Best AI tools for< Customer Engagement >

Smith.ai is a customer engagement platform that combines the power of AI and human agents to provide 24/7 support for businesses. The platform offers a range of services, including virtual receptionists, outreach campaigns, and web chat. Smith.ai's AI technology is used to automate tasks such as lead screening, appointment booking, and call routing. This allows human agents to focus on providing personalized and efficient customer service.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

MyReplyAI is an AI-powered tool designed to help businesses find and engage with potential customers on social media platforms. By automating the process of monitoring social platforms, crafting personalized messages, and recommending keywords, MyReplyAI saves users valuable time and boosts conversion rates. The tool offers various pricing plans to cater to the needs of individuals, businesses, and agencies, making it a versatile solution for customer acquisition and engagement.

Google Gemini Pro Chat Bot is an advanced AI tool designed to provide automated chatbot services for businesses. It utilizes artificial intelligence to engage with customers, answer queries, and assist in various tasks. The chatbot is highly customizable, allowing businesses to tailor the responses and interactions based on their specific needs. With its user-friendly interface and powerful AI capabilities, Google Gemini Pro Chat Bot is a valuable tool for enhancing customer support and streamlining communication processes.

Libromi Connect is an AI-powered WhatsApp cloud business platform that offers advanced features to streamline customer engagement and automate interactions. It provides a no-code chatbot builder, native eCommerce integration within WhatsApp, bulk messaging capabilities, and a GPT4 AI chatbot. The platform also includes a team inbox for multi-agent chat support and CRM features for sales and support chat. Libromi Connect aims to revolutionize online shopping and customer service by leveraging the power of AI and WhatsApp's popularity.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

Callin.io is an innovative AI solution that offers AI-driven virtual phone agents and assistants to enhance customer engagement and support. The platform provides customizable AI voice agents tailored to meet the specific needs of businesses, handling inbound and outbound customer conversations efficiently. With features like answering missed calls, assisting with appointment bookings, and responding to FAQs, Callin.io aims to revolutionize customer service operations and improve overall customer experience. The AI technology is designed to seamlessly integrate with existing CRM solutions and call center technology, providing real-time call transcripts and valuable insights from every conversation.

YarpBot is an advanced AI chatbot application designed to streamline customer interactions and improve user engagement. With its natural language processing capabilities, YarpBot can understand and respond to user queries in real-time, providing personalized assistance and support. The application is equipped with a range of features such as sentiment analysis, multi-language support, conversation history tracking, and integration with popular messaging platforms. YarpBot offers businesses a cost-effective solution to automate customer service and enhance customer satisfaction. Its intuitive interface and customizable settings make it easy to deploy and manage, catering to the needs of various industries and organizations.

ItsBot is an AI chatbot solution designed to enhance customer engagement. It provides businesses with a platform to create and deploy chatbots that can interact with customers in a personalized and efficient manner. ItsBot leverages artificial intelligence to understand customer queries, provide relevant information, and offer assistance round the clock. With ItsBot, businesses can streamline their customer support processes, improve response times, and enhance overall customer satisfaction.

BotGPT is a 24/7 custom AI chatbot assistant for websites. It offers a data-driven ChatGPT that allows users to create virtual assistants from their own data. Users can easily upload files or crawl their website to start asking questions and deploy a custom chatbot on their website within minutes. The platform provides a simple and efficient way to enhance customer engagement through AI-powered chatbots.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Sendbird is a communication API platform that offers solutions for chat, AI chatbots, SMS, WhatsApp, KakaoTalk, voice, and video. It provides tools for live chat, video, and omnichannel business messaging to enhance customer engagement both within and outside of applications. With a focus on enterprise-level scale, security, and compliance, Sendbird's platform is trusted by over 4,000 apps globally. The platform offers intuitive APIs, sample apps, tutorials, and free trials to help developers easily integrate communication features into their applications.

EdgeTier is a customer engagement platform that uses AI to improve the efficiency and quality of customer interactions. It offers a range of features, including real-time trend detection, agent quality assessment, and personalized agent prompts. EdgeTier is used by a variety of businesses, including retail, travel, gaming, and utilities, to improve customer satisfaction and drive retention.

Pulze.ai is a cloud-based AI-powered customer engagement platform that helps businesses automate their customer service and marketing efforts. It offers a range of features including a chatbot, live chat, email marketing, and social media management. Pulze.ai is designed to help businesses improve their customer satisfaction, increase sales, and reduce costs.

Nara is an AI-powered digital sales associate that helps online stores increase sales and provide 24/7 support across all chat channels. It automates customer engagement by answering support questions, providing tailored shopping advice, and simplifying customer checkout. Nara offers different pricing plans to suit varying needs and provides a human touch experience similar to interacting with a helpful sales associate in physical stores.

Twine is an AI business partner that acts as an AI receptionist for businesses, helping them capture and respond to leads efficiently. It can handle tasks like setting appointments, rescheduling, taking payments, and following up with customers. Twine is trained on your business specifics and can seamlessly integrate with your existing software for stress-free management of bookings and customer information.

ScoreApp is a quiz marketing platform that helps businesses attract warm leads, gain powerful insights, and increase sales. With ScoreApp, businesses can create customized quiz funnels that engage customers and deliver personalized results based on their answers. ScoreApp also offers a variety of features to help businesses promote their quizzes and track their results.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It also offers features such as audience management, data collection, and business insights.

Blueshift is an AI-powered cross-channel marketing platform that offers intelligent customer engagement solutions simplified with AI technology. The platform allows users to automate marketing messages, unify and activate customer data, and run highly-personalized campaigns across various channels. Blueshift's AI capabilities provide real-time decision-making, advanced audience segmentation, and personalized customer journeys. The platform integrates seamlessly with existing tools and systems, offering a unified solution for cross-channel marketing challenges. With a focus on delivering real results quickly, Blueshift helps businesses grow lifetime value, increase customer engagement, and drive growth through hyper-personalized recommendations and tailored content.

Threado AI is an advanced AI application designed for customer service teams to provide instant, automated support to customers and internal teams. It offers AI agents trained on internal knowledge, personalized customer engagement at scale, and AI-powered solutions to accelerate sales processes. Threado AI integrates effortlessly into daily tools like Slack, Microsoft Teams, and Chrome, providing instant access to company information. The application is known for its efficiency, accuracy, and security in handling customer queries and improving customer relations.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

The llms.txt hub is a centralized repository for llms.txt implementations and resources, facilitating interactions between LLM-powered tools and services with documentation and codebases. It standardizes documentation access, enhances AI model interpretation, improves AI response accuracy, and sets boundaries for AI content interaction across various projects and platforms.

The Azure-Analytics-and-AI-Engagement repository provides packaged Industry Scenario DREAM Demos with ARM templates (Containing a demo web application, Power BI reports, Synapse resources, AML Notebooks etc.) that can be deployed in a customer’s subscription using the CAPE tool within a matter of few hours. Partners can also deploy DREAM Demos in their own subscriptions using DPoC.

This repository contains a chatbot tool powered by AI technology. The chatbot is designed to interact with users in a conversational manner, providing information and assistance on various topics. Users can engage with the chatbot to ask questions, seek recommendations, or simply have a casual conversation. The AI technology behind the chatbot enables it to understand natural language inputs and provide relevant responses, making the interaction more intuitive and engaging. The tool is versatile and can be customized for different use cases, such as customer support, information retrieval, or entertainment purposes. Overall, the chatbot offers a user-friendly and interactive experience, leveraging AI to enhance communication and engagement.

Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

PilottAI is a Python framework for building autonomous multi-agent systems with advanced orchestration capabilities. It provides enterprise-ready features for building scalable AI applications. The framework includes hierarchical agent systems, production-ready features like asynchronous processing and fault tolerance, advanced memory management with semantic storage, and integrations with multiple LLM providers and custom tools. PilottAI offers specialized agents for various tasks such as customer service, document processing, email handling, knowledge acquisition, marketing, research analysis, sales, social media, and web search. The framework also provides documentation, example use cases, and advanced features like memory management, load balancing, and fault tolerance.

Generative AI with LangChain is a code repository for building large language model (LLM) apps with Python, ChatGPT, and other LLMs. The repository provides code examples, instructions, and configurations for creating generative AI applications using the LangChain framework. It covers topics such as setting up the development environment, installing dependencies with Conda or Pip, using Docker for environment setup, and setting API keys securely. The repository also emphasizes stability, code updates, and user engagement through issue reporting and feedback. It aims to empower users to leverage generative AI technologies for tasks like building chatbots, question-answering systems, software development aids, and data analysis applications.

Douyin ChatGPT Bot is an AI-driven system for automatic replies on Douyin, including comment and private message replies. It offers features such as comment filtering, customizable robot responses, and automated account management. The system aims to enhance user engagement and brand image on the Douyin platform, providing a seamless experience for managing interactions with followers and potential customers.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

This repository provides a curated list of papers, datasets, and resources related to the detection and mitigation of hallucinations in large language models (LLMs). Hallucinations refer to the generation of factually incorrect or nonsensical text by LLMs, which can be a significant challenge for their use in real-world applications. The resources in this repository aim to help researchers and practitioners better understand and address this issue.

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