Best AI tools for< Customer Experience Optimization >

OptiMonk is a Digital Customer Experience Optimization platform that helps businesses create personalized experiences for their website visitors. With OptiMonk, businesses can create popups, nanobars, lucky wheels, full-screen messages, side messages, and more to capture leads, increase sales, and reduce cart abandonment. OptiMonk also offers a variety of AI-powered features, such as AI-driven popups, website personalization, and smart form display. With OptiMonk, businesses can create targeted campaigns that are tailored to the individual needs of their visitors, resulting in increased conversions and revenue.

Loris is a conversational intelligence platform designed for leading brands to unlock the hidden value of every customer conversation. It combines proven machine learning and generative AI to provide industry-leading conversation intelligence. Loris helps customer service teams be more efficient, improve customer experience, and drive revenue growth by transforming customer conversations into actionable insights. The platform offers features such as automated quality assurance, real-time agent co-pilot, and customer insights to enhance agent performance and increase customer satisfaction.

Dynamic Yield is a personalization and experience optimization platform that helps businesses create personalized experiences for their customers across all digital channels. It uses AI and machine learning to algorithmically match content, products, and offers to each customer's preferences and anticipate future behavior. Dynamic Yield's Experience OS includes a suite of capabilities such as audience identification and segmentation, content personalization, product recommendations, A/B testing, and optimization. It integrates with a wide range of marketing and analytics tools and provides robust reporting and analytics to measure the impact of personalization efforts.

Evolv AI is an AI-powered platform that focuses on enhancing e-commerce operations and customer experience through the implementation of artificial intelligence. The platform offers solutions for personalization, audience segmentation, marketing strategies, and user experience design, aiming to optimize e-commerce websites and drive revenue growth for businesses.

Amperity is a leading AI enterprise customer data platform (CDP) for consumer brands. It provides a data foundation prepared by AI, allowing anyone to become a data scientist with Generative AI. Amperity's AI-powered capabilities include Explore, Assist, Stitch, and Predict.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Entropik is a leading human insights company that offers AI-powered consumer and user experience solutions. Their platform provides fast insights for consumer research, user research, marketing experience, and product experience. With features like Co-Pilot AI, Quantitative Research, Qualitative Research, Predictive Analytics, and more, Entropik helps market researchers, consumer brands, BFSI, gaming companies, digital first brands, media & entertainment, fintech, healthcare, e-commerce, telecom, and retail industries optimize their customer journeys and enhance engagement. The platform also offers AI insights, Emotion AI, Generative AI, and Predictive AI capabilities to track user focus, analyze human emotions, transform data into actionable strategies, and provide in-depth user insights.

Supple.ai is an AI-powered content generation tool that helps users create high-quality written content quickly and efficiently. By leveraging advanced natural language processing algorithms, Supple.ai can generate articles, blog posts, product descriptions, and more in a matter of minutes. The tool is designed to assist content creators, marketers, and businesses in streamlining their content creation process and improving productivity.

Gorgias is an AI Customer Experience Platform for Ecommerce that offers an all-in-one support inbox, instant resolutions, and website conversion rate optimization through powerful onsite campaigns. The platform leverages artificial intelligence to streamline customer interactions, automate support tasks, and enhance overall customer satisfaction. With integrations to popular ecommerce platforms and a focus on empowering support teams, Gorgias aims to provide personalized and efficient customer experiences to help businesses grow and succeed.

AddisChat is a no-code custom AI chatbot platform that allows businesses to create and integrate AI-powered chatbots directly on their websites. With full control over data and no coding required, AddisChat offers powerful features such as customization options, training data capabilities, user analytics dashboard, and integration capabilities. The platform simplifies chatbot creation and optimization to enhance customer experience and fuel business growth.

Glassbox is a customer intelligence platform that provides deep insights into digital interactions to help businesses convert customers into superfans. It captures 100% of interactions and technical events on websites or mobile apps, offering contextual insights and real-time AI-prioritized optimization to enhance customer experiences. With features like tagless data capture, AI-powered insights, and multi-layered privacy controls, Glassbox empowers teams to design better digital experiences, remedy technical issues, and put customer-centricity into practice. The platform is used across various industries like financial services, insurance, retail, and telecom, by teams focusing on marketing, product, customer experience, data analytics, engineering, and customer service.

artlabs is an AI-powered immersive 3D eCommerce platform that helps boost sales by turning product images into high-quality 3D visuals. It offers virtual try-on experiences and hyper-personalized eCommerce stores for enterprises with extensive product catalogs. The platform simplifies AR creation, ensures quality, integrates seamlessly, and provides ROI analytics without the need for heavy equipment or extra photoshoots. Trusted by eCommerce leaders globally, artlabs accelerates eCommerce growth with proven technology that increases conversion rates, decreases product returns, and enhances customer preferences.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Miwend is an AI-based digital agent application that revolutionizes online sales and customer service. It allows users to create a high-performing sales agent tailored to their needs by training it with their own data. The application offers advanced analytics and statistics, personalized responses, brand identity adaptation, and complete management of the customer journey. Miwend helps businesses increase sales, reduce costs, and enhance customer experience through proactive interactions, personalized recommendations, and automated customer service.

Lily AI is an e-commerce product discovery platform that helps brands increase sales and improve customer experience. It uses artificial intelligence to understand the language of customers and inject it across the retail ecosystem, from search to recommendations to demand forecasting. Lily AI's platform is purpose-built for retail and turns qualitative product attributes into a universal, customer-centered mathematical language with unprecedented accuracy. This results in a depth and scale of attribution that no other solution can match.

Getus.ai is an AI-powered solution that offers a range of services to enhance customer interactions and boost business productivity. The platform automates routine front desk tasks, provides instant client responses, and helps in reducing operational costs. Additionally, Getus.ai specializes in crafting social media strategies, website design, search engine optimization, and social media management to elevate brands and engage audiences effectively.

Wix.com is a website builder platform that allows users to create professional websites without the need for coding skills. Users can choose from a variety of templates and customize them to suit their needs. The platform offers features such as drag-and-drop design, mobile optimization, e-commerce capabilities, and SEO tools. Wix.com is user-friendly and suitable for individuals, small businesses, and e-commerce stores looking to establish an online presence.

Center AI is a local marketing platform that helps businesses optimize their online visibility, manage customer reviews, and drive foot traffic to physical stores. It offers features such as multiple location management, SEO monitoring, reputation management, review insights, and competitor tracking. Center AI has been proven to increase conversions, visibility, and positive interactions for businesses across various industries.

Crayon Data offers B2B AI solutions for enterprises through their platform maya.ai. The platform provides flexible building blocks to help businesses launch and scale quickly. With a cloud-agnostic full-stack solution, maya.ai enables real-world applications for data, customer management, and more. Crayon Data focuses on AI-led solutions to enhance customer experiences, turn raw data into valuable insights, and drive engagement through AI marketplaces. The platform also offers tools for travel planning, payment optimization, offer management, data analytics, influencer management, and more. Industries served include consumer banking, digital payments, travel, and consumer products.

Birdeye is a leading AI-powered social media and reputation management platform for local brands. It helps businesses generate, monitor, manage, and share reviews on various sites, create and schedule social posts, get discovered in local search, collect feedback, analyze sentiment with AI, and measure sentiment, reputation, and online presence. Birdeye offers a range of solutions for small businesses and enterprises across different industries, such as automotive, dental, financial services, healthcare, home services, legal, property management, self storage, real estate, retail, and wellness. The platform also provides insights, analytics, integrations with over 3,000 apps, and a Google partnership for local businesses.

Analyzes and enhances customer's journey across all touchpoints.

OptiCode is designed to streamline and enhance your experience with ChatGPT software, tools, and extensions, ensuring efficient problem resolution and optimization of ChatGPT-related workflows.

Enhances customer satisfaction through strategic brand management.

Enhances cannabis delivery customer experience with data analysis and recommendations.

Guides customer experience strategy to drive business growth.

Un aiuto nella costruzione della Customer Journey del tuo cliente

Expert on customer loyalty strategies and relationship building, in a business tone.

Expert in automotive customer management advice.

Bilingual CX strategy expert using Futurelab Experience resources. These resources are futurelab.fi website, white papers, blog posts and books by Kari Korkiakoski

Facilitates customer satisfaction through effective feedback management.

Advising B2B founders on identifying customer burning needs

Expert on Voiceflow, the AI chat and automation platform

Specjalista od szkoleń z obsługi klienta

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Free, beautiful, and AI-generated product surveys

I respond to prompts as David Allison, human values expert, best-selling author, keynote speaker, and founder of the Valuegraphics Project.

Consulente esperto per e-commerce, ispirato dai leader del settore per l'innovazione e la crescita.

Survey Creator

Will bucket users based on available characteristics.

Self-conversing theme park tycoon sim with memory of park details.