-Simulink-Challenge-Project-Hub is a repository aimed at contributing to the progress of engineering and science by providing challenge projects with real industry relevance and societal impact. The repository offers a wide range of projects covering various technology trends such as Artificial Intelligence, Autonomous Vehicles, Big Data, Computer Vision, and Sustainability. Participants can gain practical skills with MATLAB and Simulink while making a significant contribution to science and engineering. The projects are designed to enhance expertise in areas like Sustainability and Renewable Energy, Control, Modeling and Simulation, Machine Learning, and Robotics. By participating in these projects, individuals can receive official recognition for their problem-solving skills from technology leaders at MathWorks and earn rewards upon project completion.

Duix is a silicon-based digital human SDK for intelligent interaction, providing users with instant virtual human interaction experience on devices like Android and iOS. The SDK offers intuitive effect display and supports user customization through open documentation. It is fully open-source, allowing developers to understand its workings, optimize, and innovate further.

SambaNova AI Starter Kits is a collection of open-source examples and guides designed to facilitate the deployment of AI-driven use cases for developers and enterprises. The kits cover various categories such as Data Ingestion & Preparation, Model Development & Optimization, Intelligent Information Retrieval, and Advanced AI Capabilities. Users can obtain a free API key using SambaNova Cloud or deploy models using SambaStudio. Most examples are written in Python but can be applied to any programming language. The kits provide resources for tasks like text extraction, fine-tuning embeddings, prompt engineering, question-answering, image search, post-call analysis, and more.

Bisheng is a leading open-source **large model application development platform** that empowers and accelerates the development and deployment of large model applications, helping users enter the next generation of application development with the best possible experience.

This practical free hands-on course focuses on Large Language models and their applications, providing a hands-on experience using models from OpenAI and the Hugging Face library. The course is divided into three major sections: Techniques and Libraries, Projects, and Enterprise Solutions. It covers topics such as Chatbots, Code Generation, Vector databases, LangChain, Fine Tuning, PEFT Fine Tuning, Soft Prompt tuning, LoRA, QLoRA, Evaluate Models, Knowledge Distillation, and more. Each section contains chapters with lessons supported by notebooks and articles. The course aims to help users build projects and explore enterprise solutions using Large Language Models.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Yuna AI is a unique AI companion designed to form a genuine connection with users. It runs exclusively on the local machine, ensuring privacy and security. The project offers features like text generation, language translation, creative content writing, roleplaying, and informal question answering. The repository provides comprehensive setup and usage guides for Yuna AI, along with additional resources and tools to enhance the user experience.

Awesome European Tech is an up-to-date list of recommended European projects and companies curated by the community to support and strengthen the European tech ecosystem. It focuses on privacy and sustainability, showcasing companies that adhere to GDPR compliance and sustainability standards. The project aims to highlight and support European startups and projects excelling in privacy, sustainability, and innovation to contribute to a more diverse, resilient, and interconnected global tech landscape.

The llms.txt hub is a centralized repository for llms.txt implementations and resources, facilitating interactions between LLM-powered tools and services with documentation and codebases. It standardizes documentation access, enhances AI model interpretation, improves AI response accuracy, and sets boundaries for AI content interaction across various projects and platforms.

hongbomiao.com is a personal research and development (R&D) lab that facilitates the sharing of knowledge. The repository covers a wide range of topics including web development, mobile development, desktop applications, API servers, cloud native technologies, data processing, machine learning, computer vision, embedded systems, simulation, database management, data cleaning, data orchestration, testing, ops, authentication, authorization, security, system tools, reverse engineering, Ethereum, hardware, network, guidelines, design, bots, and more. It provides detailed information on various tools, frameworks, libraries, and platforms used in these domains.

LLPhant is a comprehensive PHP Generative AI Framework designed to be simple yet powerful, compatible with Symfony and Laravel. It supports various LLMs like OpenAI, Anthropic, Mistral, Ollama, and services compatible with OpenAI API. The framework enables tasks such as semantic search, chatbots, personalized content creation, text summarization, personal shopper creation, autonomous AI agents, and coding tool assistance. It provides tools for generating text, images, speech-to-text transcription, and customizing system messages for question answering. LLPhant also offers features for embeddings, vector stores, document stores, and question answering with various query transformations and reranking techniques.

This repository contains examples, applications, starter code, & tutorials to help you kickstart your GenAI projects. * These are built using LanceDB, a free, open-source, serverless vectorDB that **requires no setup**. * It **integrates into python data ecosystem** so you can simply start using these in your existing data pipelines in pandas, arrow, pydantic etc. * LanceDB has **native Typescript SDK** using which you can **run vector search** in serverless functions! This repository is divided into 3 sections: - Examples - Get right into the code with minimal introduction, aimed at getting you from an idea to PoC within minutes! - Applications - Ready to use Python and web apps using applied LLMs, VectorDB and GenAI tools - Tutorials - A curated list of tutorials, blogs, Colabs and courses to get you started with GenAI in greater depth.

A curated list of Generative AI projects, tools, artworks, and models

Analyzes and enhances customer's journey across all touchpoints.

OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

Enhances customer satisfaction through strategic brand management.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.

Self-conversing theme park tycoon sim with memory of park details.